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The ECU Pro Reviews

4.9 Rating 2,904 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 2,904 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
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Ricardo Villa
Verified Buyer
“Great costumer service. I received a call after placing an order to repair frm. They answered all my questions and follow up with my order. I received the frm back right back with a refund since the problem was less than the repair I requested. The part is back in my car working great.”
Helpful Report
Posted 1 month ago
Justin Blust
Verified Buyer
“Had codes for CPC hardware failure in my 2019 Freightliner Cascadia. Shipped my unit to the ECU pro folks and was notified when they recieved it. They communicated with me that it did need a repair. The time frame was only about 2 days and it was repaired and overnighted back to me the following day. Sent me a video of the cpc repair running in a test truck they have on site also. Super happy with my experience and would definitely use them again and recommend to others who had similar problems like myself.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Emad Farid
Verified Buyer
“Very helpful”
Helpful Report
Posted 1 month ago
David Perez-Rodriguez
Verified Buyer
“Good repair and fast shipping equipment.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Tyrina Wilkins
Verified Buyer
“It’s still not reading”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“Your guys communication needs work immediately”
Helpful Report
Posted 1 month ago
Doug Roundy
Verified Buyer
“Good communication and fast responce with fixing module i would recommend your service”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Jeff Ferguson
Verified Buyer
“Everything was exactly as advertised and has been working great.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Antonio Pendleton
Verified Buyer
“Very good people to deal with and understanding through personal situations. I would recommend anyone to ECU pro these guys are the best.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Angie Gill
Verified Buyer
“This was the easiest process. You guys are amazing. Plug and play Thats what it's about ! No issues getting it pluged in and back together in 20 minutes. Everything works on my car now. Driving with no blinkers or working windows was scary. Yes I would use you again and have told others about you also. You guys rock Thank you again Angie Gill Jax Fl”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Jesse Robinson
Verified Buyer
“Service was beyond expectations definitely will recommend the ecu pro”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Jay Corey
Verified Buyer
“Very prompt, professional, polite, and truthful at every aspect from my dealings with them. Will do business again for sure if need be!”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Joy Williams
Verified Buyer
“Very fast and speedy service and delivery”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Keith Levy
Verified Buyer
“We are a repair facility that services Mercedes, Audi, Porsche, and VW. We havr sent ECU pros many Mercedes EIS and have always been treated great. They are fast, effective, and honest with their service and I would highly recommend them to anyone I know.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Leon Forte
Verified Buyer
“Hello I used ECU Pro for 1 st time, I assume and thought I had ECU issues or maybe Replace, after further Testing my ECU was found to be Functional Working, Nxt exam was my EIS exam & Key Fob , which found my Key Fob needed to be Re-Keyed to be in Sync with EIS, Thks to ECU Pro With accurate Diagnosis of this Situation. Lion from Florida”
Helpful Report
Posted 1 month ago
Nathan Thill
Verified Buyer
“ECU PRO is the best.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Joy Williams
Verified Buyer
“Speed of service was amazing and when I had several questions I called them and they had all the answers and were very helpful!”
Helpful Report
Posted 1 month ago
Ethan Williamson
Verified Buyer
“I had 2 different places local to meet quote replacing my FRM in my 2011 328i. I was told the original one was fried and could not be used again. One quote was north of 1200 dollars, & the other was over 2000. I send the original to The ECU Pro and they returned it to me quickly. Installed it back in my car and haven’t had a problem sense. I will be a lifelong customer!! They saved me thousands”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Robert Sherwood
Verified Buyer
“Wanted to wait a bit before I gave a full review. Cpc repair turnaround was extremely fast( I did choose express repair). Cpc was re installed after repair and truck has been running perfect! No more supdden shut downs or flashing dash lights and the no start issue is gone as well. Truck is a 2018 cascadia and has been running daily since repaired cpc, THANK YOU!”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Winston Grey
Verified Buyer
“I have a 2001 BMW 740I that would start and sometimes it wouldn’t. I had the original ECU and another one that was put in the car in 2021 by the BMW dealer to fix an Engine Fail Program issue. The problem reappeared this year so I sent both ECUs to ECU Pro. I was pleased with the way they approached the issue of the Ecu units I sent to get tested. They were able to find which one was working, I was emailed a video that showed the test and results. When I received the unit back I installed it back on the car and it has been 300 miles and the car has been running great in fact I noticed the consumption of fuel is better. I would definitely used their services again, not only did I save a lot of money and heartache. The car runs perfectly and the staff at ECU Pro is attentive, on schedule and professional”
Helpful Report
Posted 1 month ago
The ECU Pro is rated 4.9 based on 2,904 reviews
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