The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

Visit Website

Email:

care@the1916company.com

The 1916 Company 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience. Wonderful team who are knowledgeable and kind. Will return for future purchases (yes, plural)”

Helpful Report

Posted 5 months ago

“While im not a stranger making purchases from 1916(Radcliffe) This was my first Rolex purchase. The journey can be intimidating, but Victoria Ingram made the entire process easy. She was helpful, kind and responded quicky to all of my inquiries. She is a real asset to the company! I look forward to making future purchases with 1916 as long as I have Victoria as a guide to help me navigate”

The 1916 Company 5 star review on 31st March 2026

Helpful Report

Posted 5 months ago

“Excellent company. Fast response to order- received a call to verify everything and confirm shipping. Watch arrived well packed with everything included as advertised!”

Helpful Report

Posted 5 months ago

“I recently acquired my Grand Seiko SBGA413 "Shunbun" from The 1916 Company, and the execution of this transaction was flawless. Working directly with Mehrad was an absolute pleasure; he operated with the utmost professionalism from start to finish. A few critical highlights from this acquisition: • Strategic Patience: I highly appreciated that Mehrad and the team held the asset in reserve for me for multiple days. This allowed me the necessary time to finalize my decision without any rushed, high-pressure sales tactics. • Precision Execution: Mehrad handled the final adjustments with absolute precision, sizing the watch perfectly to my exact liking before I walked out the door. If you are looking for a highly professional, frictionless horological transaction, I strongly recommend dealing with Mehrad at The 1916 Company.”

Helpful Report

Posted 5 months ago

“Bernadette was a joy to work. She really knows her products, and helped me tremendously in choosing and ordering the perfect wedding ring for me. Additionally, she was so personal and professional, which made the experience both fun and fulfilling. She was terrific.”

Helpful Report

Posted 5 months ago

“My experience with The 1916 Company has always been extraordinary, specifically Vicki’s customer service and attention at the Delaware store, which is top tier. I will continue recommending this store and Vicki to all!”

The 1916 Company 5 star review on 30th March 2026

Helpful Report

Posted 5 months ago

“I just completed a purchase of an Omega Aqua Terra. The watch arrived quickly and in even better shape than anticipated. I couldn’t find a scratch on it! An excellent transaction all around and I wouldn’t hesitate to buy from them again.”

Helpful Report

Posted 5 months ago

“Josh was amazing throughout the process!”

Helpful Report

Posted 5 months ago

“Great experience .Bernadette in Denver store is the Best.”

Helpful Report

Posted 5 months ago

“Great place to buy a watch. Staff is enthusiastic and knowledgeable but no pressure - they enjoy having you see and try out the watches and to talk about their mechanisms. If you buy one, great - if not, no problem. Andrew at Tudor was terrific.”

Helpful Report

Posted 5 months ago

“I love the beautiful pre-owned Rolex that was delivered a few days ago! The watch was just as expected. The sales experience was seemless. Alex handled the transaction perfectly and professionally. He is knowledgeable and enjoyable to discuss this watch, his company and our mutual passion for the industry!”

Helpful Report

Posted 5 months ago

“Grt experience. Beautiful watch. Great communication and smooth process”

Helpful Report

Posted 5 months ago

“I worked with Adrianna Guerra to purchase my JLC Reverso. She was friendly, courteous and professional. I'm sure I'll request Adrianna when I purchase my next watch. Thank you.”

Helpful Report

Posted 5 months ago

“I had a great first experience with The 1916 Co. Purchased a watch from the Rolex CPO program. So glad they allow 2 year old watches in now. Great selection and reasonable prices for the peace of mind you get. Lucas was great! Will be back!”

The 1916 Company 5 star review on 27th March 2026

Helpful Report

Posted 5 months ago

“Mr. Washington was very knowledgeable and pleasant. He completely understood your wishes and delivered in record time. Looking forward to dealing with him on an ongoing basis. Thank you for the experience.”

Helpful Report

Posted 5 months ago

“I had an excellent experience with The 1916 Company when shopping for a watch. Their selection is impressive, featuring high-quality timepieces from some of the most respected brands in the industry. What truly made the difference, though, was the service—especially from Greg. He was extremely knowledgeable about watches, took the time to understand what I was looking for, and guided me without any pressure. His professionalism and attention to detail made the entire process smooth and enjoyable. If you’re looking for a luxury watch and want a trustworthy, high-end experience, I highly recommend The 1916 Company. Be sure to ask for Greg—he really goes above and beyond.”

Helpful Report

Posted 5 months ago

“Great watch. Communication very good and shipping to Canada was very fast.”

Helpful Report

Posted 5 months ago

“From my first email exchange with Ryan to our first very informative phone conversation, to my in-person visit to pick up my watch and recieve instructions and guidance, Ryan made this process clear, straightforward and transparent throughout. I was thoroughly taken care of--as was my beautiful watch! I appreciate both Ryan's knowledge and patience, and the great resources The 1916 Company brings to bear for its customers.”

Helpful Report

Posted 5 months ago

“I've been a fan of 1916 and how they've focused on collectors through social media content and helping them curate their collection. When I wanted to pickup a watch to commemorate a special occasion recently, I went to new Manhattan Beach location where I had the pleasure of being assisted by Garry. He was very professional, courteous and I was able to work with him to get allocated a piece I've been wanting for a long time within a reasonable time frame.”

The 1916 Company 5 star review on 26th March 2026

Helpful Report

Posted 5 months ago

“I was was assisted by Eddie Colon excellent service and high professionalism”

Helpful Report

Posted 5 months ago

The 1916 Company is rated 5.0 based on 742 reviews