The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, hassle-free delivery.”

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Posted 7 months ago

“Great product very effective”

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Posted 7 months ago

“Very happy with the collar worked first time we put it on our little dog again”

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Posted 9 months ago

“Always very helpful and have a knowledge of information”

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Posted 10 months ago

“The team at The Dog Line are alwasy super helpful, they always respond in a timely manner, and their products are industry leading.”

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Posted 10 months ago

“The customer service discussing the correct purchase was brilliant. THEN when I accidentally thought my two attempts via PayPal didn't go through and paid via credit card, meant I paid 3 times. Again the customer service was awesome, helpful and kept me up-to-date with several calls letting me know the status of the situation and return of my money. 10/10”

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Posted 10 months ago

“Friendly service, excellent advice and great product from The Dog Line.”

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Posted 10 months ago

“I haven't tried the remote training side of the collar yet, but the collar has certainly worked on the barking, she has not barked since I put it on her.”

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Posted 10 months ago

“Our little Maltese Shih Tuz is 4 1/2 years old. He loves to bark a lot when we go out & when some one walks past, driving our neigbour crazy. We purchased the dog line collar a few weeks ago now. Seems to be working really well. Some times he will still lets out a bark then stops. Mostly he just gives a little growl now. Would definitely recommend giving it a try.”

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Posted 11 months ago

“Our farmhouse is very old and so is built next to a now very busy highway on Southern Eyre Peninsula. We have lost numerous pets to this road and were reluctant to adopt any more animals as a result. When my son-in law told me that there was a system that would keep dogs safe, I immediately researched and found The Dog Line, This has changed my world!!!! My new doggy will not go near the blue flags, even after receiving only ONE training walk! This system is incredible. I can leave the dogs home, with complete confidence that they will be alive when I arrive home from work. Thankyou.”

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Posted 11 months ago

“We love our new E-collar it helps maintain our dogs whilst walking out on the farm. They usually only need a slight correction and do not need one again.”

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Posted 11 months ago

Wow, they look so happy and healthy! Glad to hear about the success of using our e-collar to train your beautiful dogs, Tracey. Warm regards, The Dog Line Team

Posted 11 months ago

“The dog line is a superb company to deal with. Great pricing, lots of variety and an easy website to order from with quick delivery. One of the staff gave me a courtesy call to update me on my order arrival date as well, which was appreciated! I would definitely do business with the dog line in future.”

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Posted 1 year ago

“Collar works perfect, quick shipping and the staff were very helpful.”

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Posted 1 year ago

“Excellent product. Works well with my sensitive yet stubborn American Cocker Spaniel for recalls when she becomes distracted. Great service, item arrived promptly even though it was on back order. I assumed it would take weeks, however there was only about a week delay. Due to item not being in stock, when it came in it was Express posted at no extra cost. Great company. Will be recommending others.”

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Posted 1 year ago

“Amazing product! Super fast delivery too. Tania did an amazing job catching my item before it was sent out as I put the wrong address! Thanks T :)”

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Posted 1 year ago

“Prompt communication and delivery of product. Good service and happy with service.”

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Posted 1 year ago

You deserve the good service, Paula. Thank you!

Posted 1 year ago

“Always more than happy to assist with queries, and quick deliveries too”

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Posted 1 year ago

“The DogLine have been nothing short of incredible. When I submitted my order online, I was called before shipping out to ensure what I ordered would suit my dogs + area. They took extra care and it made the experience memorable, especially when I received my tracking information within hours of the call.”

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Posted 1 year ago

“bought an e collar from the dog line. was very fast shipping and their team is quick to get back to you with enquiries. will definitely purchase again.”

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Posted 1 year ago

“Hi it Jasmine”

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Posted 1 year ago

The Dog Line is rated 4.9 based on 1,295 reviews