The Dog Line Reviews

4.9 Rating 1,250 Reviews
99 %
of reviewers recommend The Dog Line
4.9
Based on 1,250 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews
Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
The Dog Line 5 star review on 12th December 2023
Cathy G
The Dog Line 5 star review on 28th November 2023
Diane F
The Dog Line 5 star review on 3rd September 2023
Victoria
The Dog Line 5 star review on 28th June 2023
Sebastian L
The Dog Line 5 star review on 4th June 2023
CLINTON L
222
Anonymous
Anonymous  // 01/01/2019
Easy to order and deal with, shipping was fast. And the product I purchased are excellent have stopped my dogs barking. Very happy.
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The dog line is great value and speedy service. I bought the educator pro which with normal at home training during covid lockdown proved priceless in training my working dog, Tone and vibrate plenty please follow the manual carefully
The Dog Line 5 star review on 21st February 2022
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It’s excellent. The training videos are great. I had no trouble training my two border collies. They were trained within a day but they are a very intelligent and obedient breed.
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Great customer service, Colin helped recommend the right product for us! :D
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I've been using the citronella collar on my dog for several years now. The one I ordered was a replacement. It's safe, user friendly, effective and works really well.
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Great service, quick delivery and some additional, helpful instructions included. Thank you!
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Dog line supply helpful information and products to help care for your dog 🐕.
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So far whenever I have had to get anything for the invisible fence - which works superbly by the way with our pooch - I have been treated with great courtesy and speed.
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This product has been beyond amazing!!! It has met every expectation and has save all 3 of my dogs lives!!! We have 2 Great Danes and 1 Boarder Collie. They were escape artists and they got into my neighbors sheep the first time took out all of mine the second time too. We considered building higher fences however the cost would have been huge. We spoke to Colin on several occasions, he was extremely helpful from reassuring us to talking with us about training and instillation. If we had any doubts or questions he solved it. Best service I've had in a long time. The product is even better than you expect!!! 10/10. We were skeptical as all 3 of our puppies were the worst trouble makers. We are at a point now that we leave them to roam the yard around the house without anyone being at home. We tried and over night stay and it all went smoothly!! I cannot suggest any product more that Dogline. It has saved me many troubles. Thank you to Colin and their wonderful Team xx
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The collar works as stated, I'm very pleased with the results.
The Dog Line 5 star review on 1st February 2022
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5 STARS! My dog began to nuisance bark 2 weeks ago on a Wednesday (We will call that "day 1") and barked again all day on Day 2. On Day 3 I jumped online and wound up here. I ordered my collar which arrived on Day 7 (only 3 working days, SUPER FAST POST!) I charged it that evening and popped it straight on her the very next day. Since then there has been absolutely no barking (I think the feeling of the collar at the lowest level of correction with just 1 bark is working for her) I am very pleased with the instant results, with this very modern "learning" type system that ramps up and down depending on how much barking there is (we have cameras that we can watch her on, how we discovered she was barking in the first place, upset at the neighbourhood renovations) and she is now completely relaxed and chilled out, doing her regular dog stuff instead of patrolling and barking. I HIGHLY RECOMMEND THIS COLLAR.
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I have 7 dogs, Kelpies, Cattle dogs and a Mastiff. I have a BP 504 Barkless Pro for each of my dogs for when we are in town and can not recommend this product highly enough. It is EXTREMELY easy to set up, and EXTREMELY effective. My dogs are used to moving livestock and on our town block get over stimulated and triggered by kids riding their motorbikes backwards and forwards along the front fence line and other "town" distractions. Pre collars it was a nightmare trying to keep them quiet. Post collars is a whole different story. I love the fact that these collars have multiple settings and an automatic function which increases in severity as the barking continues. The belt type collar is excellent as it doesn't become loose during the day as the buckle locks into a hole...I have had terrible trouble in the past with the adjustable collars becoming ineffective because the plastic keeper slips and lengthens the strap as the dogs move around and play meaning that the box is no longer in contact with the dog's skin (and can also flip upside down 🤦‍♀️). I've also had a lot less movement of the collar (box) sideways on the dogs neck than I have had with collars in the past. My dogs learnt within hours not to bark when this collar is on. I have tried a number of barking collars from different suppliers in the past, all of which have been a dismal failure. I will only use this one from The Dog Line in the future. Customer Service from Colin, Carmen and Penny is exceptional...they go above and beyond, are courteous, polite and friendly and extremely knowledgeable about their products. After watching my experience, my boss bought 2 of these collars and has had similar success and another friend has also just bought one. I have other friends who will be purchasing them in the future. These are well worth the investment if you have a dog that barks.
