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The 1916 Company Reviews

5.0 Rating 470 Reviews
99 %
of reviewers recommend The 1916 Company
Company Reviews Insights Metrics Info
5.0
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The 1916 Company Reviews

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026
Marcus
The 1916 Company 5 star review on 26th April 2026
Antonio M
The 1916 Company 5 star review on 24th April 2026
Michael
The 1916 Company 5 star review on 20th April 2026
Eric
The 1916 Company 5 star review on 15th April 2026
Patrick
The 1916 Company 5 star review on 20th February 2026
Carnell
The 1916 Company 5 star review on 20th February 2026
Steven
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Kimmie
Verified Client
“I purchased the Rolex GMT “Batman” preowned watch and was met with outstanding customer service by Max. He took my order via phone and handled my order with care. The transaction was smooth, and he shipped the watch with next day shipping. My husband loves the watch! I would definitely purchase from The 1916 Company again!”
Helpful Report
(1916-hq) - Posted 10 months ago
Robert
Verified Client
“Great company and great communication. Watch was better than I expected.”
Helpful Report
(1916-hq) - Posted 10 months ago
Anonymous
Verified Client
“Excelent company, happy with my purchase !!”
Helpful Report
(1916-hq) - Posted 10 months ago
Matt
Verified Client
“I was contacted quickly after reaching out to 1916 about a watch. I was paired with a buyer. She was super professional, very knowledgeable, and guided me to finding the right watch! When it's time for another watch I hope to work with 1916 again.”
Helpful Report
(1916-hq) - Posted 10 months ago
Heidi
Verified Client
“From beginning to end, the experience was top notch! I first contacted my SA Layla last year about my interest in a 26 ladies president Rolex watch. Back then I didn’t really find the one. Fast forward… was browsing and bumped into the exact specs I was looking for. Contacted Layla and even before I responded to her email, the watch was no longer available online (cause she took the initiative to reserve it for me). I got the watch resized the very next day! It’s 1989 model but looked brand spanking new! Worth every penny! Will do business with them again!”
Helpful Report
(1916-hq) - Posted 10 months ago
Scott
Verified Client
“Very professional!”
Helpful Report
(1916-hq) - Posted 10 months ago
Robert
Verified Client
“Great company excellent prices and great customer service . I’ve bought numerous watches from Watchbox and 1916 , Jason in sales has been professional and always helpful. Highly recommend company .”
Helpful Report
(1916-hq) - Posted 10 months ago
Dan
Verified Client
“I had a great buying experience. August was my sales rep, and did a very good job taking the time to help me get what I was looking for. Every aspect of my experience was personalized and I never got ant negative impression. They run a great company and every person I spoke with was professional, kind, and and very knowledgeable and helpful.”
Helpful Report
(1916-hq) - Posted 10 months ago
"Anonymous"
Verified Client
“The condition of the watch was exactly as described and it was safely packed and delivered quickly. So everything as expected. Many thanks.”
Helpful Report
Posted 10 months ago
John
Verified Client
“The watch I ordered was shipped promptly and arrived quickly. Beautiful piece. Well packaged. Fair price. Very satisfied.”
Helpful Report
(1916-hq) - Posted 10 months ago
Alan
Verified Client
“Beautiful watch, fast responses and a fair price. What else do you want? Great experience”
Helpful Report
(1916-hq) - Posted 10 months ago
Lewis
Verified Client
“The watch is beautiful. The whole buying experience was a pleasure.”
Helpful Report
(1916-hq) - Posted 10 months ago
Michael
Verified Client
“The sales professional was extremely knowledgeable. Answered my questions promptly. Handled the transaction safely and efficiently.”
Helpful Report
(1916-hq) - Posted 11 months ago
Rafael
Verified Client
“good quality good service”
Helpful Report
(1916-hq) - Posted 11 months ago
Nilesh
Verified Client
“August B is awesome. Very knowledgeable and top notch customer service. Answered every question!! Bought 2 watches JLC and Patek.”
Helpful Report
(1916-hq) - Posted 11 months ago
Anonymous
Verified Client
“The 1916 Co is “the” go to place for your watch. Confidence and trust in the quality of the watch you receive is unmatched. Great pricing and great selection, no need to look elsewhere !!!!”
Helpful Report
(1916-hq) - Posted 11 months ago
Ryan
Verified Client
“I purchased a breitling super ocean from the 1916 company.. The watch was in great shape and a very fair price. When the watch arrived the bracelet was a little too small for my large wrist. I contacted 1916 about the issue and they found me a matching link and sent it free of charge. I highly recommend the 1916 company I will be doing business with them again in the future.”
The 1916 Company 5 star review on 14th June 2025
Helpful Report
(1916-hq) - Posted 11 months ago
Sean
Verified Client
“I’ve gotten 3 watches from this company. 2 Tudors and 1 Tag. One I bought as a gift. Everything came out great. Great service. Delivery on time, every time. All came as expected and described”
Helpful Report
(1916-hq) - Posted 11 months ago
Robert
Verified Client
“I recently purchased a like new Omega Dark side of the Moon watch. I worked with Kaleb and he was Outstanding he guided me through the entire process and answered all of my questions. The 1916 Company offers new and preowned watches in superb condition. I will not hesitate to make another watch purchase from them. If you are in the market for a new or preowned watch give the 1916 Company a look. Thanks Kaleb and 1916 Company!!”
Helpful Report
(1916-hq) - Posted 11 months ago
Alan
Verified Client
“I purchased a previously owned Grand Seiko Heritage 60th anniversary edition through eBay. They were communicative and flexible on pricing and the watch was in perfect condition. I would absolutely purchase from them again.”
Helpful Report
Posted 11 months ago
The 1916 Company is rated 5.0 based on 470 reviews
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