The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never experienced the differculty I EXPERIENCED WHEN RETURNING A DEFECTIVE ISLAND STOOL!We literally had to jump through hoops and it took us 2-3 days to finally get credit back to our account. This procedure needs to be re-evaluated or it will cause you to loose customers.”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, and thank you for your feedback, Harrel. We are so sorry to hear about the difficulty you experienced when returning your defective island stool. We deeply value our customers, and we're sorry we failed to offer you the satisfying experience you deserved. Our managers looked into this for you, and are taking steps to make this process easier. We hope everything was resolved to your satisfaction, and we hope you'll consider giving us a second chance in the future, we'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 8 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews