The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've never liked the idea of these type of collars but now I've been won over. I own a stubborn Pitbull who just did not understand I didn't want her barking every time she got excited (which is often), or barking every time there was a noise out in the street (all the time). I phoned and spoke to one of the wonderful sales staff, who recommended one of their collars, which I purchased. When I received it I set it on automatic, for when you want them to still bark at danger but not nuisance type barking. It has a Pavlov beep which warns them an unpleasant zap is coming if they continue, and literally within hours she had calmed down significantly. Funny thing is, it doesn't seem to be the zap that stops her. She only has to hear the Pavlov beep and she is so distracted looking for where it has come from, that she stops barking. Only a week later and she still isn't nuisance barking even when the collar is off her. I am much less stressed about it and I'm sure my neighbours are too! Thank you Dog Line!!”

The Dog Line 5 star review on 4th November 2017

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Posted 7 years ago

“It was Easy to find the right product and order online - fast delivery. Thanks!”

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Posted 7 years ago

“I will absolutely suggest The Dog Line to my friends simply because I just love their service and products. Thanks again!”

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Posted 7 years ago

“Great selection of products,it was so easy to order ,we live on a remote cattle station in the middle of Western Australia,and our order from the dog line was so quick I was amazed. I will definitely be ordering from them in the future.”

The Dog Line 5 star review on 1st November 2017

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Posted 7 years ago

“Colin and his team explained it to me how the bark collar be effective in getting rid the crazy barking of my dog. Now I can leave him unattended. Happy customer here!”

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Posted 7 years ago

“The Dog Line website is easy to navigate. Great customer service. It actually helped me solved my dog problems, hands down! -Suzy Xoxo”

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Posted 7 years ago

“Quick delivery. Product does what it says and is easy to use”

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Posted 7 years ago

“I was at breakdown point with my dog's separation anxiety barking whilst I was at work. I had a webcam on her, so I knew exactly what was going on. I tried everything - nothing worked. As a last resort I purchased a BC6 Bark Collar. It was the best thing I have ever done. One single bark the first day and the problem was solved. The constant barking in itself seemed to exacerbate the anxiety. I can finally go to work knowing she will not bark. She is still anxious, but nowhere near as bad as she was before the collar. Only had to use it for 4 days and then removed it. Every now and then I'll put it back on for a day or two as a precaution. Would recommend trying out this collar to anyone with a similar problem. Dog Line staff are extremely supportive.”

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Posted 7 years ago

We are so ecstatic in the great results for the Barking Dog Training Collar (BC6) you had on your well beloved dog. Thanks Jan! Keep in touch!

Posted 7 years ago

“The dog line made us happy, as our little princess is no longer able to run into the rainforest and chase bush turkeys!! Great product thanks guys”

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Posted 7 years ago

“I'm so glad I found the PetSafe Ultrasonic Bark House at The Dog Line. We no longer have to argue about the dog because it no longer bark too much! Thank so much The Dog Line for the good product.”

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Posted 7 years ago

“We have a beautiful Maremma on 25 acres. Unfortunately he would wander onto neighbours properties. The Dog Line Fence has solved all those problems.”

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Posted 7 years ago

That's awesome news, Kym and Wendy! We are glad to hear that we had helped in keeping your Maremma within your property. Keep in touch!

Posted 7 years ago

“I watched some of their videos on anti bark training and found it very helpful. They helped me to find anti barking products that actually do work. We've had a citronella spray collar for a while, but eventually our Koko being an Aussie Kelpie she soon began to bark through it. Then I discovered The Dog Line had some great products as well as advice. I then purchased the Petsafe Outdoor device for around the house and a Canicalm Sonic Collar. The Collar is fantastic. It works around 98% of the time which is a relief when we are out walking and especially when I walk my son to his bus stop on school days.”

The Dog Line 5 star review on 23rd October 2017

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Posted 7 years ago

Wow. Love to hear that great results Kerry. And Koko looks healthy and active dog. Thanks for sharing his photo. Keep in touch!

Posted 7 years ago

“Good service from the The Dog Line. I'm sure will be calling back when I need anything else for my dog. Cheers!”

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Posted 7 years ago

“The online support was very helpful. And delivery extremely quick.”

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Posted 7 years ago

Thank you for your great feedback Lisa. We want only the best service we can provide to our valued customers. Keep in touch! Cheers!

Posted 7 years ago

“After 2 years, the Barking Dog Training Collar I got for my dog is still working really great. I will definitely come back for more products to you, The Dog Line. Thanks!”

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Posted 7 years ago

“Good as gold, Colin and the team always ace our transactions. I love The Dog Line!”

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Posted 7 years ago

“I love The Dog Line. Quick postage and the website is easy to navigate. Keep it up.”

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Posted 7 years ago

“I almost got evicted because of my chihuahua's nuisance barking but The Dog Line saved me. Thank you for your fantastic support and advice. I couldn't be more grateful. Highly recommended!”

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Posted 7 years ago

“The Dog Line rocks!!! They provide superb service to their clients. They patiently answer my annoying questions (because I felt annoyed at my questions, lol!). Fast delivery and the collar is working a treat for my ever noisy dog. We finally get a peaceful sleep every night! I wish I bought it with you, years ago. Thanks The Dog Line!”

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Posted 7 years ago

“I purchased a bark collar for our caboodle Pali, for many years I had thought about it but never got round to it, I wish I had done it years ago. Pali would bark in the house while looking out the window onto the street, while running up and down the fenced. A couple of local dogs had been baited so knew we would have to do something sooner rather than later. The collar was brilliant in the first week his barking stopped totally in the second week he muffled his barks, I had him shaved and week three has been nothing but fantastic. He wears his collar for 12 hours. Thanks so much, delivery was great and to be able to track the postage was great.”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,295 reviews