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Tesco Bank Reviews

3.5 Rating 572 Reviews
64 %
of reviewers recommend Tesco Bank
3.5
Based on 572 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
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info@tescobank.com

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(Home Insurance) - Posted 7 years ago
Had my Tesco bank credit card for around 9 years and I've not had an issue. When I failed to make a few payments many many years ago, Tesco bank did the responsible thing and decreased my credit limit. I get many offers by being a existing customer that helps manage my finances. Customer service isn't the best, so I have avoided contacting them for around 5 years since they aren't at all very helpful. They didn't update my change of address to my credit card, but they did to my clubcard (which is linked to my credit card) very strange. I'd suggest using online banking if you do choose Tesco bank.
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Posted 8 years ago
Very pleased with the help in choosing this policy staff were obliging and courteous. Would use again.
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(Home Insurance) - Posted 8 years ago
Easy to deal with
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(Home Insurance) - Posted 8 years ago
Everything as expected.
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(Home Insurance) - Posted 9 years ago
Quick and efficient survive, easy to beal with.
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(Car Insurance) - Posted 9 years ago
It was very easy to set it up
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(Car Insurance) - Posted 9 years ago
It was very easy to set it up
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(Car Insurance) - Posted 9 years ago
It was very easy to set it up
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(Car Insurance) - Posted 9 years ago
I spoke to a man who was extremely helpful and I was informed that because of my age the original quote I received would be even cheaper, a very happy man.
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(Car Insurance) - Posted 9 years ago
Very pleased with Tesco as my motor insurance provider for our two vehicles. At a time when premiums were rising some two years back I found Tesco on Go Compare and since then my last insurance premium was more than acceptable. We have not experianced their service should we have an accident and hope that we will be saved this problem.
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(Car Insurance) - Posted 9 years ago
Once I put in for my claim it was very slow they did not let me now how they were dealing with my claim and how long it would take they never called me I had to keep calling them to ask to see hale long it would before It got copleted
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(Home Insurance) - Posted 9 years ago
I am happy with Tesco provider
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(Car Insurance) - Posted 9 years ago
Very clear and helpful, I will be using them again when I renew again.
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(Car Insurance) - Posted 9 years ago
Competitive price. No fuss service when I have called. Cover seems comparable to the other big names.
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Posted 10 years ago
Thank you
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(Car Insurance) - Posted 10 years ago
Everything was explained and made easy to put in place - would recommend using Tesco Car Insurance
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(Car Insurance) - Posted 10 years ago
Quick efficienr service and bodyshop kept me well informed as to the progress of the repairs and completed it in the timescale forecast.
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(Car Insurance) - Posted 10 years ago
Easy to use.
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(Car Insurance) - Posted 10 years ago
Since I have not made any claim the real test of how the policy provider operates is therefore not known. Having cover was ok.
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(Car Insurance) - Posted 10 years ago
Tesco Bank is rated 3.5 based on 572 reviews