The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,854 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and quick delivery.”

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Posted 1 year ago

“Very reliable company. Great products with nice reductions and bonuses. Arrived fast. Thank you.”

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Posted 1 year ago

“Very good speedy delivery”

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Posted 1 year ago

“Fast delivery, also received a couple of samples, great all round.”

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Posted 1 year ago

“Really fast delivery, well packaged with eco friendly materials”

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Posted 1 year ago

“Excellent product and priced competitively. Sadly there is a fee to post if under £50, which is a little step considering a single product purchased was £41 - meaning I had to buy two 😝 anyway, will look for a cheaper broker cause this would cost me a fortune going forward, a shame really cause otherwise excellent xxx”

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Posted 1 year ago

Hi Carolyn, thanks for leaving us a review, we really appreciate it. We currently despatch all orders via DPD which are the only Co2 neutral courier & all packaging the items are shipped with also have the lowest impact on the environment by either being re-used or highly recyclable paper-based. DPD also offer a very reliable & convenient 1 hour time slot for delivery. Although this service is more expensive than many others for us to ship by, we feel that these credentials make it worth-while & we have set our minimum for free shipping as low as possible based on this. I hope you understand our position. Erin, Customer Care

Posted 1 year ago

“Good pricing, well stocked, excellent customer service, speedy delivery and eco friendly packing. A very reliable company! On my 3rd order and will be ordering more from them for sure!”

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Posted 1 year ago

“Excellent service, very speedy delivery!”

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Posted 1 year ago

“Very impressed with this company making sure their products are suitable for there customers to use”

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Posted 1 year ago

“This company always takes my order very promptly and delivery is invariably the next day, very impressed”

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Posted 1 year ago

“Amazing service, great advice. Product arrived super quickly.”

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Posted 1 year ago

“Prompt delivery but I am new to these products so too soon to say how my skin will behave”

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Posted 1 year ago

“Second time I’ve ordered from here. Good price, usually have got something on a deal or with some money off. Quick delivery & all comes packed well. Will continue to use as very satisfied with service x”

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Posted 1 year ago

“Service was impeccable- prompt response, products arrived very quickly, well wrapped up. And we loved it that the delivery was made by a charming DPD deliver on a bike!”

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Posted 1 year ago

“Easy to use website, quick delivery.”

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Posted 1 year ago

“Outstanding service , good price for my regular purchases and less than 24 hours after they were ordered I received them plus samples. Could not fault this company at all and will buy from here again . Thank you so much !”

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Posted 1 year ago

“Good and prompt service”

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Posted 1 year ago

“Great offer on products and free gift. I contacted customer services as Gift offer was only added shortly after I had ordered. They responded very quickly and ensured I received the free gift. Speedy delivery with free samples. Excellent customer service”

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Posted 1 year ago

“My order was easy place and arrived next day even though I hadn’t paid for next day delivery!”

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Posted 1 year ago

“I’m very happy with my experience with Derma, I love the fact you can easily speak to them and they were well priced and efficient. Thank you”

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Posted 1 year ago

The Derma Company is rated 5.0 based on 2,854 reviews