The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,394 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Tell us how The Dog Line made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dog Line 5 star review on 24th March 2026

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always wonder when I am reading reviews before making a purchase if they are the real deal. In this case they are. Colin goes out of his way to help make sure you are happy and get what you need, even to the point of helping me purchase my last items when WA was having a public holiday. I recommend him to my friends as I do you.”

Helpful Report

Posted 8 years ago

“The product works as it is meant to. Truly exceptional was the service and I believe I have its full measure. It was my frank stupidity the exposed Colin's patience, respect and steadfast intent to courteously assist me to secure a good outcome. I was embarrassed by my cluelessness and was so appreciative that Colin was not phased, irritated nor patronising. I think the product is very good but the man himself is exceptional and so is his supportive team. Top marks indeed”

Helpful Report

Posted 8 years ago

“Thank you Dog Line for the great service. The website was easy to use and the delivery was quick. Would definitely use this website again!”

The Dog Line 5 star review on 24th September 2018

Helpful Report

Posted 8 years ago

Wow! What a lovely photo, Emma. Thanks for sharing your review and that photo. That brightens our day! Keep in touch!

Posted 8 years ago

“We purchased a collar for our dogs barking, it worked instantly and we only leave it on him when he’s outside. Best thing we have every purchased and has helped us train him too.”

Helpful Report

Posted 8 years ago

“The product has been wonderful and after only a couple of days the behaviors I was having with my dog have been halted altogether. Cute mischief puppy, to well behaved lovable dog! The service was great and the follow up on my progress an unexpected bonus.”

The Dog Line 5 star review on 20th September 2018

Helpful Report

Posted 8 years ago

We are so glad to hear about the success of the product to your very cute little dog. Thanks for sharing your reviews and the photo of your adorable dog, Susan. Stay in touch!

Posted 8 years ago

“Very helpful friendly customer service, Extremely fast delivery, Great products that really do work!! I would not hesitate to purchase any products from dog line in the future.”

Helpful Report

Posted 8 years ago

“excellent comuster service, the only place where I have ordered online and they called me to Let me know I had ordered two different sizes and wanted to check it was correct before sending it out,very friendly, order arrived very fast. Great payment plans. 😊”

Helpful Report

Posted 8 years ago

“The neighbours two very large dogs bark continually the entire time the owners (recently moved in with the two "rescue dogs") are away at work...as soon as the owners return home..blissful silence. My daughter in law told me about the Dog House..like a Bird house..and sent me the link..i ordered and paid the extra for immediate delivery..the parcel arrived..i went direct to my Daughters residence (where the dogs are next door)..opened the parcel, popped the battery in, and turned the dial.... "The dogs were barking (and had been since early morning) and there was not a sound after the dial was turned...bliss!!! Now, the only sound you hear is if a vehicle or dog walker approaches, there is sometimes a single bark..then silence. Congratulations!!! Incidentally, my brother is ordering. My sister is ordering. and another friend is awaiting my email to order as I type.”

Helpful Report

Posted 8 years ago

“They helped make things easy getting the right product for my dog. Thanks, The Dog Line!”

Helpful Report

Posted 8 years ago

“I'm really happy with The Dog Line's service. They helped me choose the right collar for my dog and situation. Thanks heaps!”

Helpful Report

Posted 8 years ago

“Collar was a good pric, package arranged in good time”

Helpful Report

Posted 8 years ago

“Very helpful and knowledgeable many thanks again. Keep it up!”

Helpful Report

Posted 8 years ago

“love The Dog Line's quick and excellent service. Im very impressed.”

Helpful Report

Posted 8 years ago

“Service was fantastic with quick delivery. Product works amazing”

Helpful Report

Posted 8 years ago

“I was worried that the collar would not work but it works a treat! He was barking at 5am every morning which has now stopped! The service was great and very helpful!”

Helpful Report

Posted 8 years ago

“I really wanted to train my dog to listen to me off leash. It was so hard until i tried their Petsafe E-Collar. I didnt want to use it at first because of the negative stigma but after all the handy tips from The Dog Line website, I was able to purchase eith confidence and now using the collar with safety and in no danger of injuring my dog. Thanks alot TDL :)”

Helpful Report

Posted 8 years ago

“Very good product works well only used it few times with good results”

The Dog Line 5 star review on 1st September 2018

Helpful Report

Posted 8 years ago

That's perfect, Russel. We are so glad that it works well on your beautiful dog. Thanks for sharing your review and your dog's photo. We surely love it.. Keep in touch!

Posted 8 years ago

“Easy to use website with all the information I needed plus more. Once I decided on a product and purchased it was packed and delivered so quickly. Product exceeded my expectations and has be so fantastic. So glad it's waterproof as well as she went pelting into the dam with it on and still works like nothing ever happened. As for training with the collar I just love it couldn't have done a better job!!”

The Dog Line 5 star review on 31st August 2018

Helpful Report

Posted 8 years ago

That's terrific news Rebecca. We are so glad to hear that the training collar really works well on your best bud. HIs beautiful by the way. And we aim for great service for our customers. Thanks for boosting us up with your great review. Keep in touch!!

Posted 8 years ago

“The Wireless Dog Fence gives Dozer total yard freedom. He knows his boundaries and sits for his collar before going to the yard.We think it is a great investment and gives us peace of mind knowing he is contained within our yard as we do not have a fenced property.Prior to the wireless fence Dozer was attached to an upstairs lead and a yard running wire. Being a Blue Heeler,he chased anything that moved including cars and at that point we seriously thought the Wireless fence was the way to go. Thanks to your Staff, who made it all too easy and the online tutorials gave us different options. Many thanks from 2 happy customers...Ailsa and Don.”

The Dog Line 5 star review on 30th August 2018

Helpful Report

Posted 8 years ago

That's absolutely amazing news, Ailsa and Don. We are so glad to hear the great success of wireless dog fence you got from us to Dozer. Dozer really looks happy to be off lead and be able to run without you getting worried. Thanks for the lovely photo too. Keep in touch!

Posted 8 years ago

“Very happy with the outdoor bark house! Quick delivery to appease the complaining neighbours and ensure that my puppy Pedro was a little quieter during the day.”

The Dog Line 5 star review on 29th August 2018

Helpful Report

Posted 8 years ago

That's is so awesome to know that, Rebecca. And I am glad that handsome Pedro is settled now. Thanks for sharing this great review and this beautiful picture of Pedro and the bark control unit. Thanks again.

Posted 8 years ago

The Dog Line is rated 4.9 based on 1,394 reviews