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The ECU Pro Reviews

4.9 Rating 3,073 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,073 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very quick service”
Helpful Report
(The ECU Pro) - Posted 2 weeks ago
Yeison Duran
Verified Buyer
“Good service”
Helpful Report
Posted 2 weeks ago
Deborah Karstedt
Verified Buyer
“Great service and good communication. Great return time. Don’t hesitate to use ECU, these guys rock!”
Helpful Report
Posted 2 weeks ago
Rafael Mendes
Verified Buyer
“Good service, objective comunication”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
David Mora
Verified Buyer
“Great communication and they will go out of their way to help you and find what the problem is and I highly recommend for your Ecu problems”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Keith Weaver
Verified Buyer
“I’m very happy with the work done and how fast I got it back.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Tim Arnold
Verified Buyer
“Definitely pleased with their service. They kept me well informed, and had fast service. I was happy with the cost of the service and I'm ordering a second ECU inspection & repair from them.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Mohamed Mahmoud
Verified Buyer
“I sent the DME, ZGW, and CAS from my 2014 BMW 528i to ECU Pro for service. Their customer service was outstanding. I initially forgot to include the ZGW, but they promptly emailed me and guided me through sending it in. They diagnosed and resolved the issue, even providing video evidence of the repair. Return shipping was fast, and once I reinstalled the components, everything worked perfectly. I will definitely contact them again for any future electronic issues with my car. Overall Very Pleased with the services”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Michael Drechsel
Verified Buyer
“Good value.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Jeff Ochs
Verified Buyer
“The ECU Pro’s cloned my FRM module and cut a new key for my 2010 BMW. Everything works as it should. They keep you informed every step of the process and had my new parts back to me promptly. Highly recommend.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Laisha Gonzalez
Verified Buyer
“I shipped my items to them, and after working on my ECU they gave quick updates with video proof. Very professional, I am happy with the results. Thank you guys! Highly recommend if needing any testing done.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Jesus Arevalo
Verified Buyer
“I was experiencing an no start on my cla so I sent in my ecu to these guys. Unfortunately my ecu was no good but thankfully they were able to clone a replacement ecu and got my Mercedes back on the road. I would highly recommended them the service was great and I couldn’t be happier :)”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Keisha Pina
Verified Buyer
“It was my first time working with The ECU Pro team and had a great experience. Good communication and the computer was great. I will definitely be working with them again.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Gary Baur
Verified Buyer
“Very fast turn around. Great communication before and, during, and after the order was place. Honest service and the Key worked perfectly!”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Chris Stevens
Verified Buyer
“Great and fast job back on the road . Thanks Ecu Pro”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Ethan Rowe
Verified Buyer
“I mean yea they tested the CAS Module to my car but the problem is intermittent and usually begins after a day of driving so it wasn’t a surprise when they sent it back saying it was good. Put it back in my car, drove it for a day. Busted again.”
Helpful Report
Posted 3 weeks ago
Suzanne Luker
Verified Buyer
“Prompt service, very knowledgable and professional. Glad we found you! We will use you again at James Automotive Center in Birmingham, AL.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Barry Pybas
Verified Buyer
“I recently had a problem with the data port not communicating with the ECU in my E92 BMW. After considerable diagnostic work, it was obvious that the ECU needed to be checked. I sent it to ECU Pro who processed my request quickly, properly diagnosed my issue, reprogrammed the unit, and had it back to me in less than 2 weeks including shipping. It is back in my car, working perfectly. Many thanks to a great group who care.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Fantastic and fast work from the folks at ECU Pro. I needed an FRM module repaired and they delivered!”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Dave Nuccetelli
Verified Buyer
“Excellant customer expierence Great video confirmation”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
The ECU Pro is rated 4.9 based on 3,073 reviews
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