The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dog line brand has made a massive change in recall and teaching our boy what not to do, we have been recommending this brand to alot of people who have had the same issues as we did. Only took a week to see massive changes in our boy Turbo so glad we decided on this brand. You get your bang for ya buck for sure!”

The Dog Line 5 star review on 28th March 2021

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Posted 4 years ago

“OMG this product worked from day 1. We have had 3 months of barking at night resulting in us having little sleep. The first time we put it on he barked twice and then silence. It has given our family back it’s sleep and a positive relationship with our dog. Amazing product Thank you so much”

The Dog Line 5 star review on 25th March 2021

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Posted 4 years ago

“Excellent communication with an out if stock product. Kept me updated and once in stock received the product the next day. Thank you Penny for our lovely on the phone chats. Would certainly use this company again 😊”

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Posted 4 years ago

“Absolutely love The Dog Line! I had bought a few dangerous dog supply’s and they were so helpful and delivery was very quick. Love the products, top quality.”

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Posted 4 years ago

“We had a situation where a neighbour let our puppy out of our yard due to his barking. We were lucky my camera alerted me to this behavior and I called a neighbour to collect him before he made it to an extremely busy road nearby. Obviously we were concerned that this neighbour would do this again (or worse), so we bought a PetSafe Rechargeable Bark Collar. It worked instantly and his barking is no longer an issue. RSPCA is investigating the neighbour and are pursuing charges. I cannot recommend this product more highly.”

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Posted 4 years ago

“Website was easy to use. The postage was super fast. I received so much additional information with my delivery and additional training around the product I purchased. Fantastic business”

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Posted 4 years ago

“Good quality, quick and efficient postage 10/10. We needed it on short notice because of our “dangerous” pup and all the signs and everything else we needed was online was good for a one shop stop!!”

The Dog Line 5 star review on 4th March 2021

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Posted 4 years ago

“I called to query the short supply of an item in my e-collar order. In fact the small side probes on the extra e-collar are not a standard inclusion by the manufacturer however I was sent the extra probes at no cost and received them very promptly. Very happy with the service and support. Scott”

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Posted 4 years ago

“I am extremely happy with the electric dog fence that I had installed in January. My dog is absolutely thrilled to have the freedom to explore half of my property. I don't have to worry about her getting out onto the road anymore, or into the neighbours' properties. I heeded Deklan's advice to take the training very slowly. It just took two weeks of multiple daily training sessions for my puppy to get to learn her boundaries. The training is absolutely essential. If that's not done properly, then I believe it would be cruel for the dog. There is plenty of great help via the telephone or the website.”

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Posted 4 years ago

“I revived our dog line after not using it for approx 6 years. We ran some new wire as the original was lost with refencing etc. A new battery in the receiver, a quick test of the system, and now we have our newest Staffie safe as houses in our yard, fully trained to the Dogline in a matter of days. I couldn’t recommend The DogLine enough.”

The Dog Line 5 star review on 20th February 2021

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Posted 4 years ago

“Hi very happy with the electric dog collors my dogs stay in the backyard all the time very happy with this product highly recommend if you can’t keep your dog in your yard .”

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Posted 4 years ago

“Just thankful to The Dog Line for selling safe and effective bark collar for my dog. Keep it up!”

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Posted 4 years ago

“Thanks to The Dog Line Team for selling a very safe Smart Citronella Bark collar!”

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Posted 4 years ago

“My Bull Arab x Great Dane is now safe and stays inside our property. I know longer fear for my dog's safety. Thank you The Dog Line for this awesome product!”

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Posted 4 years ago

“My Bull Arab x Great Dane is now safe and stays inside our property. I know longer fear for my dog's safety. Thank you The Dog Line for this awesome product!”

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Posted 4 years ago

“I have a very happy xkelpie who now has 10 acres to explore. I had 900 mtres of wire to install on my 5 wire fence. The dog wire was fairly easy to install and in no time the system was up and running It was not very difficult to train Brandy to the wire. Now she does not go close to the fence or the gate. Our stress levels have gone down to almost zero. Help is only a phone call away. Dog Line, without doubt, would be the best thing since good wine was invented.”

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Posted 4 years ago

“Such wonderful and safe products being offered in The Dog Line. So happy I found this website.”

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Posted 4 years ago

“Such wonderful and safe products being offered in The Dog Line. So happy I found this website.”

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Posted 4 years ago

“The Dog Line offers Great service, great products. Can’t be faulted. Happy customer = happy pets.”

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Posted 4 years ago

“Thanks to The Dog Line for the remote trainer which is a wonderful device in training for my stubborn dogs.”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,282 reviews