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The 1916 Company Reviews

5.0 Rating 470 Reviews
99 %
of reviewers recommend The 1916 Company
Company Reviews Insights Metrics Info
5.0
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The 1916 Company Reviews

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

Visit Website

Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026
Marcus
The 1916 Company 5 star review on 26th April 2026
Antonio M
The 1916 Company 5 star review on 24th April 2026
Michael
The 1916 Company 5 star review on 20th April 2026
Eric
The 1916 Company 5 star review on 15th April 2026
Patrick
The 1916 Company 5 star review on 20th February 2026
Carnell
The 1916 Company 5 star review on 20th February 2026
Steven
18
Anonymous
Anonymous  // 01/01/2019
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Majk
Verified Client
“Great communication and their pictures are true to the product received. Well packaged and quick delivery. Look forward to buying from them again!”
Helpful Report
(1916-hq) - Posted 10 months ago
Joanna
Verified Client
“I am 10 years retired from the fine watch industry, and spent over 30 years "talking watch". What began as a simple phone query to Watchbox in 2021, turned into a fabulous friendship. A fellow watch-nut named Bill Comfort happened to pick up the telephone that first day. He answered my queries about their trade-in process concisely and even agreed to drive from PA to CT to retrieve my trade and deliver my purchase. Since that time, Bill has sold me many hard-to-find timepieces and is more than fair with my trades. Bill does business the way I used to. It's not about "selling" watches. It's about being so excited about a new introduction from SIHH or talking about a timepiece we both like...inevitably, it turns into a sale. He's a great guy that works at a great company...and he delivers!!!”
Helpful Report
(1916-hq) - Posted 10 months ago
Matt
Verified Client
“Prompt, courteous service and an excellent experience!”
Helpful Report
(1916-hq) - Posted 10 months ago
Ruben
Verified Client
“Second time purchasing from 1916 and Will Huff. It was another seamless experience and fantastic communication from Will. Looking forward to the next one.”
Helpful Report
(1916-hq) - Posted 10 months ago
Cory
Verified Client
“Great to work with, watch was exactly as described. Great communication. Don’t hostage to use The 1916 Company for your next watch purchase.”
Helpful Report
(1916-hq) - Posted 10 months ago
Louis
Verified Client
“Watch came packaged well presentation was magnificent 👏. The 1916 Company is what other watch companies would like to be when the grow up ! Kudos fantastic timepieces.”
Helpful Report
(1916-hq) - Posted 10 months ago
Pablo
Verified Client
“Excellent service and communication.”
Helpful Report
(1916-hq) - Posted 10 months ago
Mike
Verified Client
“Great sellers— watch was better than described! A+, would buy from them again in a heartbeat.”
Helpful Report
(1916-hq) - Posted 10 months ago
Michael
Verified Client
“Exceptional Watch & Outstanding Service! I recently purchased a Calibre de Cartier from The 1916 Company, and I couldnʼt be happier with my experience. From start to finish, everything exceeded my expectations. What really stood out was the companyʼs customer service. My order was processed quickly, and shipping was prompt. The watch arrived securely packaged, and when I had a quick question about the condition, Erik responded promptly and accurately. Overall, I highly recommend The 1916 Company to anyone looking for a quality timepiece and a seamless shopping experience. Iʼll definitely be a returning customer!”
Helpful Report
(1916-hq) - Posted 10 months ago
Geoffrey
Verified Client
“I have had several interactions with them, all good. Recently I have been searching for a rare Cartier pasha not usually available in the US. One appeared son their website and I bought it immediately. They told me the condition was immaculate and it was. Absolutely gorgeous. Pashas are unusual in winding and setting but this was clearly explained. The watch is the jewel of:my collection and they are my first choice to buy. My highest recommendation!”
Helpful Report
(1916-hq) - Posted 10 months ago
Anonymous
Verified Client
“Excellent experience. I was treated so well. Not pressured at all and was very happy with the selection and purchase. I am a repeat customer and have always had a great experience. George, Armand, Jackie … all fantastic.”
Helpful Report
(1916-hq) - Posted 10 months ago
Pawel
Verified Client
“All went perfect ,watch was exactly as I was expecting, and like was presented by 1916 Company.”
Helpful Report
(1916-hq) - Posted 10 months ago
Kimmie
Verified Client
“I purchased the Rolex GMT “Batman” preowned watch and was met with outstanding customer service by Max. He took my order via phone and handled my order with care. The transaction was smooth, and he shipped the watch with next day shipping. My husband loves the watch! I would definitely purchase from The 1916 Company again!”
Helpful Report
(1916-hq) - Posted 10 months ago
Robert
Verified Client
“Great company and great communication. Watch was better than I expected.”
Helpful Report
(1916-hq) - Posted 10 months ago
Anonymous
Verified Client
“Excelent company, happy with my purchase !!”
Helpful Report
(1916-hq) - Posted 10 months ago
Matt
Verified Client
“I was contacted quickly after reaching out to 1916 about a watch. I was paired with a buyer. She was super professional, very knowledgeable, and guided me to finding the right watch! When it's time for another watch I hope to work with 1916 again.”
Helpful Report
(1916-hq) - Posted 10 months ago
Heidi
Verified Client
“From beginning to end, the experience was top notch! I first contacted my SA Layla last year about my interest in a 26 ladies president Rolex watch. Back then I didn’t really find the one. Fast forward… was browsing and bumped into the exact specs I was looking for. Contacted Layla and even before I responded to her email, the watch was no longer available online (cause she took the initiative to reserve it for me). I got the watch resized the very next day! It’s 1989 model but looked brand spanking new! Worth every penny! Will do business with them again!”
Helpful Report
(1916-hq) - Posted 10 months ago
Scott
Verified Client
“Very professional!”
Helpful Report
(1916-hq) - Posted 10 months ago
Robert
Verified Client
“Great company excellent prices and great customer service . I’ve bought numerous watches from Watchbox and 1916 , Jason in sales has been professional and always helpful. Highly recommend company .”
Helpful Report
(1916-hq) - Posted 10 months ago
Dan
Verified Client
“I had a great buying experience. August was my sales rep, and did a very good job taking the time to help me get what I was looking for. Every aspect of my experience was personalized and I never got ant negative impression. They run a great company and every person I spoke with was professional, kind, and and very knowledgeable and helpful.”
Helpful Report
(1916-hq) - Posted 10 months ago
The 1916 Company is rated 5.0 based on 470 reviews
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