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Easy to deal with, friendly and good quality for price
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I have 3 Jack Russells and a Kelpie. They all love to go exploring and chase rabbits. Before I had the dog line system my jacks would go missing a lot. I would have to lock them in a kennel or have them in the house to keep an eye on them. I couldn’t go away because I couldn’t expect someone to have that responsibility. I have been using this system for approximately 8 years now and it has saved my life. I now never have to worry about the dogs going missing as I know the fence will keep them in. I am a nurse so I do shift work so when I get home at all hours I know my babies will be waiting for me and safe. I can also go away and don’t have to worry either. I needed to send my transmitter back as it got hit by lightning in a storm and “Jack” was so great to speak to. Customer service is wonderful and my unit was replaced under warranty so that was even better. Thank you to The Dog Line for giving me piece of mind and keeping my babies safe. I truly appreciate it. Kind Regards Kimberley Druitt
The Dog Line 5 star review on 12th January 2022 The Dog Line 5 star review on 12th January 2022 The Dog Line 5 star review on 12th January 2022
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Love the product and the service, got our boy jasper (Labrador x border collie) at 8 weeks old just after we moved to the city and didn’t want him to get out, bought a cheap boundary line (not dog lines one) and he walked up to the line and it went off, he then proceeded to walk to his water bowl and submerged it in the water. Without hesitation he walked back to the line to find it no longer works and he can go where he likes. He is now 3 and we have moved back to the family farm where he has chased the sheep and cattle before. Being we were going to be living there we had to know he wasn’t going to chase them when we were at work. We bought the dog line and set that up but also needed a waterproof one as he loves to swim and have dams on the property. Was contacted by dog line staff and was reassured that it would stand up to the task and it sure has. Was super easy to find what we needed on the website, even when we later had to get another collar for his brother Axel for when he comes to stay. Highly recommend dog line and as an electrician who is often asked if I know of any good lines I straight away recommend dog line.
The Dog Line 5 star review on 12th January 2022 The Dog Line 5 star review on 12th January 2022 The Dog Line 5 star review on 12th January 2022
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Quick, easy purchase, would buy from again.
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The Dog Line has changed our life! We have a beautiful boy who used to be an escape artist when we moved into our new house, we tried everything! After setting up The Dog Line we haven’t had him get out once since, it has really given us peace of mind when we leave home to know he is safe. It is easy to set up, and whenever we had questions we would navigate the website or call The Dog Line up. No matter the time of the day we always got a quick answer and they are the most helpful team. Amazing product and amazing customer service.
The Dog Line 5 star review on 12th January 2022
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Very pleased with the range of items available and the swift delivery time. Thanks for the reliable service. Annette
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Very happy with my e collar, had a hiccup with receiving the item, I sent them an email and was contacted via phone call in a very quick time. The lady I dealt with was probably one of the best people I have ever experienced and dealt with the matter genuinely, I received the item next day. highly recommend them..great company to purchase from, thank you
The Dog Line 5 star review on 12th January 2022
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The dog line keeps my dogs where they’re supposed to be. Have just moved to new rural property. The line is easy to setup and the dogs worked out where they can go as they were used to the system in the old house. I’d recommend this to everyone.
The Dog Line 5 star review on 12th January 2022
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The Dog Line is rated 4.9 based on 1,250 reviews