The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kimba is a great guard dog! She protects our yard with great tenacity... however the neighbors do not appreciate that this comes with barking... Which also happens when dogs in neighborhoods miles away tell her that something is up... She barks a lot. Especially at the dogs next door through the fence... They have wonderful conversations, all day long. The neighbors REALLY don't like that... so we have been reported to the ranger a few times... This led me to researching anti-bark collars. I originally purchased a second hand dog-line collar. It worked wonders for a few months, and then I needed to have the battery changed. At which point my relationship with the company began. They are AMAZING! The collar I had bought was a very old model, but they changed the battery and provided wonderful, friendly and super fast customer service while they were at it! I bought a new model collar recently because the old one worked so well and I wanted that reliability again (It ran out of battery after about 3 years and so I figured it's time to spring for a new one). We can now hear the birds sing in the morning and I can focus on my uni lectures during the day because there is no constant incessant barking happening all day every day - THANK YOU THE DOG LINE!! :D”

The Dog Line 5 star review on 15th September 2020

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Posted 4 years ago

“Perfect products. Super fast delivery. Thank you.”

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Posted 4 years ago

“Great service, and product work very well. Will definitely be buying from here again in the near future 😃”

The Dog Line 5 star review on 4th September 2020

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Posted 4 years ago

“Quick and easy online purchase with fast delivery. Purchased to keep my two adventurous Bengals safe inside the fence.”

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Posted 4 years ago

“Good selection. Good price. Quick delivery. Happy with this company.”

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Posted 4 years ago

“Yes it worked straight away though third day she managed to chew it right off.”

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Posted 4 years ago

“Amazing collars and very effective on persistent barker. Definitely recommend this petsafe collar over the useless ones in the pet shops.”

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Posted 4 years ago

“We love our Dog Line fence as not only does it keep our dogs away from the fence, it also protects my gardens and helps the Postie put mail in our letterbox. Best fence dog owners can have. If someone opens your gate to let your dogs out, they won't succeed as our dogs stay in their yard. Thank you Dog Line Fence.”

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Posted 4 years ago

“Great product. Easy to use and very effective. This is our 2nd purchase, as the first one eventually wore off due to our frequent visit to the beach. As we live in a remote area, it is a piece of mind not to lose our dog by chasing kangaroos/wallabies. The company - The Dog Line is very efficient, polite and no problems. Thank you!”

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Posted 4 years ago

“Thank you Colin for your help over the phone this morning. Saved me a 3 hour round trip. Everything working great again. Can't thank you enough. Oscar thanks you as well WOOF WOOF”

The Dog Line 5 star review on 1st September 2020

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Posted 4 years ago

“Best prices & fast shipping - express post saw my items delivered in 2 days during peak COVID. Very happy!”

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Posted 4 years ago

“Cant believe the delivery was so fast... just a few days”

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Posted 4 years ago

“I have only had the barking collars fire a few days. Before my dogs used to bark every time someone walked past with a dog or a dog visited next door. They still bark a bit but its not as loud or as long. I put collars on in the morning and take off at night as they do not bark at night, I think over time they will learn. Thank you for helping out.”

The Dog Line 5 star review on 21st August 2020

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Posted 4 years ago

“easy to order and fast delivey good service”

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Posted 4 years ago

“I can’t praise the service enough,I have a Jack Russell puppy who was notorious for escaping the advise & great service & delivery time Regarding the invisible fence was great,Pickel The pup may have a different view of being “ trapped “ in his large enough back yard but he’s safe! I ordered new batteries and received them with in days to country Qld.. I wouldn’t go anywhere else to keep our fur baby safe, even The cat stays within the boundary now with him”

The Dog Line 5 star review on 16th August 2020

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Posted 4 years ago

“We are very pleased with The Dog Line. The product is as expected and the service was very prompt.”

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Posted 4 years ago

“We bought one of the barking collars for our noisy dog and we put it on when we went out to cut firewood. Having had a barking collar previously, she knew what it was all about and we did not hear a peep out of her. The delivery was very quick, as was the notice that it was on its way. The collar has to be shared around for any of our 7 dogs who become noisy.”

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Posted 4 years ago

“We approached The Dog Line for advice on the barking collar we had purchased and the response was timely with the advice given thru a call back from a staff member with the expertise required. Although we are having a bit of trouble with the barking collar for our Maltese Schihtzu the back up service is fantastic.”

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Posted 4 years ago

“very happy with the dog hamper with toys and treats great gift for a new puppy thank you”

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Posted 4 years ago

“I love my new Barking Dog tree house device. It was easy to order. Arrived quickly. Easy to install. It is so good that it has stopped the neighbours barking dog from barking for hours at a time to only a few short not so loud barks. It worked the first day I put in our one of our trees and our home is now peaceful and a happy home - no annoying barking dog from next door. My two little dogs are more relaxed and enjoying life again. Thank you The Dog Line.”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,282 reviews