The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The citronella spray has been very effective in reducing my dogs barking. I have been purchasing items from the dog line for some time now and have always received them quickly. The items have always performed as required.”

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Posted 3 years ago

“I had an issue with my Grounds keeper … It had stopped working when we had a huge storm. I phoned the Dog line for assistance and they talked me through the whole process to get it back up and running. Great service and no more escaping dog 😊”

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Posted 3 years ago

“Fast Delivery Great info on the website made it easy to choose which product! Very happy with our purchase!”

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Posted 3 years ago

“In the few weeks I have been using the EZ900 Educator remote trainer, it had absolutely changed my life & that of my fur baby Archie! From the very beginning & even on the 1st day of activation Archie was quick to understand my commands, avoiding eating food found in the park & not reacting to a barking dog off lead. Walking the streets has again become enjoyable instead of intense & stressful. The remote has already taught my dog to avoid lashing out & barking at dogs walking past. In off leash areas the collar has already avoided him chasing people jogging, kids running & playing with toys , eating foreign found food & eating other dogs 💩 This system is awesome definitely ⭐️⭐️⭐️⭐️⭐️”

The Dog Line 5 star review on 26th July 2022

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Posted 3 years ago

“Ordered the e collar delivered on time packaged well with great instructions”

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Posted 3 years ago

“These collars work a treat... brought two for our two dogs who even bark at the birds that sit on our fence... I would recommend them to anyone who is having a problem with their dog barking unnecessarily... Our two are already better behaved... I received the collars in the mail within three days which was a bonus...Thank you so much The Dog Line...”

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Posted 3 years ago

“Exactly what we needed & it did what it said it would. Doug's nuisance barking has stopped in only a matter of days. Thanks to all the guys at The Dog Line for their assistance & product reviews which swayed me to make the right decision. Cheers”

The Dog Line 5 star review on 9th July 2022

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Posted 3 years ago

“I have a 2.5 year old German Shepard who is the best dog; until you put a fence or gate between her and another dog. We live on a busy street, people walk their dogs past our gate all the time and she just goes nuts. She's such a loveable dog but people are petrified of her, and our neighbours started to complain about the barking. We tried everything, we were recommended this collar for recall, so we thought we'd give it a go. It has been BRILLIANT. Barking has minimised, not as vicious sounding and when we call her from barking she pretty much comes straight inside. I made my partner test it on himself prior to our pup as I wanted to know it wasn't going to be cruel. If you follow the instructions and use as recommended you will find the collar only needs to be worn to be effective. Glad I made the purchase!! Casey”

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Posted 3 years ago

“I’ve had this troubled dog now for two years now love him to bits but gee it’s been a hard two years trying to keep him in our large property . We have used 4 system now battery rechargeable fencing shock systems to keep him in I was running out of hope Then I seen the dog line I was a bit sketchy at first at spending more money But it’s brilliant my dog is listening to the collar at last no more recharging batteries going flat getting out moving forward with my best friend Leo Thank you to you all for your support and listening and guiding me through”

The Dog Line 5 star review on 1st July 2022

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Posted 3 years ago

“Excellent web site made ordering a breeze. Efficient Service with fast delivery. Packaging included support contact information which gave us confidence with the Dealer,”Dog Line.””

The Dog Line 5 star review on 26th June 2022

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Posted 3 years ago

“I looked at a few different products before deciding to go ahead with this one, as it was a bit more expensive. Being the Australian company I decided to go with the Dog line and I haven’t been disappointed. As they say “the poor man pays twice” don’t waste your time trying to save money on another device. This is an investment that you won’t regret.”

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Posted 3 years ago

“GREAT CUSTOMER FOCUS SUCH CUSTOMER SERVICE IS DIFFICULT TO FIND THIS IS OUR SECOND LARGE PURCHASE AND WANT BE OUR LAST THANKS "the dog line" 😃 👍”

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Posted 3 years ago

“Great collar my poodle is very quiet with it on so good that I bought another 2 for the other dogs to keep the neighbors satisfied !!!”

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Posted 3 years ago

“What an amazing training item. The best in the business.”

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Posted 3 years ago

“The product I purchased from The Dog Line, was packaged well and came with plenty of information online at the time of ordering. Great service!”

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Posted 3 years ago

“The items I order arrived in a timely manner & I am very satisfied with the items I ordered.”

The Dog Line 5 star review on 12th May 2022

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Posted 3 years ago

“Second time I've bought from Dog Line. The videos are very good and answer a lot of questions that may not get asked.”

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Posted 3 years ago

“Happy with the service most the time responsive and happy to help am yet to try it once the last bit arrives and should be great to keep the dog in”

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Posted 3 years ago

“I was very happy with my recent purchase of Rechargeable Petsafe Bark control Collar. It is amazing how well it is working. In just a short time my dog knows not to bark when wearing the collar. The Dog Line was easy to deal with and my parcel arrived in the correct time frame. Judy A”

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Posted 3 years ago

“Thank you for your help hopefully this keeps the big beast in her yard I’m still yet to try the fence I’m just waiting for the last bit to arrive, but the service was great and everything Arrived quickly have been told great things about this fence and it’s highly recommended, thanks again 😊”

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Posted 3 years ago

The Dog Line is rated 4.9 based on 1,295 reviews