The Calais Wine Superstore Reviews

Name: The Calais Wine Superstore
Address: 249, Rue Marcel Doret,, Calais
Rating: 4.90

4.9 Rating 3,096 Reviews

99 %

of reviewers recommend The Calais Wine Superstore

4.9

Based on 3,096 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0033 321 19 00 19

Email:

shop@calaiswine.co.uk

Location:

249, Rue Marcel Doret,
Calais
62100

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The Calais Wine Superstore 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best place to get the best bargains and the greatest selection.”

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Posted 9 years ago

“Excellent staff, excellent selection of wines. Looking forward to returning soon.”

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Posted 9 years ago

“brilliant store I haven't bought wine in England for years the staff are very knowledgeable and helpful a free ferry crossing and lunch in Calais what more could you ask”

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Posted 9 years ago

“Impeccable service and very good prices.”

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Posted 9 years ago

“I visit Calais Wine Superstore 2/3 times a year for my favourite ale and have always found them to be courteous and helpful. I always pre-order to avoid disappointment and the trolley is always loaded and waiting for me - it's then a simple case of paying in sterling and then go. Although I don't buy wine the range of wines is very large and seems to be at a good discount to UK prices. Very easy to find from the port or Eurotunnel.”

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Posted 9 years ago

“My order was not ready when I arrived. It was quicker for me to collect my own from the shelves than wait for staff to find my order.”

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Posted 9 years ago

“Great choice and a clean, tidy and well laid out store. Pre-ordering can make all the difference to your shop as it minimises the possibility of your requirement being out of stock. I find this particularly with English beer. The only note of caution is that, as everything is priced in sterling and all comparisons are with UK prices, you might miss out on some good bargains in the French hypermarkets.”

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Posted 9 years ago

“I have been day shopping in Calais for many years and found you when I could no longer deal with the rudeness of the staff at Majestic. I normally buy champagne, a case or two of better quality wine, normally Rhone, and a good deal of £3/4 wine for everyday drinking. In the last section I am increasingly impressed by Argentine Malbec. Your shop meets all my needs and I congratulate you. With thanks Chris Willis”

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Posted 9 years ago

“We have been using the Calais wine superstore for the past few years and we have never been disappointed. There is always a wide variety of wines on offer to suit every budget and the staff are always friendly and happy to help.”

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Posted 9 years ago

“Well worth the visit, excellent selection of new world wines and so much cheaper than UK prices, perhaps could do with a larger range of fine wines.”

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Posted 9 years ago

“My daughter is getting married in May this year and we have visited your store twice to collect our chosen wedding wines. On each visit we were delighted with the quick efficient way our orders were processed. The tasting was of great help in our eventual selection and the assistance from the staff on duty was excellent, as was their product knowledge. I still have to gather a few more wines and will definitely be visiting Calais wine store in the near future. Thanks once again for the great service and competitive prices.”

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Posted 9 years ago

“Very good bargains and the staff are very pleasant and helpful. Would definitely recommend giving them a visit.”

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Posted 9 years ago

“I was on the last minute collecting my order as I had to get back to the tunnel to make my allotted train time. I told the guys and they quickly found my order , checked it all and I was on my way with a car full of wine. Pity I left myself so short of time as I probably would have bought more. Still I guess £900 worth of wine is enough to be going on with. Will be back later in the year for a long weekend in France and to fill up from Calais Wine Superstore. The country side outside of Calais is something not to be missed.”

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Posted 9 years ago

“Excellent service from start to finish. We came over to stock up for our wedding and we are thrilled with the savings. One thing I would recommend is that they improve their payment system to allow uk card payment in store but using a uk website.”

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Posted 9 years ago

“Everything fine but two points. First: I tired to pay by cheque which could not be verified by phone. I don't have a cheque guarantee card (do they still exist?) and anyway they were only good for £250 and this order was more than that. So had to pay by card and suffer a significant currency fee. Second: when I unloaded the boxes a couple of days later, one bottle had been broken some long time ago. When I contacted the company I was offered a refund - next time I visit which could be some long time away. Not a real issue for a bottle costing a couple of pounds but a simple refund would have been more customer friendly.”

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Posted 9 years ago

“I requested a free Eurotunnel crossing from Calais Wine Superstore. We received confirmation the next day, but unfortunately for the wrong date. I emailed the store and we received confirmation of the amended booking within a couple of hours. We always shop at the store on our way into France and on our way home, and make the occasional day trip for shopping. The staff are always friendly, helpful and efficient. We have no hesitation in recommending Calais Wine Superstore.”

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Posted 9 years ago

“The Calais wine team are always very helpful, knowledgeable and a good laff. A little taster always help. See you in April !!!!! Gee”

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Posted 9 years ago

“Excellent service, wouldn't hesitate to go back! Just made everything so easier and we saved so much money for our wedding. Thank you!”

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Posted 9 years ago

“Have been customers of theirs for a very long time. They are an excellent friendly family company and have really good wines at fantastic prices. Good modern tasting room & very obliging staff. Highly recommended.”

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Posted 9 years ago

“My first but not last visit. Pre-ordered and wine was waiting for me. Staff very helpful and enthusiastic Our total savings more than paid for our trip If your intending to visit Calais and want to collect good quality wine pre book on the website spend over £250 which is easier than you think and the CWW pay for the crossing. How good is that,”

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Posted 9 years ago

The Calais Wine Superstore is rated 4.9 based on 3,096 reviews