The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,342 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt communication and delivery of product. Good service and happy with service.”

Helpful Report

Posted 1 year ago

You deserve the good service, Paula. Thank you!

Posted 1 year ago

“Always more than happy to assist with queries, and quick deliveries too”

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Posted 1 year ago

“The DogLine have been nothing short of incredible. When I submitted my order online, I was called before shipping out to ensure what I ordered would suit my dogs + area. They took extra care and it made the experience memorable, especially when I received my tracking information within hours of the call.”

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Posted 1 year ago

“bought an e collar from the dog line. was very fast shipping and their team is quick to get back to you with enquiries. will definitely purchase again.”

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Posted 1 year ago

“Hi it Jasmine”

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Posted 1 year ago

“REALLY prompt delivery of an awesome product”

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Posted 1 year ago

“The Dog Line processed my order quickly and shipping time was reasonable.”

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Posted 1 year ago

“Easy to deal with, item arrived quickly and works well!”

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Posted 2 years ago

“I had some questions about my purchase as not working as I thought it should. I received a phone call same day and they could not have been more helpful. A+ for customer service and communication.”

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Posted 2 years ago

“Quick delivery, site is easy to navigate!”

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Posted 2 years ago

“Very good informative service over the phone. Great product and delivered very quickly. Works exactly as described.”

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Posted 2 years ago

“It works perfectly totally exceeded my expectations, easy to install our dog had already experienced a training collar, so he worked it out instantly now the postys safe again!”

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Posted 2 years ago

“Have used Dog Line on two separate occasions and each time they have been excellent in regards of questions answered, receiving of products and the quality of products. The website is informative and easy to navigate”

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Posted 2 years ago

“Has worked a treat for my two Jack Russell’s!! After wearing collars during the day for approx 2 weeks I have seen a huge behaviour change. They are no longer barking at each other or anything that moves. Both seem much calmer. I can now let them in the front yard without constant barking. Collars are not even on them today and they are both quiet. Highly recommend!! Has worked for me.”

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Posted 2 years ago

“Best price very fast shipping great discounts for repeat customers”

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Posted 2 years ago

“Great product, has worked well. Fast and effcient delivery. Great service, constant communication with notifications. Cannot fault purchasing from this supplier.”

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Posted 2 years ago

Thanks so much for this awesome review, Laura! We greatly appreciate it!

Posted 2 years ago

“We have had our system for about 20 years and three dogs. Absolutely happy to recommend this system. We have just purchased new wire to replace some of the perimeter which has succumbed to damage from the sun but I think 20 years of service has been good value. We are adjusting the fence because snakes are active this year. We can keep our fur baby away from bushes and areas of concern. Absolutely happy with our dog fence and happy to recommend the system to anyone who wants to give their dog freedom to move but also keep them safe.”

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Posted 2 years ago

Wow! That's awesome! 20 Year UV rating for the HDPe wire really put on the test and it passed! We love your review, Catherine! Truly appreciate it

Posted 2 years ago

“The Dog Line has been so great with us from fencing, to collars and even replacement parts. Prices, punctuality, and products are fantastic. If I could give 10 stars I would.”

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Posted 2 years ago

“Excellent product, highly recommend super quick and knowledgeable staff. Great service”

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Posted 2 years ago

“When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!”

The Dog Line 5 star review on 21st December 2023

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback, Tim! We’re thrilled to hear how well Frankie has adapted to her new boundaries and that your DogWatch Hidden Dog Fence and Indoor Boundary Disc have made such a positive difference both outdoors and inside your home. It’s great to know that Frankie learned her limits so quickly and that your gardens, home, and her safety are now fully protected. English Springer Spaniels are such energetic and intelligent dogs, so hearing that the system worked within just a week is fantastic! We also truly appreciate your kind words about the team at The Dog Line. Providing helpful guidance, easy installation support, and fast warranty service is something we take great pride in, so it means a lot to know we delivered when you needed us. Give Frankie a pat from us—we’re so glad we could help keep her safe and happy! If you ever need anything in the future, we’re always here to help. Also, thanks for sharing her beautiful picture!

Posted 1 month ago

The Dog Line is rated 4.9 based on 1,342 reviews