The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable associates and phenomenal service.”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you for your kind words. We’re thrilled you had a great experience with knowledgeable associates and phenomenal service. We’ll be sure to pass along your praise. Warm regards, The 1916 Company

Posted 4 months ago

“It was our first luxury watch purchase, and we’re so glad we chose 1916,it truly has an incredible collection of watches and jewelry. Both Karen and Mady were wonderful to work with. They were extremely polite, patient, and attentive while we explored different options, which made the entire experience so enjoyable. Thank you for making our visit so special,the drive from New Jersey was absolutely worth it. Thankyou”

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Posted 4 months ago

Hi Harmeen, Thank you so much for your kind words. We’re thrilled you and your loved ones had a wonderful first luxury watch purchase with The 1916 Company, and that Karen and Mady could make the experience special. We truly appreciate your trust and your drive from New Jersey to visit us. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Great experience. Answered all my questions.”

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Posted 4 months ago

Hi Rick, Thank you so much for sharing your experience. We’re thrilled to hear you had a great experience and that all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Had a great experience with Natalie Goldberg at the 1916 Watch Company in Philadelphia. I went in for a Grand Seiko “Skyflake,” and she made the whole process easy and enjoyable. I’m really happy with the purchase. Would definitely recommend working with her if you’re in the market for a watch.”

The 1916 Company 5 star review on 20th April 2026

Helpful Report

Posted 4 months ago

Hi Eric, Thank you so much for sharing your experience with Natalie Goldberg. We’re thrilled you found the Grand Seiko “Skyflake” purchase easy and enjoyable, and that you’re happy with it. We’ll be sure to pass along your kind words to Natalie. We truly appreciate your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Best in the business”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for the kind words. We’re thrilled you consider us best in the business. We’ll pass along your appreciation to the team and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Jaz was very easy to work with and I enjoyed the whole sales process. Jaz is very friendly and represents the 1916 Company well.”

Helpful Report

Posted 4 months ago

Hi Alexander, Thank you so much for your kind words. We’re thrilled Jaz made your experience with The 1916 Company easy and enjoyable. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 4 months ago

“I had an outstanding experience with The 1916 Company. I recently purchased a Rolex Yacht-Master and couldn’t be happier with how everything was handled from start to finish. Hans was my advisor, and he was top-notch throughout the entire process. Super knowledgeable, transparent, and never pushy…just genuinely focused on helping me find the right watch. He took the time to walk me through the details, answered every question I had, and made sure I felt confident in the purchase. The watch itself was exactly as described, beautiful condition and clearly held to a high standard. You can tell they take their Certified Pre-Owned program seriously. Overall, a smooth, professional, and enjoyable buying experience. I wouldn’t hesitate to work with Hans or The 1916 Company again.”

Helpful Report

Posted 4 months ago

Hi Justin, Thank you so much for sharing your fantastic experience. We’re thrilled Hans provided exceptional, transparent guidance and that the Yacht-Master met your expectations. We’ll be sure to pass along your kind words to him. We truly appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“My experience purchasing my first Rolex from The 1916 Company was exceptional from start to finish. The team was knowledgeable, patient, and genuinely focused on helping me. The entire process felt personalized and seamless, making what could have been an intimidating purchase feel exciting and memorable. It was a first-class experience that matched the significance of buying a Rolex, and I am already planning my next watch with them.”

Helpful Report

Posted 4 months ago

Hi Stephen, Thank you so much for sharing your exceptional experience. We’re thrilled to hear you felt supported, valued, and excited throughout your Rolex purchase. We’re grateful for your trust and can’t wait to assist with your next watch. Warm regards, The 1916 Company

Posted 4 months ago

“Very welcoming to new clients. I’ve visited their Manhattan Beach location and every staff has been very nice and accommodating. I have purchased my very first Rolex here and definitely won’t be my last.”

The 1916 Company 5 star review on 19th April 2026

Helpful Report

Posted 4 months ago

Hi Ryan, Thank you so much for your kind words. We’re thrilled you had a welcoming experience at our Manhattan Beach location and that your first Rolex purchase went well. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Great, Professional service. Helpful, and attentive.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your kind words. We’re thrilled you had a great, professional, and attentive experience. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“No more walking into local authorized Rolex dealers and having to choose and overpay for their older certified, impulse buy inventory. Now I get to select what I want. The way I want.”

