The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 580 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

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English

“Bought my first Rolex at 1916. Great experience with Ben. Really helpful and answered my questions in detail.”

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Posted 3 months ago

“Hain Shih at the Denver store worked with me to support my getting a new James Cameron Deepsea. She was terrific, responsive and supportive. Yelena fitted me out with my new timepiece on delivery day. And of the course the watch itself if superb. Highly recommend.”

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Posted 3 months ago

“Matt has been very professional and helpful getting me my first Rolex at 1 year of wait”

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Posted 3 months ago

“Appreciate the professionalism by all of the boutique sales representatives. Very knowledgeable products wise and courteous. Could not have had better experiences. Thank you.”

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Posted 3 months ago

“Several Rolex purchases and the experience is always VIP—top-tier service and unmatched value. Mehrad has amazing customer service skills. He is friendly and knowledgeable, helping me find the perfect timepiece without any pressure. Highly recommend this spot!”

The 1916 Company 5 star review on 20th March 2026

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Posted 3 months ago

“Great selection and experienced sales people. I use Liz and she takes good care of me.”

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Posted 3 months ago

“Quality product, I am enjoying using it. Rolex looks like new, well polished and maintained Staff very professional, kind, patient and knowledgeable about the product. I will buy more in the future!”

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Posted 3 months ago

“Great communication throughout the whole process and overall great experience. I already plan to work with the 1916 Company for my next watch.”

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Posted 3 months ago

“Really enjoyed the shopping experience. The new Manhattan Beach store is superb. Love their pre-owned certified Rolex collection. And Angel is a top tier assistant manager. Highly recommended.”

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Posted 3 months ago

“Absolute pleasure working with The 1916 Company to acquire my latest watch. This is the third piece that I've acquired from them in the last few years and I couldn't be happier with them. They treat their customers like family and provide outstanding advice/guidance. Will return for another watch purchase in the coming year.”

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Posted 3 months ago

“The ring i bought was a Flexi ring. It's very beautiful but fell off my finger when I was walking. This happened less than a week after purchasing. I called the store and asked if I could exchange or return it and answer was no. Now Im afraid to wear my ring”

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Posted 3 months ago

“Always a great experience working with Victoria in Ardmore. Thank you!”

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Posted 3 months ago

“Honestly, these folks are the ONLY people I will ever buy a watch from, new or preowned. Incredible knowledge, service, and aftercare. I can honestly say these people are. Ow my good and trusted friends.”

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Posted 3 months ago

“Carlos has been a trusted friend for over 5 years, helping me acquire numerous timepieces and always being a helpful and trustworthy gentleman.”

The 1916 Company 5 star review on 19th March 2026

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Posted 3 months ago

“The process was made simple and easy. The watch was delivered to my local AD in Scottsdale as requested. Special thank you to C'Q in Pa. and my local representative Adrianna for making the purchase as seamless as possible and I am very happy with the watch.”

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Posted 3 months ago

“Only jeweler I go to. Mark went above and beyond to help me decide on the necklace for my wife. Couldn’t be happier with my purchase. Go see Mark!”

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Posted 3 months ago

“Ryan Huynh was terrific and most courteous, as always. A real pleasure getting his assistance and purchasing a watch from him. Thank you.”

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Posted 3 months ago

“Great experience. I was assisted through the process by Connor at the Ardmore location, who was fantastic. He provided great service, and matched my enthusiasm without applying any pressure. I can't wait to do business again.”

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Posted 3 months ago

“Loving my Submariner Hulk! Thank you to everyone at the 1916 Company Fashion Square location! Thank you Amy, Derek, Michelle, Anna, and Adrianna!”

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Posted 3 months ago

“The service was exceptional, and it was a wonderful experience. Can’t wait to buy my next relax.”

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Posted 3 months ago

The 1916 Company is rated 5.0 based on 580 reviews