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The ECU Pro Reviews

4.9 Rating 3,762 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 3,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 14th December 2025

The ECU Pro 5 star review on 24th October 2025

The ECU Pro 5 star review on 10th October 2025

The ECU Pro 5 star review on 4th September 2025

Georges Prophete

The ECU Pro 5 star review on 17th August 2025

The ECU Pro 5 star review on 27th June 2025

The ECU Pro 5 star review on 24th April 2025

97

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and accurate service. Instructions/video for removal of parts for helpful. Truly, plug and play! Wish I had found ECU Pro months ago!”

Helpful Report

(The ECU Pro) - Posted 2 months ago

“BMW sent me a warranty extension for the FRM module in my 2010 E92 for up to 15 years. Since I had some ECU faults, I took the car to the dealer. They confirmed that the FRM should be replaced, but that my car had passed the 15 year mark by 8 months (nice of them to notify me 8 months late!), so therefore they would not replce it under the warranty, and I would have to pay $1800 to have it replaced. I did some online searching and found The ECU Pro. Unfortunately, they weren't able to repair my FRM for $250, so I had to pay $499 for them to clone my data onto another rebuilt FRM. But When I installed it, I had no more ECU faults, and $499 was better than $1800! Communication was great. They let me know when they received it, and then what the result was, and when they sent it back. The turnaround was very fast. I had my replacement FRM (and they also returned my faulty one) less than a week after I mailed it in.”

Helpful Report

(The ECU Pro) - Posted 2 months ago

“The ECU Pro quickly validated and addressed my concern for the advertised price. My 2013 VW Golf R had a check engine light that would not go away for secondary o2 sensor (p0140) even after replacing the sensor and fixing exhaust leaks. Scan tool showed ground fluctuating for seoncary o2 sensor, which lead to thinking possibly an issue with the ECU. Purchased diagnosis, removed ECU from the car and shipped to The ECU Pro. They received it on a Friday, diagnosed it on Monday, told me the cost and sent me an invoice, ECU was repaired and shipped to me on Tuesday and back in the car on Wednesday. So far, so good, was able to get the car inspected and registered. Thanks!”

Helpful Report

(The ECU Pro) - Posted 2 months ago

“Reasonably quick turnaround, I had my results a week after I sent it in. Turned out my problem was not the ECU. Returned to me promptly and well packaged.”

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Posted 2 months ago

“I would like to just say thanks got my parts back installed them car fired right up”

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(The ECU Pro) - Posted 2 months ago

“They did what they said they would, would use them agsin.”

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(The ECU Pro) - Posted 2 months ago

“Great costumer service”

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Posted 2 months ago

“They have been great, have used ECU Pro twice now. Simple and easy to use and great service.”

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(The ECU Pro) - Posted 2 months ago

“Everything went quickly and smooth. Appreciate the quick turnaround. I only wish the process was a bit more warm. However what can one truly expect with a mail in service. Overall pleased and would use their service again.”

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(The ECU Pro) - Posted 2 months ago

“Great response time & extremely helpful”

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(The ECU Pro) - Posted 2 months ago

“Great company they are reasonable and upfront”

The ECU Pro 5 star review on 6th November 2025

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(The ECU Pro) - Posted 2 months ago

“Whoever the female is that answers the phone is so rude and has an attitude for no reason at all. I called for the first time as a new customer to ask if they worked on my car and was so extra about it then once I sent it in and wanted a update was rude for no reason at all”

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Posted 2 months ago

“I was a little nervous sending my ecu in to an online company, but they were exactly as the name say PRO’s!!! They tested my ecu and found no problems and I had it back and in the car 2 days after being tested. They very easily could have told me my ecu was bad and that I needed to buy another through them but they are very honest, thorough, and fast!”

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(The ECU Pro) - Posted 2 months ago

“The Ecu pros were an amazing company to work with. They explained the process and did everything that was expected including the accurate repair and making a second key fob. Highly recommend this co”

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(The ECU Pro) - Posted 2 months ago

“Man Iam extremely pleased with the service. Truly the ECU PROS!! Had my ECU/DME REPLACED AND MY BMW 2015 328i is running like a champ!! Appreciate the support and customer service was very helpful professional and insightful. Thanks.”

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(The ECU Pro) - Posted 2 months ago

“Awesome to work with and got everything back to us quickly. Highly recommend if you can't figure out your issue and suspect it to be the ECU/DME.”

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(The ECU Pro) - Posted 2 months ago

“Alwasy the best service!”

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(The ECU Pro) - Posted 2 months ago

“Only did a brief test for basic functionality of ECU. Missed the actual problems that were confirmed by a different ECU service. Still charged for it with no recourse. Avoid this company.”

Helpful Report

(The ECU Pro) - Posted 2 months ago

“Fast Service! Plug and play as advertised.”

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(The ECU Pro) - Posted 2 months ago

“Worked as Should after repair”

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(The ECU Pro) - Posted 2 months ago

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The ECU Pro is rated 4.9 based on 3,762 reviews