The Furniture Warehouse Reviews

"Bonito lugar buena atencion pero mala calidad"

"The Furniture Warehouse is a\ndecent store and prices as I have purchased items there for a few years now BUT I will Not purchase any thing else. \nWhen things go wrong this company does not stand behind their product. They will not offer any customer service as its their company policy. All they could do is offer me a $50 in store credit which is useless to me. \nSpend a little more and purchase furniture from good people that stand behind their product."

"The Furniture Warehouse is a\ndecent store and prices as I have purchased items there for a few years now BUT I will Not purchase any thing else. \nWhen things go wrong this company does not stand behind their product. They will not offer any customer service as its their company policy. All they could do is offer me a $50 in store credit which is useless to me. \nSpend a little more and purchase furniture from good people that stand behind their product."

"The product colitis not as advertised in their media, nor the color of the showroom item. Of course there No policy to help the customer resolve the issue but by giving a store credit and a 15% restocking fee. Let alone the cost of delivery. How about taking it back free, fixing your advertising, changing your floor model, or correcting your paint or your product. The white table is yellow cream"

"The product colitis not as advertised in their media, nor the color of the showroom item. Of course there No policy to help the customer resolve the issue but by giving a store credit and a 15% restocking fee. Let alone the cost of delivery. How about taking it back free, fixing your advertising, changing your floor model, or correcting your paint or your product. The white table is yellow cream"

"Mattress bought besides two complete bed room sets and dinning room . Had service come state it\u2019s defective our mattress was told by warranty department that they are Will to give us $125 for our mattress because the manufacturers are no longer working with the furniture warehouse and the owner wants to only give us a pro rated amount of credit of $125 for a defect to mattress warranty is 10 years we have 7 years in and it was used possible two years as we are snow birds the women who handles the warranty department is u professional and we have filed with the BBB and will continue to follow threw and file a court action . My personal issue is if you are selling some else\u2019s product you should stand by warranty and there products and make the customer happy to want to return plus there friends and family . We are advising everyone the store policy is no money returned . we are just asking for a full credit to be applied to be able to purchase a new mattress and pay the difference for a new replacement . The women in warranty told us that we are beating a dead horse and hung up on me rude and unprofessional. Rose Hughes we asked for tge company that manufactured the mattress to give us a letter saying they are pro rating as part of there policy if you purchased there product she then changed her story and said it came from owner only she had lied three separate times in which I called her out on . Not a reputable company they also have more then 50 complaints against them"

"Mattress bought besides two complete bed room sets and dinning room . Had service come state it\u2019s defective our mattress was told by warranty department that they are Will to give us $125 for our mattress because the manufacturers are no longer working with the furniture warehouse and the owner wants to only give us a pro rated amount of credit of $125 for a defect to mattress warranty is 10 years we have 7 years in and it was used possible two years as we are snow birds the women who handles the warranty department is u professional and we have filed with the BBB and will continue to follow threw and file a court action . My personal issue is if you are selling some else\u2019s product you should stand by warranty and there products and make the customer happy to want to return plus there friends and family . We are advising everyone the store policy is no money returned . we are just asking for a full credit to be applied to be able to purchase a new mattress and pay the difference for a new replacement . The women in warranty told us that we are beating a dead horse and hung up on me rude and unprofessional. Rose Hughes we asked for tge company that manufactured the mattress to give us a letter saying they are pro rating as part of there policy if you purchased there product she then changed her story and said it came from owner only she had lied three separate times in which I called her out on . Not a reputable company they also have more then 50 complaints against them"