The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.our store experience was most satisfying. Staff very helpful and courteous. Having the opportunity to use the watch for over a month has been good, not great. I wish that having a self winding watch I didn't need to wind it 2-3 times per week and rest the time each time. I now wind it every two days regardless. Self winding not really. Other self winding watches never had a issue with them.”

The 1916 Company 4 star review on 21st March 2026

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Posted 5 months ago

“The 1916 company has always been a pleasure to deal with. Every time I am in their stores either Ardmore or center city both Alex and Conner always make sure I am well taken care of. They never push and make the experience very clear and enjoyable. Hopefully I will work with them for years to come.”

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Posted 5 months ago

“I had a great experience picking up my first time piece. My SA (Derek Medina) was very helpful. He showed a me a bunch of watches and made the entire experience fun and exciting. No pressure, and I got exactly what I was looking for. 5 stars for sure.”

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Posted 5 months ago

“Erica was so helpful and welcoming. She made the whole experience very enjoyable. I love my Rolex!”

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Posted 5 months ago

“Excellent experience shopping here! Great product! Amazing condition fast shipping! Serious website! Highly recommended!”

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Posted 5 months ago

“I have been buying my wife jewelry sometimes I surprise her , sometimes we shop together. She always loves the jewelry and the complete experience. John Burba has always been there there to make sure everything goes right. I haven't slept well also took my son to get his graduation present there as well he picked out a beautiful Breitling watch. It was a great experience. I have also purchased some watches for some of my top salesmen. The service is always the best. I will continue to come back for all my future needs.”

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Posted 5 months ago

“I had an excellent experience with The 1916 Company. Everything from placing the order to the delivery was perfect - smooth communication, seamless process, and the item arrived exactly as described and on time. Highly recommend and would happily purchase from them again.”

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Posted 5 months ago

“I recently worked with Phil Maltese and the team at The 1916 Company in the Miami Design District, and the experience was world-class from start to finish. If you are a serious collector looking for a professional, high-touch environment to sell or trade a luxury timepiece, this is the gold standard.”

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Posted 5 months ago

“It is a world class of watch industry. I can’t name my client advisor here but I can 100% guarantee you will be treated like royalty and family’s at Hyde Park Newport Beach. I had been 16 years customer here and I am very satisfied with their service. I am very grateful and appreciated my client advisors. Thank you for experienced.”

The 1916 Company 5 star review on 20th March 2026

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Posted 5 months ago

“I brought in my well worn diamondand sapphire engagement rings for repair and remodeling. Kristen Sweeney did a marvelous job, first sending the stones off to NY to he polished and reshaped and then designing, with her favorite jeweler , an entirely new ring. it turned out beatifully and we added a diamond band which really set it off.”

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Posted 5 months ago

“I purchased a Certified Preowned Rolex. Both of the individuals I spoke with during the process were very helpful and professional. Great experience and I love my new watch.”

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Posted 5 months ago

“Eddie helped my wife and I with some wonderful pieces and has been amazing.”

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Posted 5 months ago

“I love the ring that Edward helped design for me. I included some diamonds from my original wedding ring which makes it very special. Thank you for listening to what I wanted it to be and why.”

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Posted 5 months ago

“Always a great experience, the staff is very helpful and always have a great selection. We look forward to visiting with Scott and the service is always great.”

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Posted 5 months ago

“I was in the market for a pre owned Chopard men's watch and found it at 1916. My sales representative CQ Gottlieb was outstanding in providing me with all of the information that I needed including sending me up close photos of the watch that they had in current inventory. Their attention to detal was oustanding and I would not hesitate to buy a new or pre owned watch from this company.Great job CQ!!!”

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Posted 5 months ago

“Jonathan and Zach at the new Manhattan Beach location were amazing! Great client care and beautiful brand new boutique to boot.”

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Posted 5 months ago

“The service excellence provided to me by The 1916 Company is unmatched. Watch enthusiasts and collectors whether buying a first watch or adding to a collection alike would be best served to cultivate a relationship with a sales professional and consolidate all of their watch purchases through this team. There is no equivalent.”

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Posted 5 months ago

“Our experiance is always top notch and first class. Will has been exceptional with service and knowledge with all of our purchases and delivers every time with style and grace.”

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Posted 5 months ago

“I would recommend anybody to go by a Rolex or any other watch from the 1916 company I had a wonderful experience my AD Garry was a gentleman. I had the most wonderful experience at that boutique. Was able to get the watch of my dreams. Greatly appreciate it hope I could have many years of a relationship with them. Thank you.”

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Posted 5 months ago

The 1916 Company is rated 5.0 based on 742 reviews