Tentworld Reviews

Name: Tentworld
Address: PO BOX 6632, Clifford Gardens, Queensland
Rating: 4.65

4.7 Rating 18,987 Reviews

92 %

of reviewers recommend Tentworld

4.7

Based on 18,987 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tentworld:

Tentworld is the largest independent camping store in Australia. Featuring one of the biggest online camping stores countrywide, we work alongside a dedicated network of pure camping retailers. Demonstrating expertise in all things camping related we sell to cater to your needs and deliver the best deals available. We are passionate campers, not distracted by any other outdoor category, seeking to help you enjoy your next camping holiday in the great outdoors. Tentworld takes pride in having a large range of camping gear as well as working hard to ensure we support you with the best customer service. Here at Tentworld we stock a huge range of quality tents, swags, stoves, ovens, fridges, sleeping bags, lanterns, and all other camping equipment you may need for your outdoor holiday. Whether you're camping with the family or going extreme hiking solo we have all the gear and equipment you could possibly need. Feel free to contact us if you need any help in selecting the right equipment to suit your personal needs, we are here to help. Happy Camping!

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Tentworld 5 star review on 12th March 2025

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy as a pig (that escaped outa the mud...) 'cos the (Companion) washing machine was much better than I expected - and my scepticism is world-famous... Only one minor miff (I did not miss) was the sign inside the cover loudly telling me (NOT) to dare use hot water... Not a biggie. I removed the (gross) sign, and use warm water. ..and no one can tell the difference... MUST SAY: The spin-dryer is the best! I will remain a potential future customer. Delivery was a bit iffy; so I'll call to check out the range personally if the need arises... Badder Barry .”

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Posted 4 years ago

“I've bought online from Tentworld in the past, and my last purchase was via its Punchbowl store. Same friendly and helpful service, and great products, via either option.”

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(Punchbowl, 2196) - Posted 4 years ago

“Found what I was looking for easily, plenty of stock & good pricing. Friendly helpful staff.”

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(Fyshwick, 2609) - Posted 4 years ago

“Great service & advise”

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(Fyshwick, 2609) - Posted 4 years ago

“Shopping on the tentworld site was really easy with a good range to choose from. The delivery was very slow though”

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Posted 4 years ago

“Took a little longer to deliver than I expected but service and buying experience was perfect... and the tent is terrific for the price.”

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Posted 4 years ago

“Fast delivery at a competitive price well done”

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Posted 4 years ago

“I was able to pick up the item fast and the staff was friendly. The only slight issue I had was that I was told at the counter that I couldn't use my $10 off coupon for signing up to the newsletter because I am buying in store (even though the order had been placed online for store pickup and payment). Anyway, I'm pretty sure they were right, in that there is something like that written in the t&c's. Just a bit confusing and probably best service would be to allow the customer to have that discount and walk away completely happy.”

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(Archerfield, 4108) - Posted 4 years ago

“Good service , good product.”

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(Tweed Heads South, 2486) - Posted 4 years ago

“Was delivered when time was set”

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Posted 4 years ago

“Quick service, happy with my product.”

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Posted 4 years ago

“very helpful friendly staff. thank you!!!”

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(Nailsworth, 5083) - Posted 4 years ago

“The young lady hat served me was very pleasant and helpful, she showed exactly were I could find what I wanted.”

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(Warana, 4575) - Posted 4 years ago

“Products were advertised, however were out of stock. Kept updated weekly, via email, until stock arrived. Items were promptly sent. Happy with service, will certainly use again.”

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Posted 4 years ago

“Good customer service.”

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(Toowoomba, 4350) - Posted 4 years ago

“My local camping store, I always find them helpful land have a good range of products.”

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(Brendale, 4500) - Posted 4 years ago

“First customer service rep I spoke to didn't know what to do, but tried to be helpful. Second customer service rep was rude and spoke down to me and about the first rep.”

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(Tweed Heads South, 2486) - Posted 4 years ago

“Experienced staff, friendly staff, its a pity the impatient customers behind us were not the same. We were finishing off our payment etc and the very rude customers put his 2 gerrie cans up on the counter in front of me, basically pushing me out the road and didn"t say anything. N”

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(North Ipswich, 4305) - Posted 4 years ago

“Product arrived quickly and is exactly as described at a good price”

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Posted 4 years ago

“Well stocked Quality camping equipment”

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(Brendale, 4500) - Posted 4 years ago

Tentworld is rated 4.7 based on 18,987 reviews