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The ECU Pro Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 27th June 2025

The ECU Pro 5 star review on 24th April 2025

The ECU Pro 5 star review on 19th April 2025

The ECU Pro 5 star review on 12th April 2025

The ECU Pro 5 star review on 3rd April 2025

The ECU Pro 5 star review on 1st April 2025

The ECU Pro 5 star review on 1st April 2025

92

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to send modules back due to receiving the package damaged. Unfortunately was charged for the second delivery, which was no fault of my own. But ECU Pro confirmed the Modgule was OK and provided a new case for my electronics. At this time. The modules are OK but unfortunately took 3 1/2 weeks of time. I would suggest that the programming be saved so that if the package is ever damaged as mine, a replacement could be reprogrammed and sent out this would’ve eliminated extra packaging cost and lost time. I would, however Pro again, but caution that since the package is fragile that appropriate measures are taken to protect them.”

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(The ECU Pro) - Posted 1 month ago

“All repairs and new key functioned correctly. Thanks so much for the help.”

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(The ECU Pro) - Posted 1 month ago

“great customer service ,prompt repairs and communications about your ecm .i will use ecu pros as my go to.”

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(The ECU Pro) - Posted 1 month ago

“Thank you! For your professionalism you and your team was great to work with. The process was easy and to the point. I recommend your company to anyone having issues with their vehicle ECU. Thank you again ECU Pro…”

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(The ECU Pro) - Posted 1 month ago

“100% as advertised plug and play works great going to have a key fob program next”

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(The ECU Pro) - Posted 1 month ago

“ECU PRO is Awesome all around the board! You can't find a company that will diagnose for the price, refurbish or replace for their prices Especially with BMW!!! They did an Awesome job with helping me figure out a problem that I thought was an issue with my computer system,come to find out ECU was Right it wasn't my computer system! So that elevates a Major issue! Thank you guys you Rock!!!!”

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(The ECU Pro) - Posted 1 month ago

“Excellent, efficient service. Video of ECU working was really re-assuring”

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(The ECU Pro) - Posted 1 month ago

“Repaired and returned”

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(The ECU Pro) - Posted 1 month ago

“I am pleased with the work ECU PRO They were very professional and the communication was awesome I will Recomended them to everyone who needs a computer for their vehicle”

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(The ECU Pro) - Posted 1 month ago

“Excellent service. Fast turn around time. Very responsive to emails. My car starts again!”

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(The ECU Pro) - Posted 1 month ago

“My car had issues starting up after a hot summer day, figured it could be the CAS module so i had it shipped to these guys. I couldnt be happier my car starts right up everytime since i got it back.”

The ECU Pro 5 star review on 30th June 2025

Helpful Report

(The ECU Pro) - Posted 1 month ago

“Very prompt on service and returned item. Recommended 100%”

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(The ECU Pro) - Posted 1 month ago

“Fast turn around but problem with comfort access still exists I have to send parts back at my expense. And will have no vehicle for a while.”

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(The ECU Pro) - Posted 1 month ago

“Excellent service. Fast easy to do and they had it back in less than a week! Great company!!!!!!!”

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(The ECU Pro) - Posted 1 month ago

“Worked great. Plugged right in and all option now work. Great job. Highly recommend.”

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Posted 1 month ago

“Great experience. Followed instructions on how to remove and ship parts. Tested show problems with my CAS. They fixed the problem the shipped right back to me. Problem solved”

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(The ECU Pro) - Posted 1 month ago

“I read about different issues my Mercedes CLK 350 from the website offered by ECU PRO. The instructions for sending it in was easy and straightforward. I then removed my ecu and sent it to be tested and repaired if it was possible. I was contacted that they had received it, and the technician would test it soon. Once the test was complete I was emailed and informed my ecu was not a candidate for repair because of internal issues from a damaged component. I had instructed ECU PRO if it couldn’t be repaired to replace it when I placed my order. ECU PRO then sent me a email with a working replacement operating on a car. I then received an invoice and paid which was really simple as well. I received the replacement and installed it and the car has performed great so far. I was excited to know there is a 6 month warranty and believe that these technicians were a great choice and highly recommend them. The only issue I had, and I reached out to them about the box FEDEX delivered because it was pretty beat up. Not their fault but I wanted them to know. Thanks again to ECU PRO for great service! It’s rare these days!”

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(The ECU Pro) - Posted 1 month ago

“THANK YOU FOR HELPING ME, my Cooper is my partner and when he got sick many rushed to help me but with prices that ranged from 4,000 usd to selling it as scrap. My Countryman is from 2012 but it has NEVER been damaged, this is the first time. It was the CAS that was damaged and disassembling the entire dashboard. Well, it was all a challenge... but ECU-PRO gave me hope of fixing it... I took a risk without knowing... but I think it was the right thing to do, and after all, everything turned out wonderfully, my Cooper is fine, it drives like it was never with a problem... like new. Thank you ECU-PRO. My friends knows about you...”

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(The ECU Pro) - Posted 1 month ago

“I have dealt with other companies who claim to be experts but the results speak for themselves, particularly regarding communication and customer satisfaction. These people are the best”

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(The ECU Pro) - Posted 1 month ago

“Problem still on computer. Exactly the same. Still in German. Paid for repair. Not fixed feel I should only pay for testing. Not satisfied.”

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Posted 1 month ago

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The ECU Pro is rated 4.9 based on 3,240 reviews