The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely beautiful gifts & items. Friendly, professional, responsive, affordable & cheap delivery. Great availability & free booklet with order. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for such a lovely review..you have summed up everything we hope to achieve! We hope you will shop with us again soon. Thanks Graham.

Posted 5 years ago

“So pleased with the service and the goods I have ordered more!!”

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Posted 5 years ago

Thanks for the review Cecily, as a small business we really appreciate it. We hope you will be just as pleased with your second order (we are sure you will) and will be back again to place some more in the near future! Thanks, Graham.

Posted 5 years ago

“Great quality products and prompt delivery”

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Posted 5 years ago

Thanks very much for leaving us a review, as a small business it means a lot. All orders are dispatched same or next day so they will reach you as soon as possible. We hope you will shop with us again in the near future. Thanks Graham.

Posted 5 years ago

“Excellent prompt service”

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Posted 5 years ago

Thanks for the review Steven. It pretty much sums up what we aim for! We hope you will shop with us again in the near future. Thanks Graham.

Posted 5 years ago

“I was having trouble sourcing Lily of the Valley products and a friend suggested your company. Very easy website and extraordinary speedy delivery considering I live on the Channel Islands, with no excessive postal charges . ACE !!”

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Posted 5 years ago

Thanks for the very kind review. We always have a good stock of Yardley Lily of the Valley so you know where to come when you need some more! Our £1.99 postage rate really is great value, you can't go shopping and pay to park for that price! Please feel free to recommend us to your friends/family on the Channel Islands too! Thanks Graham.

Posted 5 years ago

“A great site for unique gifts - we bought a jigsaw of the welsh county our grandpa grew up in which we hope he’ll like. Can’t speak of the product as it’s a gift but order, delivery and tracking all great and appreciate the array of gifts available.”

Helpful Report

Posted 5 years ago

Thanks for the lovely review and we really hope that your Grandpa enjoys his jigsaw and that it brings back some lovely childhood memories for him. Be sure to visit us again if you are looking for gift ideas, our personalised gift ranges are very popular too! Thanks Graham.

Posted 5 years ago

“Lovely packaging ,smells lovely Quick service”

Helpful Report

Posted 5 years ago

Thanks for the lovely review Rosemary, glad that you are enjoying your drawer liners. We sell a lot of them and they do smell really nice. Hope you will be back to order with us again in the near future. Thanks, Graham.

Posted 5 years ago

“Helpful . The website easy to use. The goods lovely and well packed”

Helpful Report

Posted 5 years ago

Thanks for the great review Mary, as a small business we really do appreciate it. Glad to hear that you was happy with both the goods and our service. Please come back to shop with us again very soon. Thanks, Graham.

Posted 5 years ago

“This is the second time I have ordered from Garden Fragrance and I am not disappointed. Lovely puzzles at sale price. Delivery was as promised. Will not hesitate to order again.”

Helpful Report

Posted 5 years ago

Thanks for the great review Pauline. We certainly do have a great range of puzzles and we update them every 6-8 weeks so be sure to come back to us when you need some more! We will look forward to your next order. Thanks Graham.

Posted 5 years ago

“This is the first time I had ordered from the Garden Fragrance Company very impressed with the service arrive before date given. would defiantly use again.”

Helpful Report

Posted 5 years ago

Thanks for the great review Lynda, as a small business we really do appreciate it. We aim to dispatch goods same or next day so the customer will receive them as quickly as possible. We will look forward to your next order..be sure to check out our Sale section which we update regularly too! Thanks Graham

Posted 5 years ago

“Excellent product and very quick delivery. Many thanks”

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Posted 5 years ago

Thanks for the 5 star review Andy, as a small business we really do appreciate it. Thanks Graham.

Posted 5 years ago

“Thank you for identifying the reason my delivery had not arrived. Royal mail failed to leave me a card advising that my item had arrived. When I completed my previous review I gave a rating of 'poor' which I now wish to change to 'very good' and thank the company for pursuing my initial complaint. The handkerchiefs are just what I wanted as part of a gift to a friend. They are of a good quality and nicely presented.”

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Posted 5 years ago

“Best place for O'Keeffes hand/foot cream. Wide variety of soaps, creams etc to choose from. Always look in here for something different from what is normally stocked in High Street.”

Helpful Report

Posted 5 years ago

Thanks for the kind review Pamela, as a small business we really appreciate it. We offer a lot of luxury fragrance brands that are difficult to find on the High Street as we find our customers like to try something new or a bit different. We also have a great Sale section which we update every 6-8 weeks where you can pick up a bargain! Thanks Graham.

Posted 5 years ago

“I love your lavender drawer liners; they smell absolutely lovely and last quite a long time and help to keep moths away. I have hung one Sleep Easy lavender and chamomile sachet in my bedroom and one in the hall and the rooms are filled with their lovely smell. It was easy to order on line and you delivered very quickly. I wish I could afford more!!”

Helpful Report

Posted 5 years ago

Thanks for the lovely review Margaret, great to here that you was pleased with your order and our service. We sell lots of drawer liners so you are not the only one who loves them! Check out our Sale section which we update every 6-8 weeks, you can often pick up a real bargain there! Thanks Graham.

Posted 5 years ago

“This is my first time using The Garden Fragrance Company and will not hesitate to use them again. I am very pleased with my purchase.”

Helpful Report

Posted 5 years ago

Hi Edith, Thanks very much for your kind review. As a small business it really means a lot to us. Glad you was pleased with your order and it's great to hear that you will be back to shop with us again soon! Thanks Graham.

Posted 5 years ago

“My order arrived really quickly, very good service, and product well priced. I recommend the Garden Fragrance Company, and will be using them again.”

Helpful Report

Posted 5 years ago

Thank you so much for the kind review. We are glad that you was happy with all aspects of your order with us. As a small business we really appreciate it. We will look forward to your next order. Thanks Graham

Posted 5 years ago

“order arrived on time. excellent.”

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Posted 5 years ago

Thanks for the 5 star review Trevor. As a small business we really do appreciate it. We hope you will order from us again in the near future. Thanks Graham.

Posted 5 years ago

“The ordering process was very easy followed by immediate confirmation and delivery was very quick. Highly recommended”

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Posted 5 years ago

Thanks for the 5 star review Mr Hodgson, glad you found our ordering process easy and hassle free. We do aim to dispatch orders same or next day so you receive them as soon as possible. We hope you will shop with us again in the near future. Thanks Graham.

Posted 5 years ago

“Great product,service and delivery.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review. As a small company it really means a lot to us. We hope you enjoy your products and will be back to shop with us again in the near future. Thanks Graham

Posted 5 years ago

“Happy with service - thank you.”

Helpful Report

Posted 5 years ago

Thanks for the five star review Karen. Glad that you was happy with our service, as a small company we do aim to provide the best customer service we possibly can. Hope you will be back to shop with us again very soon. Thanks Graham.

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews