The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sale person was great with all services.”

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Posted 5 months ago

“Love my new couch!”

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Posted 5 months ago

“I am very pleased with the purchase I made, the salesperson Tina Lane was very pleasant and knowledgeable, she was able to answer every question and concern. I am a very satisfied customer”

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Posted 6 months ago

Thank you for shopping with us, and thank you so much for the 5 star rating, James! We are so glad to hear that you are a very satisfied customer, and that Tina Lane was able to help you out with all your questions and concerns. We appreciate your kind words and are delighted that you had a wonderful shopping experience with us! We'd love to help you again. Please stop by and see us again soon!

Posted 5 months ago

“Very good sales person, good prices and good delivery. Good experience.”

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Posted 6 months ago

Thank you so much for shopping with us, David, and thank you for your review. We are so happy to hear that you had a good experience with our sales person, prices, and delivery. Your 5 star rating is greatly appreciated! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 5 months ago

“Our sale an cliff was great to deal with. Very relaxed and listened to what we were looking for . The delivery staff was friendly and courteous.”

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Posted 6 months ago

Thank you for your great review, Pat! And thank you so much for shopping with us. We really appreciate your 5-star rating. We are are so glad to hear that Cliff was great to deal with, and that the delivery staff was friendly and courteous. We really appreciate you, and we hope you are enjoying your purchase! We'd love to help you again. Please stop in and visit again soon!

Posted 5 months ago

“I had a great experience on my last purchase! Donna was so patient to help me figure out what worked best for me! The delivery team was fantastic! They were careful handling the furniture & great on set up! I had an awesome experience & will be back! Thank You!”

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Posted 6 months ago

Thank you for shopping with us, Tim, and thank you for your review! We really appreciate hearing that you had a great experience with your last purchase. We are so glad that Donna was patient with you and helped you figure out what worked best for you, and we're also thrilled to hear that the delivery team was fantastic and took great care of your furniture. We hope you are greatly enjoying your purchase, and we're looking forward to your next visit! Please stop by and see us again soon.

Posted 5 months ago

“My salesman was great. No pressure sale just hangs out with you and talks to make you feel comfortable. He answered any question I had and checked inventory as we looked.”

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Posted 6 months ago

Thank you for shopping with us, Karla, and thank you so much for your five star rating! We're thrilled to hear that your experience with our salesman was great, and that you had no sales pressure from him. We're also very happy to hear that he hung out with you, made you feel comfortable, and answered any questions you had as you browsed the store! This is exactly the kind of low pressure experience we want each and every customer to have. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again!

Posted 5 months ago

“I love The Great American Home Store and Amber is my girl! 😍 She takes great care of me and has patience to show her customers respect and her devoted time! She is always very knowledgeable of the inventory, the quality of 1 item vs another and will assist you in deciding which credit option is best for YOU! It's ppl like her that makes shopping at Great American top notch!”

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Posted 6 months ago

Thank you so much, Rochelle, for your 5-star rating and for shopping with us! We're thrilled to hear how Amber takes good care of you, shows her customers respect, and devotes her time to them. We're also very happy to hear how she is always knowledgeable about inventory, quality of one item compared to another, and credit options. We hope you are greatly enjoying the purchase you made with Amber, and we'd love to help you again! Please stop by and visit with us again soon!

Posted 5 months ago

“The repair of my Headboard and Footboard was professionally done. The young man that came out to make the repairs did an EXCELLENT job. I cannot tell that there were any scratches or marks. I'm very pleased.”

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Posted 6 months ago

Thank you so much, Mary, for shopping with us and for your 5 star rating! We're very pleased to hear that the repair of your headboard and footboard was professionally done, and that the young man who performed the repairs did an excellent job with no scratches or marks. We appreciate your kind words! We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again!

Posted 5 months ago

“Courteous staff. Considerate of customers needs and knowledge of the merchandise.”

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Posted 6 months ago

Thank you so much for shopping with us, Ernestine, and thank you for your 5 star rating! We are so pleased to hear that you appreciate our courteous staff, their consideration of customer needs, and their knowledge of the merchandise. We are delighted to know that you are satisfied with your experience from us, and we hope you are enjoying your purchase. We'd love to help you again. Please stop by and visit with us again soon!

Posted 5 months ago

“Ms Eliza is amazing. I’ll certainly come back for her”

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Posted 6 months ago

Thank you for your great 5-star review, Portia! And thank you so much for shopping with us. We always strive to provide great customer service, and we're thrilled that Ms. Eliza made your experience so enjoyable. We really appreciate hearing about your great experience and look forward to seeing you again soon!

Posted 5 months ago

“Everyone had a smile and the young man that help me and my husband was great he explained everything and answered our questions he was geart”

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Posted 6 months ago

Thank you so much for shopping with us, Wanda, and thank you for your wonderful 5-star rating of The Great American Home Store! It was great to hear that everyone had a smile, and that the young man who helped you and your husband was so helpful and accommodating. We are thrilled to hear that you had such a great experience! We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again!

Posted 5 months ago

“The employee was very helpful and had a great experience.”

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Posted 6 months ago

Thank you for shopping with us, Lisbeth! And thank you for your review. We're so glad you had a great experience and that our employee was so helpful. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 5 months ago

“Joe was an amazing sales person. Kind, helpful, friendly, patient, and knowledgeable.”

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Posted 6 months ago

Thank you so much for shopping with us, Angela, and thank you for your 5 star rating! We are delighted to hear that the service you received from Joe was amazing, and that he is kind, helpful, friendly, patient, and knowledgeable - and we appreciate you taking the time to share your positive experience with us! we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again!

Posted 5 months ago

“1. The original mattress purchase was not what was desired. We returned to our salesperson for an adjustment that worked out much better. 2. The delivery people did a great job on the installation. 3. The return visit people did a fine job also.”

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Posted 6 months ago

Thank you for shopping with us, Stephen, and thank you for your amazing 5-star rating! We appreciate it. We're sorry that the original mattress purchase wasn't quite what you desired - but we're happy to hear that when that you returned to us for an adjustment that you felt our delivery and return visit people did a great and fine job respectively - we'll let them know! We hope you are sleeping wonderfully on your new mattress, and we'd love to help you again. Please stop by and visit with us again!

Posted 5 months ago

“Great prices, value, and service.”

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Posted 6 months ago

Thank you for shopping with us, Kimberly, and thank you for your review! We are glad you appreciate our great prices, value, and service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 5 months ago

“Purchase, delivery and setup was easy and went smoothly.”

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Posted 6 months ago

Thank you so much for shopping with us, and for taking the time to give us a review. We're glad to hear that your purchase, delivery, and setup went smoothly. We really appreciate your positive review! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and see us again soon.

Posted 5 months ago

“Great customer service!”

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Posted 6 months ago

Thank you so much, Shirley, for shopping with us and for your 5 star rating! We strive to deliver great customer service, and we're thrilled that it's been a positive experience. We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 6 months ago

“Awesome, Mrs. Spinoza was very knowledgeable and helpful..”

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Posted 6 months ago

Thank you for shopping with us, Robert, and thank you for the 5-star rating! We really appreciate it. We're delighted to hear Mrs. Spinoza was awesome and very knowledgeable and helpful. We are so glad that you had a great experience! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 6 months ago

“Enjoyed the variety of funiture you had on the floor. The sales man Joe was very friendly and very knowledgeable.”

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Posted 6 months ago

Thank you for shopping with us, Shirley, and thank you for your 5-star review. We are glad to hear that you enjoyed the variety of furniture and that Joe, our salesman, was friendly and very knowledgeable. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 6 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews