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The 1916 Company Reviews

5.0 Rating 470 Reviews
99 %
of reviewers recommend The 1916 Company
Company Reviews Insights Metrics Info
5.0
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The 1916 Company Reviews

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026
Marcus
The 1916 Company 5 star review on 26th April 2026
Antonio M
The 1916 Company 5 star review on 24th April 2026
Michael
The 1916 Company 5 star review on 20th April 2026
Eric
The 1916 Company 5 star review on 15th April 2026
Patrick
The 1916 Company 5 star review on 20th February 2026
Carnell
The 1916 Company 5 star review on 20th February 2026
Steven
18
Anonymous
Anonymous  // 01/01/2019
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"Anonymous"
Verified Client
“The condition of the watch was exactly as described and it was safely packed and delivered quickly. So everything as expected. Many thanks.”
Helpful Report
Posted 10 months ago
John
Verified Client
“The watch I ordered was shipped promptly and arrived quickly. Beautiful piece. Well packaged. Fair price. Very satisfied.”
Helpful Report
(1916-hq) - Posted 10 months ago
Alan
Verified Client
“Beautiful watch, fast responses and a fair price. What else do you want? Great experience”
Helpful Report
(1916-hq) - Posted 10 months ago
Lewis
Verified Client
“The watch is beautiful. The whole buying experience was a pleasure.”
Helpful Report
(1916-hq) - Posted 10 months ago
Michael
Verified Client
“The sales professional was extremely knowledgeable. Answered my questions promptly. Handled the transaction safely and efficiently.”
Helpful Report
(1916-hq) - Posted 11 months ago
Rafael
Verified Client
“good quality good service”
Helpful Report
(1916-hq) - Posted 11 months ago
Nilesh
Verified Client
“August B is awesome. Very knowledgeable and top notch customer service. Answered every question!! Bought 2 watches JLC and Patek.”
Helpful Report
(1916-hq) - Posted 11 months ago
Anonymous
Verified Client
“The 1916 Co is “the” go to place for your watch. Confidence and trust in the quality of the watch you receive is unmatched. Great pricing and great selection, no need to look elsewhere !!!!”
Helpful Report
(1916-hq) - Posted 11 months ago
Ryan
Verified Client
“I purchased a breitling super ocean from the 1916 company.. The watch was in great shape and a very fair price. When the watch arrived the bracelet was a little too small for my large wrist. I contacted 1916 about the issue and they found me a matching link and sent it free of charge. I highly recommend the 1916 company I will be doing business with them again in the future.”
The 1916 Company 5 star review on 14th June 2025
Helpful Report
(1916-hq) - Posted 11 months ago
Sean
Verified Client
“I’ve gotten 3 watches from this company. 2 Tudors and 1 Tag. One I bought as a gift. Everything came out great. Great service. Delivery on time, every time. All came as expected and described”
Helpful Report
(1916-hq) - Posted 11 months ago
Robert
Verified Client
“I recently purchased a like new Omega Dark side of the Moon watch. I worked with Kaleb and he was Outstanding he guided me through the entire process and answered all of my questions. The 1916 Company offers new and preowned watches in superb condition. I will not hesitate to make another watch purchase from them. If you are in the market for a new or preowned watch give the 1916 Company a look. Thanks Kaleb and 1916 Company!!”
Helpful Report
(1916-hq) - Posted 11 months ago
Alan
Verified Client
“I purchased a previously owned Grand Seiko Heritage 60th anniversary edition through eBay. They were communicative and flexible on pricing and the watch was in perfect condition. I would absolutely purchase from them again.”
Helpful Report
Posted 11 months ago
Brandon O
Verified Client
“My sales associate, Kaleb Schmidt, was/is awesome! A used Omega Seamaster that I had originally wanted to purchase sold right before I was ready to buy. Kaleb pointed me to another piece that was identical and came with extra straps for the same price. Could not be more impressed with the help. Also, my "used" watch is in brand new condition and looks absolutely incredible. Thank you Kaleb and thank you 1916 Company! It was a pleasure doing buisness with you”
The 1916 Company 5 star review on 8th May 2025
Helpful Report
(1916-hq) - Posted 1 year ago
Cheryl
Verified Client
“A wonderful experience was had via my purchase at 1916/Watchbox! The information on the website was clearly presented, Mr. Bill Comfort, my representative, was highly responsive and professional with my inquiries. I am pleased that Rolex offers a certified pre-owned program! This certified designation was a major reason I chose to purchase from this establishment. Thank you for a most pleasant experience!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Client
“Great experience! Easy to look at great watches and I was very happy to recieve the quality of watch I bought. It was as described and in great shape. Seemless experience and they stay in contact with you throughout the entire order. Great customer service as well.”
Helpful Report
Posted 2 years ago
Stephen
Verified Client
“My advisor is Layla; all I can say is WOW! She makes purchasing super easy and fun! I have purchased several high-end watches from Watch Box, specifically from Layla. She works hard to build trust and quality service. She is always prompt and easy to work with.”
The 1916 Company 5 star review on 1st May 2024 The 1916 Company 5 star review on 1st May 2024
Helpful Report
Posted 2 years ago
Kevin
Verified Client
“The process of purchasing a preowned watch on Watch Box could not have been better. From the initial clarity of the website, to the personal phone call to confirm the order, to the shipping and delivery everything was handled professionally and expeditiously. The post purchase check ins are, not surprisingly, attentive. Love the watch and the experience.”
Helpful Report
Posted 2 years ago
Timothy
Verified Client
“Very professional and courteous. Responsive with the personal touch. This group seems like what they claim--they are watch enthusiasts, as well as experts. Very happy with my Omega Dark Side. Watch came pristine and sparkling. Justin was great.”
Helpful Report
Posted 2 years ago
William
Verified Client
“Customer service was outstanding and my is was amazing. All my expectations have been exceeded. William Steiner”
The 1916 Company 5 star review on 2nd April 2024
Helpful Report
Posted 2 years ago
Thomas
Verified Client
“Excellent, quick, and very responsive experience”
Helpful Report
Posted 2 years ago
The 1916 Company is rated 5.0 based on 470 reviews
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