Tentworld Reviews

Name: Tentworld
Address: PO BOX 6632, Clifford Gardens, Queensland
Rating: 4.65

4.7 Rating 18,986 Reviews

92 %

of reviewers recommend Tentworld

4.7

Based on 18,986 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tentworld:

Tentworld is the largest independent camping store in Australia. Featuring one of the biggest online camping stores countrywide, we work alongside a dedicated network of pure camping retailers. Demonstrating expertise in all things camping related we sell to cater to your needs and deliver the best deals available. We are passionate campers, not distracted by any other outdoor category, seeking to help you enjoy your next camping holiday in the great outdoors. Tentworld takes pride in having a large range of camping gear as well as working hard to ensure we support you with the best customer service. Here at Tentworld we stock a huge range of quality tents, swags, stoves, ovens, fridges, sleeping bags, lanterns, and all other camping equipment you may need for your outdoor holiday. Whether you're camping with the family or going extreme hiking solo we have all the gear and equipment you could possibly need. Feel free to contact us if you need any help in selecting the right equipment to suit your personal needs, we are here to help. Happy Camping!

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Tentworld 5 star review on 18th May 2022

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service. All of the staff I dealt with were extremely friendly with good product knowledge and helped me find the perfect tent for my requirements.”

Helpful Report

(Brendale, 4500) - Posted 3 years ago

“The product was great and staff were helpful but the gas connection was missing from the box. When l came back to ask they found it out in the back storeroom. No one had any idea why it was removed but it was all good in the end and staff were good. Cheers Shane”

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(Warana, 4575) - Posted 3 years ago

“great shop great prices great range, only problem my product was on backorder and no communication I had to keep checking status maybe if on back order you can ring as the order may be changed instead of just waiting.”

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Posted 3 years ago

“My purchase took a really long time to arrive because they were waiting for stock. I was offered a refund, but I chose to wait instead.”

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Posted 3 years ago

“Very timely, efficient and effective.”

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Posted 3 years ago

“Items arrived together and in good condition”

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Posted 3 years ago

“Fast delivery and product as described.”

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Posted 3 years ago

“i have used Tentworld on a number of occasions to purchase a number of camping items. From tents to items of bedding and a wide variety of camping goods. On each occasion I have found the staff helpful, knowledgable and always willing to assist and I have always been able to find what I was looking for.”

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Posted 3 years ago

“Good product prompt delivery”

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Posted 3 years ago

“Good to deal with”

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Posted 3 years ago

“Good but the old women at the counter was as rude as the day is long”

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(Toowoomba, 4350) - Posted 3 years ago

“Yes good service”

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(Nailsworth, 5083) - Posted 3 years ago

“Good service, fast deliverey”

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Posted 3 years ago

“good product”

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Posted 3 years ago

“Easy and quick service. My only complaint would be that I bought something for 12.99 and the postage to get it sent to me was more then what the item was worth. I do understand that Australia post sets prices.”

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Posted 3 years ago

“Goods were shipping promptly and goods packed securely”

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Posted 3 years ago

“Only issue is long wait for chairs but great service from James on follow up on my order thanks”

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(Midland, 6056) - Posted 3 years ago

“The shopping experience was good but unfortunately the product was not up to scratch and needs replacing.”

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Posted 3 years ago

“great service but the tent I wanted was not set up so I could see it in action unfortunately. staff also recommended a camp oven cover that was much too big for my camp oven, the same oven I bought into the shop to get sizing advice for.”

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(Ferntree Gully, 3156) - Posted 3 years ago

“Product is great, range is good but delivery and communication quite poor.”

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Posted 3 years ago

Tentworld is rated 4.7 based on 18,986 reviews