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The ECU Pro Reviews

4.9 Rating 3,392 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 3,392 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
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Joshua Ehrlich
Verified Buyer
“Pretty quick process, mail it, they test it, show proof of the new one working and then shipped off. Couldn't of went smoother”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“FAST, EFFICENT, AND COMPLETELY HONEST, there was a mix up with Fed Ex and they handled that return shipping at no additional cost. Friendly and did exactly what they said, plus the FedEx return shipping was handled = ABOVE AND BEYOND”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Josh Aker
Verified Buyer
“Had an issue with a MINI countryman FRM. The computer was repaired quickly & works just as it’s supposed to. They also gave detailed instructions to minimize risk on installation. Will be returning in the future.”
Helpful Report
Posted 1 month ago
Russell Bosley
Verified Buyer
“Great customer service and professional work”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“Very easy to deal with. Got my vehicle back on the road. Thank you for your help.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Cal Van Oss
Verified Buyer
“The DME testing took longer than expected and the communication of where we were in the process was not entirely clear. The product is great and the price is better than a new module from BMW plus needing programming.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Miguel Pineda
Verified Buyer
“Best service I experience in a long time . applauding at such a personal feedback and flexible outcome.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Kurt Steinecke
Verified Buyer
“Did what they said they do in time frame they given.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Dennis Doyle
Verified Buyer
“I found ECU Pro online. Researched them and they had excellent reviews. From the initial contact to getting my rebuilt ECU delivered was seamless. They lead you through the process, explain the different options and follow through with whatever you decide to do. I emailed questions to them and they responded quickly with clear answers to the questions. While I hope I never have to use them again, if I have another issue, I will only do business with them and recommended them to anyone needing thier services. They do business the way it's meant to be done. Thanks for all your help.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Blake Pieper
Verified Buyer
“Quick turnaround and my semi truck is up and running👍👍👍👍”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Foreign Affairs Automotive Richard Belfry
Verified Buyer
“Although our ECU wasn't repairable, they provided us with a replacement ECU that was plug and play. Fast shipping on return and got the customer on their way!”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Riddle
Verified Buyer
“Friendly service good turn around time.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Bruce Reizen
Verified Buyer
“Dave was terrific and handled me with care . Also the team got to work on my ecu and cas right away and I was expecting a large fee.. but the said there’s nothing wrong with them and I owed 0. . Wonderful feeling and experience. Bruce NJ”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Darrell Yoshioks
Verified Buyer
“Service was great and fast being in Hawaii I got my unit back in less than 2 weeks I installed it and car runs great thank you for the great job.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“The ECU Pro did a good job with my ECU questions, and they were patient and professional throughout the process. I would love to give all 5 stars, but the only reason that I don't is because they don't yet have a BMW E46 platform to do their testing on (like my car).”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Bernie Van Den Berg
Verified Buyer
“Second time CAS/ECU fix for BMW 328i "first" fix problems unfortunately came back just after warrenty expired. Send everything to the shop, quick response and good communication throughout. Installed again, and car is running without problem. Would recommend.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“Very quick turn around time. They kept me updated with the entire process and answered any questions I had.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Paul Blandford
Verified Buyer
“Great communication and turnaround time!”
Helpful Report
Posted 1 month ago
Josue Sandell
Verified Buyer
“Excellent services quick turnaround”
Helpful Report
Posted 1 month ago
Edward Luna
Verified Buyer
“Quick and thorough analysis of the problem and great customer service”
Helpful Report
(The ECU Pro) - Posted 2 months ago
The ECU Pro is rated 4.9 based on 3,392 reviews
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