The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 744 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with The 1916 Company was outstanding and truly reflects the prestige of the Rolex brand. Liz provided exceptional service. She is very professional, attentive, and highly knowledgeable. She made the acquisition of my Rolex Datejust 41mm Yellow Rolesor a seamless and memorable experience. I look forward to continuing to grow my Rolex collection with this location and highly recommend Liz and the Radcliffe team.”

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Posted 8 months ago

Hello Basit, Thank you for the wonderful review. We’re thrilled Liz could provide outstanding service and make your Rolex acquisition seamless and memorable. We appreciate your trust and look forward to helping grow your collection at The 1916 Company. Warm regards, The 1916 Company

Posted 8 months ago

“Wonderful experiences; knowledgeable and personable representatives; fantastic company.”

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Posted 8 months ago

“The 1916 Company is outstanding. My wife tried on several Rolex models, and we then moved into the main store to browse the pre-owned selection. I mentioned that I’d been looking for a Z-Blue Milgauss, and when Freddy asked if he could help, he immediately let me know they had one available and could get it within a few days. I picked it up and absolutely love both the watch and my experience with The 1916 Company.”

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Posted 8 months ago

“Very nice folks to work with. Max, my sales rep, was cordial,attentive and eager to work with me. I will,definitely do business with this company again.”

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Posted 8 months ago

“Love my new watch! Won't buy from anywhere else.”

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Posted 8 months ago

“First of all, I must say Alex Lazarus put the needle through the thread. Great sense of service, everything was up front, especially when I asked if the price was negotiable and if so, how low could we go without anyone getting in trouble. He humorously replied he respected the fact I wanted no one to get into trouble, LOL. A very detailed, polished representative who walked me along the whole process via email and text right up to the day it arrived. I greatly appreciate and recommend and will be a return customer at The 1916 Company. Jeff in Texas.”

The 1916 Company 5 star review on 14th October 2025

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Posted 11 months ago

“Absolute pleasure of an online purchasing experience. Within a day of my purchase Justin reached out to me by phone to inform me of the order status as well as answer any potential questions I may have had. He was very knowledgable and customer oriented and elevated a simple online purchase into a showroom experience. I would be ecstatic to purchase from 1916 Company in the future”

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Posted 11 months ago

“Conversation, purchase, shipping, delivery were all top notch!”

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Posted 1 year ago

“Team at 1916 was great to work with. Very informative, quick to respond to my questions and fast shipping. I also paid a very competitive price for my Omega Speedmaster 57 Chrono and it looks FANTASTIC!! Definitely recommend for your next purchase.”

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Posted 1 year ago

“Stunningly great experience. First purchase was a CPO Rolex Daytona WG Meteorite Racing Dial. Sent a request in and Alex L pinged me the next day. Three texts, one call, wire transfer, done. Picked it up at the Chestnut Store in downtown PHL on my way through town. TBH anb who's kidding who, I made a special trip to see the firm, Alex and meet/greet while receiving my watch in person. First time I've bought CPO and it's a winner. Got home 3 days later and my wife picked out a new Cartier Tank. Sales closed via wire and it was in the FedEx to us that night. 1916 is a great firm, excellent selection and inventory, Tom Mosso/1916 YT channel is great as is the website. I even got a handwritten thank you note and small gift for our purchase. Old school effort and execution with new world reach. We'll def be back sooner than later.”

The 1916 Company 5 star review on 10th September 2025

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Posted 1 year ago

“Absolutely love my watch and the entire process went smoothly. The staff at 1916 are very knowledgeable and trustworthy.”

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Posted 1 year ago

“The experience was smooth and enjoyable.”

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Posted 1 year ago

“Your members have different pricing for same watches which encourages shopping around”

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Posted 1 year ago

“Alex at the Philadelphia store was fantastic to work with!”

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Posted 1 year ago

“As advertised and even more. Cannot tell this watch was ever worn at all! Fast shipping too. Will absolutely buy from them again!”

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Posted 1 year ago

“MY SALES ADVISOR, REUVEN, IS A WELL INFORMED WATCH GUY. WE WERE ABLE TO COMPLETE THE PURCHASE OF MY TIMEPIECE MUCH TO MY SATISFACTION. GREAT PLACE TO BUY YOUR NEXT WATCH.”

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Posted 1 year ago

“Working with Ryan Brazier from 1916 on the acquisition of a couple watches has been an absolute perfect customer experience. Straight up communication, fair and reasonable offer/deal and he (and 1916 team) go to extreme lengthy to ensure the customer is happy at the end of the day. Thank you for everything!”

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Posted 1 year ago

“Quick to respond to questions and happy to assist with inquiries, Watch was shipped out in a timely manner, arrived as described and represented in photos.”

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Posted 1 year ago

“Stellar Service and Exceptional Products I’ve been a loyal customer since 2010, back when they were known as Govberg, and the level of service has consistently exceeded expectations. Over the years, I’ve purchased many watches from them, and while I may not technically be a VIP, I’ve always been treated like one. One particular watch I had been pursuing for years was nearly impossible to acquire due to long waitlists, limited production, and high demand. I ultimately decided to explore the pre-owned market. From the very beginning, I’ve worked exclusively with George Mayer, who is not only extremely knowledgeable and professional, but also an exceptional person. His expertise and dedication made the process seamless—he sourced the watch, negotiated a fair deal, and ultimately helped me secure my grail timepiece. I’m truly grateful to him and his team. Beyond sales, their support with servicing and parts has been just as impressive. I’ve entrusted them with several of my watches, and every experience has been excellent. The 1916 Company exemplifies strong leadership and employs a team that clearly understands the ever-evolving, highly competitive watch industry. Collecting watches is a true passion of mine, and I’m proud to say that about 90% of my collection has come through George, with the remainder being from smaller microbrands. Thank you again for the outstanding service and support over the years.”

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Posted 1 year ago

“I have long searched for the Jaeger-LeCoultre Duomètre early version and was pleased to find 1916 Company had the time piece as I had done business many times with them in the past. I traded a few pieces from my collection in towards this timepiece as was excited to receive the new watch acquisition - unfortunately, the chronograph complication was defective with the seconds wheel reseting to 1 vs 0. I returned the piece and requested JLC service and am waiting for an update.”

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Posted 1 year ago

The 1916 Company is rated 5.0 based on 744 reviews