Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,617 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

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Metrics

1.8

Based on 1,617 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

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“Words can not describe how bad this robbing company are”

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Posted 3 years ago

“Cancelled my holidays twice , £1400 since last June still no refund no response no apologies no holiday scammers seeking Legal action as we speak absolutely shocking waiting any day now for bankruptcy. 👇”

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Posted 3 years ago

“All inclusive holiday flights got cancelled and they still sent me a confirmation a month after saying the holiday was going ahead when it obviously wasn't, Cant get through on the phones, They won't reply to emails, Terrible customer service....”

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Posted 3 years ago

“They cancelled my family all exclusive holiday to tenerife in March 2020 and I still have not received my refund of €3918 they now won't answer me. They are a terrible company I am over a year waiting”

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Posted 3 years ago

“Still waiting for refund 10months on, been promised payment 3 times and then it gets pushed back again. Left holding on phone for hours to then get cut off. Emailed 4 times still no response.”

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Posted 3 years ago

“Booked a holiday for August 2021 paid deposit but due to restrictions decided to cancel then automatically they take more money from my debit card rang them keep u holding then cut you off sent so many emails no reply terrible service considering we are still in our cancellation period”

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Posted 3 years ago

“Dreadful company, they owe us £1000. Can't get any help from them, you are left hanging on the phone and then it cuts you off. I have sent 17 emails and still can't get a response from them. Please avoid this company.”

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Posted 3 years ago

“Absolute joke of a company not recived refund after 12 months”

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Posted 3 years ago

“Paid back £1000 after 7 months wait. Still owed £1805 and it's now 12 months from the flight date. 18 months since they have had my money. PPI paid out quicker than than these robbing bar stewards!!!!”

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Posted 3 years ago

“Doesn't warrant 1 star. Lie after lie the sooner they get taken to court the better. 10 seconds to get through the booking line. Hours waiting on the complaints lines. Never use the robbing b!@!$@s again.”

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Posted 3 years ago

“Appears to be every customer but as others have said, booked a holiday for April 2020 which was cancelled due to covid and still waiting for a refund! Have been in touch with the flight company who informed me that they refunded Teletext in June 2020. So they have the money but are refusing to return it to customers. They have not stopped responding to my emails and have been unable to contact them by phone. Absolutely disgusting company. Steer clear.”

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Posted 3 years ago

“A shower of gangsters. Booked a holiday with them in February 2020 which was cancelled due to COVID. Have been in contact with them numerous times and have been told lie after lie but still haven’t received a penny of my money back.”

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Posted 3 years ago

“Still no refund after 12 months! Hopefully they will be taken to court soon and enforced to repay the 7m they owe. Absolutely appalling service. Never never use them again”

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Posted 3 years ago

“My mate and I booked a holiday in January 2020, for May 2020. It was cancelled due to covid 19. We tried getting in touch and on the odd occasions we did we were fobbed of with lies. My mate got through on 8th April 2021 and was told the money would be returned with in the next few days. More lies as it’s now May and still nothing. We got in touch with jet2 and also the hotel and we’re told the money from both parties had been returned to teletext holidays. So they get your money back but don’t want to return it to the rightful owners. In my opinion that’s theft, so all these people who they own money to have had it stolen by the unscrupulous firm Called teletext holidays. Do not use this company or any associated with them because if anything goes wrong you will not get your money back. They are thieves and fraudsters, so block them and last put them out of business. Even get in touch with teletext and get them removed. Let’s get up a petition and get the removed as a holiday company.”

Helpful Report

Posted 3 years ago

“I wouldn’t even give it a one star !!!!! Worst company ever for three weeks waiting on phone for 1hour 50 at least to speak to someone to amend holiday to be told we call you back still waiting ! No reply to email not able to do live chat I don’t have business name and as for the form to complete for amendments it goes back to main page this company is a disgrace DO NOT use them scam good holiday price however no customer service when things go wrong”

Helpful Report

Posted 3 years ago

“one word for these SCAMMERS been on the phone nearly 3 hours trying to get hold of them for a refund but if you select to go through to a different department they will answer the phone straight away but still can’t deal with your enquiry so will put you back on hold to the refund department absolute shambles of a company stay away from these. Also very RUDE”

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Posted 3 years ago

“This firm will get no more of my money been waiting 10 months for a refund of 3,500 euros phoned and been kept on hold but when I said I wanted to book a holiday answers in minutes keep well away everyone”

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Posted 3 years ago

“Same as everyone else avoid this company like the plague Booked our holiday for April 2021 it was cancelled due to the pandemic in 2020 The only thing we have received was a refund confirmation from Jet 2 and guess what it went straight to Teletext holidays who surprise surprise have not paid up our £2700 As for them (Teletext) not even an email or explanation You try to phone them and are listening to TomJones for over an hour with no answer What is going on absolute shocking treatment from a shocking company My wife is a front line nurse who has worked throughout the pandemic and was looking forward to a break but looks like someone at this terrible company is lining their pockets with our hard earned cash I hope you sleep well at night who ever is in charge because you obviously won’t have been furloughed either !”

Helpful Report

Posted 3 years ago

“NEVER NEVER book with this company. They will not refund you for cancelled holidays. They were refunded three weeks ago by Jet2 for the flights and they won't even give me that. They owe me £730 in total and on the phone today I was told I would get a credit note for that amount in August. When I would get a cash refund Khalida had no idea. SHOCKING.”

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Posted 3 years ago

“Very quick to take my money but since the holiday has been cancelled I am waiting a lifetime to get my money back.. I was going to rebook later in the year but think i'll take my money somewhere else.”

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Posted 3 years ago

Teletext Holidays is rated 1.8 based on 1,617 reviews