The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,833 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot praise The Derma Company enough fom whom I purchase Environ products. Their knowledge of these products is excellent and the service fast and reliable. I will never consider using another company.”

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Posted 10 months ago

“First time I have used this company . Really good prices Quickly dispatched Well packed Thank you”

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Posted 10 months ago

“Alway very good to deal with!”

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Posted 10 months ago

“Excellent price, prompt delivery. Will definitely return”

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Posted 10 months ago

“Hi good service but I was expecting the extra perk / cream as advertised!”

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Posted 10 months ago

Hi Alessandra Thanks for your feedback, upon checking your order, this order did not contain the qualifying items required to receive the free gift that was on promotion at the time of ordering. In almost all cases any additional gifts that may be added based on a promotion will show in your basket at the time of ordering. If you cannot see this then you may not have purchased the correct items, quantities, met the spend threshold to qualify or the limited promotion may have sold out. If you have any queries over any future promotions please don't hesitate to get in touch with our customer care team. Lucy, Customer Care

Posted 9 months ago

“The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.”

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Posted 10 months ago

“Great company, always fast delivery. Lots of offers on the products I love.”

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Posted 10 months ago

“Always an excellent service, great products and a quick delivery. Highly recommended.”

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Posted 10 months ago

“Great company, great choice of products, all delivered very quickly.”

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Posted 10 months ago

“I needed some advise on Medik8 which I was ordering. The Derma team were extremely helpful and knowledgeable. I'm delighted with the products and my skin is already looking better. Plus the discounted price was very good. Thank you Tricia”

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Posted 10 months ago

“Good range of products but free postage should be available when spending over £25”

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Posted 10 months ago

“Never had a problem and quick delivery.”

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Posted 10 months ago

“Very efficient service and great value on Medik 8. Products arrived quickly and were well packaged. Haven’t used all of them yet and will review each item at a later date.”

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Posted 10 months ago

“Exponential service”

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Posted 10 months ago

“I placed my first order recently and immediately realised that I had ordered the wrong product. There wasn't an option to cancel online so I sent an email off to the support team, cautiously hoping it would be actioned before it was despatched. I'm happy to say that the product was switched out within the hour and it was reflected so on my account for reassurance. The response was really friendly and super quick. It was delivered the next day. I can't fault The Derma Company. I will definitely use again!”

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Posted 10 months ago

“Always love ordering from here. But it would be nice if you offered samples before trying certain creams etc.. especially as the products aren’t cheap. I feel free shipping should be over £45”

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Posted 10 months ago

“The best advice the most helpful of nearly every company I’ve ever dealt with.”

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Posted 10 months ago

“Great products, I use environ and works wonders. Highly recommend”

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Posted 10 months ago

“It’s my third order with the company and I am very satisfied with quality and prices!”

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Posted 11 months ago

“Acer is always so helpful, knowledgeable and excellent at his job and knowing my Environ skin care products. The products always get delivered the next day and always in good condition. Would definitely recommend the Derma Company.”

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Posted 11 months ago

The Derma Company is rated 5.0 based on 2,833 reviews