The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,309 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery and as described. Very happy customer 😀”

The Dog Line 5 star review on 18th April 2023

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Posted 2 years ago

“Good prices, easy purchasing and fast delivery. What's not to like?”

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Posted 2 years ago

“Found the video so helpful in choosing the barking collar. That and reviews helped me to decide to purchase with more confidence (I had tried other ineffectual barking collars). Easy to purchase and on time delivery.”

The Dog Line 5 star review on 26th March 2023

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Posted 2 years ago

“If you have a boofhead dig like my blue cattle, these guys can help. I bought a training collar and it has made the world of difference. He now knows where he can and can't go, who he can approach and when he approach them. We live in a rural area where our neighbours have sheep and chickens. These guys have literally saved his life.”

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Posted 2 years ago

“Collar worked immediately and so simple to use just turn the battery pack to on , quickly test and fit to dog. Easy as. Have been in contact with the neighbours and they haven't heard a peep out of our dog since the day we stated to use the collar. 10/10.”

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Posted 2 years ago

“Easy to order, very fast delivery and good product”

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Posted 2 years ago

“Honestly, we’ve had The Dog Line collars and fencing for 5 years, and it the best investment I’ve committed to. It keeps my dogs out of my gardens, away from my chooks, and away from the dogs in the next property. I can’t recommend this product nightly enough. When we move, I’m taking it with us.”

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Posted 2 years ago

“PetSafe Rechargeable Bark Control Collar - what a little ripper! Sustainable, lightweight and incredibly easy to use to ensure our little Jack Russell mate is trained in a safe and long-lasting manner. Bravo and so good so far!”

The Dog Line 5 star review on 9th March 2023

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Posted 2 years ago

“I’m sitting outside watching my Shelties playing outside. I bought the Dog Fence and laid out 250m of wire, mainly on a rural wire fence that is regularly “modified” by wombats digging under it. Finn, my chief escape artist now doesn’t go near the fence. The dog fence has changed my life and my dogs lives. I am really happy with it.”

The Dog Line 5 star review on 2nd March 2023

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Posted 2 years ago

“I bought the Petsafe bark collar and didn't end up using it, the dog stop barking on his own, but The Dog Line was fantastic, they shipped it out fast, the price was great,I received it here in Perth within a few days, I didn't have to wait long at all, would purchase from The Dog Line again.”

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Posted 2 years ago

“Website has lots of information which was very helpful. Purchase was delivered very quickly.”

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Posted 2 years ago

“Wow. How helpful can you be. 10 stars for that. 3rd purchase and very happy with staff and products.”

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Posted 2 years ago

“I ordered the FT-330 for my female working Line GSD (which was sent right away) and it has been great tool when giving her commands. The Dog Line is a great store with great service. Thankyou.”

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Posted 2 years ago

“Brilliant product, our six month old border collie had discovered his voice and decided he needed to sound the alert about anything and everything and go on and on. We are on a bit of property with kangaroos rabbits and other distractions as well as (neighbours on the boundaries just far enough away to warrant his attention for their visitors etc. within a few days, after just a few corrections from the device, he ceased barking and reverted to low-level growls, and one bark to let us know to which we responded to reward his alert, and that's where it stopped. He has learned to simply let us know without needing to bark more than once or just growl. Didn't wear it after those few days he already corrects himself! Bloody fantastic!!!”

The Dog Line 5 star review on 24th January 2023

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Posted 2 years ago

“Outstanding service, i bought the product with normal postage as a mistake, as i needed urgently i ask them to help, and they post it with express post without any charge... Definitely wont get that from many companies this days.... Awesome customer service”

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Posted 2 years ago

“I received my product in good time and the service was good. The second collar came without the longer prongs and they shipped out a set in quick time highly appreciated that they went above and beyond to help me out with that situation. The wall charger gave out after only one use which shouldn't happen from a new product, now using my iPhone wall charger with the supplied charging cables from e-collar. I think the manufacturer should address this issue for Australian customers.”

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Posted 3 years ago

“I haven't had much contact with dog line but the product came fast and with great information inside to understand how to use the bark collar”

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Posted 3 years ago

“We have had the dog line for a few years now and live the safety it provides our pups. Last week the collars didn’t seem to be working. Quick call to the team at Dog line and we had it back up and running in no time (wire fault) - amazing service and an excellent product!”

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Posted 3 years ago

“True to their word, this collar stopped my mischievous pooch with her night time woofing in 10 minutes. I only put it on her at night but because the collar has taught her that woofing is undesirable, she has even stopped her nuisance barking during the day! I bought a cheaper collar and never put it on my pooch because it just didn’t seem safe or controlled at all. I have seen this collar in action though and it is extremely gentle and only increases if she doesn’t stop barking. This is undoubtedly the only collar I would trust. I have also used one in previous years and found it to be equally as safe and effective. I was concerned that collars were too harsh but because this is super gentle and only increases if necessary, I feel totally comfortable with it and so does my pupper.”

The Dog Line 5 star review on 7th December 2022

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Posted 3 years ago

“This product worked better than expected. Within 30 minutes of putting the collar on the barking reduced. We have been using it for a couple of weeks now and it is like we have a different dog. You can see her controlling herself when she would normally have wanted to bark and now will only make a low growl instead. Thank you!”

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Posted 3 years ago

The Dog Line is rated 4.9 based on 1,309 reviews