The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,342 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have now made two purchases and very happy with them”

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Posted 1 year ago

“These guys are the best! I had accidentally ordered the wrong long hair attachment for a collar and they not only picked up my error, they went out of their way to call me to check. Without hesitation they sent me the correct one which was actually a little more, though they were happy to swap it over. Good old fashioned customer service the way it should be. Will use these guys again in a heartbeat. Thank you! Liz G”

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Posted 1 year ago

“Great product and great service! Bought my first boundary fence system 6 years ago and worked great until ants ate the control box, so happy to order another one. Highly recommend!”

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Posted 1 year ago

“great customer service fast delivery helpful staff / resources with videos etc great product”

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Posted 1 year ago

“Excellent customer service, the team emailed and helped me find the right collar to suit my dog. Quick turn around, received my product within a week.”

The Dog Line 5 star review on 20th February 2025

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Posted 1 year ago

Thank you, Molly, for your lovely review! We’re so pleased to hear that you had a great experience with The Dog Line Pty Ltd. It’s wonderful that our team was able to guide you via email and help you choose the right collar to suit your dog’s needs. Providing personalised support to ensure customers select the most suitable dog training equipment is something we truly value, so it’s great to know this made a difference for you. We’re also glad your order arrived quickly within the week, allowing you to get started without delay. You have a beautiful dog, by the way! Thank you again for your kind words and recommendation—we really appreciate your support, and we’re here anytime you need further assistance 🐾

Posted 1 month ago

“Fast, hassle-free delivery.”

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Posted 1 year ago

“Great product very effective”

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Posted 1 year ago

“Very happy with the collar worked first time we put it on our little dog again”

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Posted 1 year ago

“Always very helpful and have a knowledge of information”

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Posted 1 year ago

“The team at The Dog Line are alwasy super helpful, they always respond in a timely manner, and their products are industry leading.”

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Posted 1 year ago

“The customer service discussing the correct purchase was brilliant. THEN when I accidentally thought my two attempts via PayPal didn't go through and paid via credit card, meant I paid 3 times. Again the customer service was awesome, helpful and kept me up-to-date with several calls letting me know the status of the situation and return of my money. 10/10”

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Posted 1 year ago

“Friendly service, excellent advice and great product from The Dog Line.”

The Dog Line 5 star review on 13th October 2024

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Posted 1 year ago

Thank you, Harry, for your kind review! We’re pleased to hear that you had a positive experience with The Dog Line Pty Ltd. Providing friendly service, clear advice, and high-quality dog training products is what we strive for, so it’s great to know we met your expectations. Your feedback is much appreciated, and we’re glad our team could support you in finding a great product for your needs. Thank you again for your recommendation 🐾

Posted 1 month ago

“I haven't tried the remote training side of the collar yet, but the collar has certainly worked on the barking, she has not barked since I put it on her.”

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Posted 1 year ago

“Our little Maltese Shih Tuz is 4 1/2 years old. He loves to bark a lot when we go out & when some one walks past, driving our neigbour crazy. We purchased the dog line collar a few weeks ago now. Seems to be working really well. Some times he will still lets out a bark then stops. Mostly he just gives a little growl now. Would definitely recommend giving it a try.”

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Posted 1 year ago

“Our farmhouse is very old and so is built next to a now very busy highway on Southern Eyre Peninsula. We have lost numerous pets to this road and were reluctant to adopt any more animals as a result. When my son-in law told me that there was a system that would keep dogs safe, I immediately researched and found The Dog Line, This has changed my world!!!! My new doggy will not go near the blue flags, even after receiving only ONE training walk! This system is incredible. I can leave the dogs home, with complete confidence that they will be alive when I arrive home from work. Thankyou.”

The Dog Line 5 star review on 21st September 2024

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Posted 1 year ago

Thank you, Lucille , for sharing such a powerful and heartfelt review with a perfect captured photo of your beautiful dogs. We’re truly sorry to hear about your past sad experiences, but we’re incredibly grateful that the Groundskeeper Fence Dog Containment System https://www.thedogline.com.au/dog-fence/pet-barrier-grounds-keeper-invisible-dog-fence has helped provide a safe solution for your farmhouse near a busy highway. It’s wonderful to hear that your dog responded so quickly to the training and now respects the boundary—even after just one training session. At The Dog Line Pty Ltd, we understand how important peace of mind is when it comes to the safety of your pets, especially in high-risk environments. Knowing that your dogs can remain safely contained while giving you the confidence to go about your day is exactly the outcome we aim to achieve. Thank you again for your trust and for sharing your experience. Your story will certainly help other pet owners who are facing similar challenges find a safe and effective containment solution. 🐾 We’re always here if you need any further support or guidance with your system.

Posted 1 month ago

“We love our new E-collar it helps maintain our dogs whilst walking out on the farm. They usually only need a slight correction and do not need one again.”

The Dog Line 5 star review on 12th September 2024

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Posted 1 year ago

Thank you, Tracy, for your great review and a beautiful photo of your lovely dogs! We’re delighted to hear that your new e-collar https://www.thedogline.com.au/electric-dog-training-collars/brands/educator is helping you maintain control of your dogs while out on the farm. It’s especially encouraging that your dogs respond well to minimal correction and quickly understand expectations—this is exactly how effective training should work when the tool is used correctly. At The Dog Line Pty Ltd, we’re committed to providing reliable remote training solutions that support clear communication between you and your dogs, helping improve off-lead reliability and overall behaviour in real-world environments. We really appreciate your feedback and recommendation. If you ever need guidance on getting the most out of your e-collar or training support, our team is always here to help 🐾

Posted 1 month ago

“The dog line is a superb company to deal with. Great pricing, lots of variety and an easy website to order from with quick delivery. One of the staff gave me a courtesy call to update me on my order arrival date as well, which was appreciated! I would definitely do business with the dog line in future.”

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Posted 1 year ago

“Collar works perfect, quick shipping and the staff were very helpful.”

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Posted 1 year ago

“Excellent product. Works well with my sensitive yet stubborn American Cocker Spaniel for recalls when she becomes distracted. Great service, item arrived promptly even though it was on back order. I assumed it would take weeks, however there was only about a week delay. Due to item not being in stock, when it came in it was Express posted at no extra cost. Great company. Will be recommending others.”

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Posted 1 year ago

“Amazing product! Super fast delivery too. Tania did an amazing job catching my item before it was sent out as I put the wrong address! Thanks T :)”

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Posted 1 year ago

The Dog Line is rated 4.9 based on 1,342 reviews