The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,311 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“did not know what was the best option, so used the Chat. Jo gave me the best alternative for my problems. Very easy to deal with although I found the check out tricky. I could not select the split payment system.”

Helpful Report

Posted 9 years ago

Dear Merilyn, Glad to hear that Jo was able to find the best option for you. For the split payment option, it can only be done for Ezidebit form at the check out page for now. Keep in touch, cheers! Colin The Dog Line

Posted 8 years ago

“Thanks for the awesome service guys...You've been just amazing, barking is all under control! Cheers.”

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Posted 9 years ago

“Colin and the team were very helpful, they made sure I got the right collar for my little barker, Thank you! (neighbours are happy too)”

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Posted 9 years ago

“There was a mixup with my delivery address at the post office and Dog Line were very quick to fix it for me.”

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Posted 9 years ago

“Quick delivery”

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Posted 9 years ago

“Being able to rent try but”

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Posted 9 years ago

“The dog line were really helpful and responsive. I'm really happy with your product and thanks for the excellent customer service! Keep up the good work!”

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Posted 9 years ago

“Really prompt service! Very fast response and they've got pretty friendly staff in the office. If you're looking for some quality service call these guys.”

Helpful Report

Posted 9 years ago

Dear Sarah, Quick and quality service is we always aim to all our customers. Keep in touch. Thanks Colin The Dog Line

Posted 8 years ago

“The order arrived in a couple of days just before a Christmas, and included some free pigs ears!”

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Posted 9 years ago

“The product we ordered was delivered in a timely manner and we were very satisfied”

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Posted 9 years ago

“I love the user-friendly website, fast delivery. My dog fence was easy to use! Good Job. Thanks”

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Posted 9 years ago

“Thanks so much to the Dog Line team for the bark collar, it works. I will be purchasing with you again soon, this time with the remote controlled collar.”

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Posted 9 years ago

“Fantastic service, a customer for over 7 years! I recommend all doggie owners who have issues with their dog's behaviour to contact these guys.”

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Posted 9 years ago

“I loved the prompt service from the whole team. The training guide was easy to follow and we got fast and easy results. no more barking problems. Superb service!”

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Posted 9 years ago

“Over the top customer service! You guys really helped us a lot. we were very frustrated dog owners, the dog fence is amazing and hassle free. Thanks you!”

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Posted 9 years ago

“Very happy with purchase and customer support”

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Posted 9 years ago

“Quick delivery and the product seems to be working so far - thanks guys.”

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Posted 9 years ago

“Excellent customer service, very fast and efficient with great communication! Amazing product to help with my dog problem barking.”

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Posted 9 years ago

“Customer service is great! Collars are doing their job also.”

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Posted 9 years ago

“The Dog Line website has detailed descriptions of Petsafe products which helped me purchase the correct training collar for my dog. The Dog Line also attend Field Days with equipment including our local Balingup Small Farm Field Day.”

The Dog Line 5 star review on 22nd December 2016

Helpful Report

Posted 9 years ago

Hi Sue, Glad to hear that the product works well for your dog. Thank you for the picture of your beautiful dog. Keep in touch. Colin - The Dog Line

Posted 9 years ago

The Dog Line is rated 4.9 based on 1,311 reviews