“I thought that baby pink should of been pail pink,not bright pink .
It would of been nice if the pillow cases were to match the plank sheet!
The rest of the order was very good.. Thank you..delivery time good.”
“Items were gifts and deviled not to me. Free P&P came in about 3 or 4 days. One item not in stock, credit card refunded no problem, One item missing, I email and item came next morning :). I have bought from textiles direct before and will again. Good prices and most important something was wrong with order and it was sorted straight away, even with Christmas only days away. I can't comment of products but my mum was happy with with them. Would like to put ***** Very Good as they sorted out missing item and sent it next day delivery for free when I was expecting them to just say not in stock and refund.”
“Quality very good and prices very competitive although I did pay for next day delivery on a Thursday and didn't get the delivery until the Monday which was disappointing”
“website easy to use
notifications via email good
delivery quick
quality of product poor
ordered the same brand and colour - but different colour red when they arrived”
“Ordered and delivered within the specified 3-5 working days, package was delivered to a neighbour which was fine, and was all intact etc.
The only minor 'problem' was that I don't think I received a confirmation email of my order which I would have expected and to be honest I had forgotten the company I had ordered the items from!”
Dear Ian,
we are glad that your items where delivered safely and in good time.
Feel free to recommend us to your family and friends!
Look out for our promotioonal deals via the website or find us on Face Book!
we hoppe that you will shop with us again.
Kind regards,
Textiles Direct
Dear Hazel,
We are happy to hear that your items have arrived safely and in good time. We are happy to hear that our products have met your expectaations!
We are offering our customers 10% off their next order by using promo code "aut10" at checkout.
Feel free to recommend us to your family and friends!
We hope you will shop with us again soon.
Kind regards,
Textiles Direct
“To get the order in was disappointing and frustrating.The number given to order
was called so many times by me.As I do not like ordering on line so it is
something I will have to consider again before ordering.Goods OK”
Dear Millie,
we are sincerely sorry that you had trouble getting through to our customer service team, we been having some technical issues that we hope have been rectified. However we hope that this incident does not stop you from shopping with us in the near future as our aims are to meet our customers needs to a high standard, and we're only satisifed once our customers are.
We are offering our customers 10% off their next order by using this promo code at checkout "aut10"
We hope that if you does choose to shop with us and that you require assistance please do not hesitate to contact us either by phone or email.
Kind regards,
Textiles Direct
Dear Jacky,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Melvin,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
