“I needed to phone about my order and the phone was answered quickly,friendly and my query dealt with immediately. Items arrived well packed and promptly.”
“I had a problem with my order and phoned the company to resolve the problem. The problem was resolved in a friendly and professional manner.
Excellent customer service.”
“As with all other products I have purchased from Textiles Direct service was very good. Order arrived very quickly in perfect condition. Will certainly use them again.”
“This is second time I have purchased these tea towels and they are really really good an would highly recommend them. The service received again from Textiles Direct was first class.”
“There were several frustrating issues occuring throughout the purchasing process including web problems. However, Andrea left no stone unturned in helping to get things right, personally following through in various departments. She maintained a very pleasant and helpful disposition while being totally committed to ensuring a satisfactory outcome. Goodwill can make the difference between whether or not a customer will return. Andrea maintained this feeling of goodwill with me throughout, which I truly hope she will be acknowledged for.
Glenis Devereux”
“I have been a customer for many years now have nothing but praise to report. The orders arrive as anticipated always well packed. The goods ordered are of good quality modern style and always as advertised.”
