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The ECU Pro Reviews

4.9 Rating 3,081 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 3,081 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Online form was easy to navigate. Received email stating they received paccar pci. Received another that they were working on it. Another email stating pci has been repaired. Very quick turn around. Received delivery of pci. Matched serial numbers to the photo I had taken before shipping it. Mistakes happen and didn’t want to install someone else’s pci. Packing also contained a shipping label just incase pci has to be sent back at a later date (under their one year warranty) and will receive another three months extra for this review. Just all around great. Will definitely use them again. Price was very fair for what they had to do.
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(The ECU Pro) - Posted 1 month ago
Thanks, Guys! You saved me a bundle compared to the dealership and a new CAS! I plugged everything in and all the symptoms were gone. My bride is very happy now that her MIni is back in order. You folks are great!
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(The ECU Pro) - Posted 1 month ago
I have used them twice already and returned because they are fast and efficient. The prices are clear and upfront with no hidden fees. They answered all my questions and even sent a video showing the problem was corrected. I would recommend them!
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(The ECU Pro) - Posted 1 month ago
They fixed my frm module for my bmw fast and sent it back in a day like they said had my doubts but they did the job
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(The ECU Pro) - Posted 1 month ago
Fast, courteous and honest work. Will be referring this company to other people. I’m very pleased with my services I received. Thank you ECU Pro.
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(The ECU Pro) - Posted 1 month ago
Excellent fast service at a reasonable price.
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(The ECU Pro) - Posted 1 month ago
I am pleased that ECU PRO only charged me $159.00 but my problem is still the same and I now know it is not my ecu.
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Posted 1 month ago
Excellent work from these guys. Excellent and honest communication. I sent my FRM for my 2013 mini to them for full replacement and they reached out inform me they were able to repair it and refunded the different. Actually surprised the hell outta me in this world these days. Thanks for everything guys!
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Posted 1 month ago
Really good customer service!!!
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(The ECU Pro) - Posted 1 month ago
I was ecstatic that the ECU pros were able to repair my ECU part versus replacing it. My biggest complaint would honestly be the shipping. My order was shipped out on two day shipping, but was sent out on a Friday and FedEx apparently does not honor weekends so because the part was shipped out on Friday, I didn’t receive it until Monday. But outside of that, the service was good and if I need any future assistance in ECU repair, I would definitely recommend and return to using the ECU pros. They are knowledgeable, and thorough. They sent me a video showing the defective part as well as the repair process. Highly recommended.
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(The ECU Pro) - Posted 1 month ago
Super easy! Just remove the module and send it in. Quick turnaround!!
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(The ECU Pro) - Posted 1 month ago
communication and service was very good
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(The ECU Pro) - Posted 1 month ago
My mini is up and running and running great may I add. Thank you guys so much
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Posted 1 month ago
Honest business. Diagnosed DME as good.
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Posted 1 month ago
Very good service, fast and reliable customer service, thank you so much for your service
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(The ECU Pro) - Posted 1 month ago
Very good service and excellent customer service and Very honest! I will use ECU Pro in future!
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(The ECU Pro) - Posted 1 month ago
The team did a great job. I did not expect a video of the FWM in a test car with all the testing working. This helped immensely for me to track down the gremlins in the system. Turn around time was also great so had minor down time. Will most definitely use these guys again.
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Posted 1 month ago
excellent communication with the team; was shipped immediately to the Philippines
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(The ECU Pro) - Posted 1 month ago
they fixed my frm perfectly turn around was quick and they sent video confirming they fixed it along with my old frm back.
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(The ECU Pro) - Posted 1 month ago
Great service, sent my Mini Cooper CAS in for repair. Was returned within 2 weeks and now works great. No more errors or lights on. Thank you for the repair.
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(The ECU Pro) - Posted 1 month ago
The ECU Pro is rated 4.9 based on 3,081 reviews