“I Recently purchased bedding and after washing before use as instructed colour ran & faded. I contacted customer service who were very helpful and a replacement bed set is on its way.”
“Very positive experience with this company (and I buy a lot of items online).
I ordered a quilt cover for my son but on arrival realised it was far too "feminine" for him (my mistake entirely)
I emailed customer services and within hours Sarah responded positively to my request to return the item. She then communicated regularly until my item was received back to them and my refund processed.
I've since re-ordered another item which was ridiculously cheap but does the job perfectly.
I would definitely be happy to buy from Textiles Direct again”
“Previously used Textiles direct
The quality of the products - sheets and Bed in a Bag excellent.
Delivery time very quick - 2 days after order placed.
Will use again.”
“Ordered the goods on Sunday night. Delivery said 3-5 days, but got it delivered on the Tuesday. Got e-mails on confirmation and dispatchment . Very good service.”
“We ordered 2 duvet sets and extra pillow cases and bed sheets, the delivery was very good. Everything came within a week and looked exactly like the pictures on the website. Would highly recommend!”