Helpful Report

Posted 4 months ago

Hi Bruce, Thank you so much for your kind words. We’re thrilled you’re enjoying the flexibility to pick exactly what you want. We appreciate your support and look forward to assisting with your next selection. Warm regards, The 1916 Company

Posted 4 months ago

“I’ve always been a big fan of Tim Mosso’s reviews and content on YouTube, so I finally decided to give 1916 Company a try. I found a beautiful Blancpain Leman Ultra Slim. Phil was amazing to work with. The communication was prompt and excellent, and he just genuinely a good guy to have a conversation with. Transaction was smooth, shipping was fast, and watch was as advertised. Definitely recommend, and can’t wait to find my next piece on 1916.”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you so much for the kind words. We’re thrilled Phil provided prompt communication and made your experience smooth from start to finish. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to helping you find your next piece. Warm regards, The 1916 Company

Posted 4 months ago

“From the moment I stepped inside, I felt welcome. Jennifer and Harrison were friendly and helpful. I went there to purchase a Rolex, so they patiently explained the process and took down my preferences. It was an easy and smooth process. I was lucky enough to get my watch after a brief period and Jennifer was excited for me which also made it a special experience. The selection of pre-owned watches is also impressive, in addition to their jewellery.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for sharing your wonderful experience. We’re thrilled to hear Jennifer and Harrison made you feel welcome and that the Rolex purchase went smoothly. Congratulations again on your new watch, and we’re glad you enjoyed our selection of pre-owned watches and jewelry. Warm regards, The 1916 Company

Posted 4 months ago

“Erica provided an exceptional experience from start to finish. She was welcoming, attentive, and very efficient in helping us find exactly what we were looking for. Before we even began trying on watches, she took the time to meet with us, understand my preferences, and guide me toward styles that would be a great fit. When it came time to try them on, she brought out a variety of options, which made it easy to compare and find the perfect one. Once we made our decision, Erica assured us she would do her best to find it, and she absolutely delivered. When we returned, everything was prepared and the process was seamless. She made the entire experience easy and enjoyable. We truly appreciate her effort and professionalism. Thank you, Erica!”

Helpful Report

Posted 4 months ago

Hi Yara, Thank you so much for sharing your experience. We’re thrilled to hear Erica provided such a welcoming, attentive, and efficient experience from start to finish. We’ll be sure to pass along your kind words to her. It’s wonderful to know the process felt seamless and that you found the perfect watch. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“Customer service and selection were fantastic. The best part, the employees were very knowledgeable of their product.”

Helpful Report

Posted 4 months ago

Hi Eric, Thank you so much for sharing your kind words. We’re thrilled to hear that you had a fantastic experience with our customer service, selection, and knowledgeable staff. We truly appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“I had a great experience with Hain. Communication and service were excellent. Thank you!”

Helpful Report

Posted 4 months ago

Hi Ryan, Thank you so much for sharing your feedback. We’re thrilled to hear Hain delivered excellent communication and service. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“The only company to purchase a designer bag. Pristine bags. Excellent customer service”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for sharing your kind words. We’re thrilled you had a fantastic experience with The 1916 Company and our designer bags. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

“It was our first time visiting the area and this shop. We just came from the beach side and decided to go to Fashion Island mall. We leisurely walked inside the 1916 shop and Erica Brun who was the sales advisor welcomed our questions about available time pieces. She was way accommodating and very friendly. After our chat, she offered me this beautiful Datejust 41mm (white dial) oyster steel watch! It was like as if she knew it was my birthday that week and was so lucky to have been offered the watch. I'm looking forward to more purchases at this shop.”

The 1916 Company 5 star review on 15th April 2026

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Posted 4 months ago

Hi Patrick, Thank you for sharing your wonderful experience. We’re thrilled Erica made you feel welcomed and helped you find a beautiful Datejust for your birthday. We’ll be sure to pass along your kind words to her. We look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 4 months ago

“Charles Chaikaew provided exceptional service, professional and very knowledgeable. He is extremely friendly, I couldn’t have ask for a better experience. So happy to pick up my Rolex. Thank you! Charles”

Helpful Report

Posted 4 months ago

Hi Hee, Thank you so much for sharing your experience. We’re thrilled to hear Charles Chaikaew provided exceptional, knowledgeable, and friendly service, and that you’re enjoying your Rolex pickup. We’ll be sure to pass along your kind words to him. Warm regards, The 1916 Company

Posted 4 months ago

“We dealt with Chris at the Scottsdale location. Truly a professional experience.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you so much for sharing your experience. We’re thrilled to hear you had a professional experience with Chris at our Scottsdale location. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 4 months ago

The 1916 Company is rated 5.0 based on 742 reviews