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The ECU Pro Reviews

4.9 Rating 3,391 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,391 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
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SAM MILLS
Verified Buyer
“Communication was excellent. They were fast courteous, and got the job done.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Schuyler Tibbetts
Verified Buyer
“Fast, high quality fix and a quick return. Very satisfied with their service!”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Christopher Bennett
Verified Buyer
“Very impressed.... Why a repair shop can not provide the service that The ECO Pro can offer is beyond me. I was fortunate to know the service writer at my local Mini garage who helped me diagnose the issue the FRM and he told me the only option for his shop would be to order a new one at nearly $600. I sent the FRM to The ECU Pro on Monday afternoon and it was back on Saturday morning repaired for only $250. If only garages were able to use this service. Thank you The ECU Pro. I will be sharing my experience with others.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Tibor Kiraly
Verified Buyer
“always works , fast repair , fast shipping . will use it again .”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Kayla Malakowsky
Verified Buyer
“ECU pro is a great company! They have done a couple of orders for me and are always so fast. The price is fair and the process is very easy to navigate on their website! 10/10 recommend to anyone that needs this kind of work done.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Lincoln Morrill
Verified Buyer
“Quick turn around and repair fixed all my issues!”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Ruben Villatoro
Verified Buyer
“Work was great”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Dylan Whitsel
Verified Buyer
“They looked at my problem and provided a solution quickly.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Jonathan Lee
Verified Buyer
“Fast and easy service. Definitely recommended”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
MICHAEL SHORT
Verified Buyer
“I had an excellent experience. From the initial call of getting more information and an understanding of the process, to having the work completed and successfully shipped to my door step.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Salvador Marin
Verified Buyer
“Sent in the FRM of my Mini Cooper R56 because I jumped the battery and it made it so none of the interior lights, turning signals, windows wouldn’t work. They fixed it for a 1/3 of cost compared to other places, and they fixed and returned the FRM in a very short time. Very satisfied with their service, would definitely be a repeat customer. And will recommend to anyone needing this kind of service.”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Victor Monroy
Verified Buyer
“Fast and excellent service”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Giancarlo Pinero
Verified Buyer
“Ended a Mercedes Benz EIS for testing, the process took 3 weeks in my opinion it’s way too long for just a test otherwise they are honest found no issues and received it back”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Stephen Roy
Verified Buyer
“The folks at ECU PRO are super efficient on all ends of the business. From the web design to the customer service to the tech support.. All top notch. I wish I had availed myself of their services earlier. Steve”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Dennis Perkins
Verified Buyer
“Very professional will use again,thanks”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Timothy Titus
Verified Buyer
“The only problem I had with ECU Pro, is that they initiated communication via email that had instructions. Generally when someone initiates communication via email, that is their preferred method of communication. We had to resort to phone calls to complete our transaction. Once we were in voice mode, progress was very quick. They diagnosed the problem spot on, and knew exactly what it would take to fix our problem. We went back and forth a couple times, and I feel I understand the control system in the mini much better, and the ECU they sent worked like a charm.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Clemon Prevost
Verified Buyer
“Thank You ECU Pro!! Very professional, very fast as compared to other ECU repair shops. Shipping returns are fast. You can call and get a status of your order. ECU Pro keeps you in the loop while doing your repair.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Great communication and quick turnaround. Checked the ECU and found no issues. Returned quickly.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Michael Cunningham
Verified Buyer
“I had discovered water in the interior of my 2013 Volkswagen Touareg TDI. I quickly found the drains in the plenum chamber under the cowl were clogged and that water had been submerging the ECU. Mind you, and was not really running correctly from the get go, I was having contribution faults, and the codes and symptoms were pointing towards the injectors. I ended up cleaning the drain and and cleaning around the ECU and during which I had saw a water line about the area it connected to the harness. I removed the ECU and cleaned it and saw it had been previously opened. Well after I put everything back together, I got a crank no start condition. We pulled codes and did other diagnostics and were not surprised when all faults pointed to the ECU. Luckily I found these guys and they were able to take a look at it and they were able to provide me options that fit my budget. They didn't jump to replacing the ECU right off the bat, they cleaned the original, replaced s few circuits and sent it back. I tried it out and unfortunately it just got fried again, but luckily they were able to clone the original one while they had it the first time and they sent out a new ECU. I swapped them out and it started! I was so relieved because I KNOW the dealer was going to run my pockets with diagnostics, throw a bunch of unneeded parts at it and then eventually sell me a new ECU at a mark up too. I'm definitely glad I gave these guys a chance and they have earned my business for life. And as some one who works with wholesale cars and buys and sells a lot myself, I know I'll need them again at some point.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Robert Swift
Verified Buyer
“Hi wasn’t sure if my ECU was the problem but it was The ECO Pro company is the number one company out there it was my ECU my BMW runs like new it’s a 1999 model I restore these cars if I a problem with others I will definitely use you guys again for sure thank you for great service 👍”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
The ECU Pro is rated 4.9 based on 3,391 reviews
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