The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome Customer Service Team”

Helpful Report

Posted 8 months ago

Thank you so much, Lasondra, for shopping with us and for your 5 star rating! We really appreciate it and are so happy to know that our awesome customer service team provided you with great service. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 8 months ago

“Great service. Very quick delivery and setup. They no longer have a military discount which is unfortunate.”

Helpful Report

Posted 8 months ago

Thank you so much, Sasha, for shopping with us and for your 5-star review! We are so glad to hear that you had great service with quick delivery and set up when you shopped with us. We also appreciate your feedback about no longer offering a military discount. Our managers will look into this, and see what we can do. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 8 months ago

“Great service and quality product”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great service and great quality products when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 8 months ago

“I have been treated professionally every time”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you have been treated professionally every time you've shopped with us. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 8 months ago

“Carolyn Rayford was very helpful. Friendly and very informed. Really knew the product.”

Helpful Report

Posted 8 months ago

Thanks for shopping with us, Almetrice, and thank you so much for the glowing 5 star rating ! We're really proud to hear that Carolyn was so helpful, friendly, and knowledgeable about our products. we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 8 months ago

“The shopping experience was great! Everyone was very friendly and cordial. Plan to shop with you again.”

Helpful Report

Posted 8 months ago

Thank you, Gloria, for shopping with us and for taking the time to leave a review! We are so glad to hear that your shopping experience was great, and we're delighted that everyone was very friendly and cordial. We are so happy that you plan to shop with us again, and we're looking forward to your future visits. In the meantime, we hope you are enjoying your purchase. Please stop by and visit with us again soon.

Posted 8 months ago

“Store closing provided me to buy furniture inexpensively!”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, Sharon, and thank you for your review. We're really glad you got to take advantage of the store closing to buy furniture at an inexpensive price! We hope you are greatly enjoying your purchase, and we'd love to help you again in the future. Please stop by one of our locations and visit with us again soon!

Posted 8 months ago

“Sales Clerk was very courteous and knowledgeable. She made a special effort to make sure we were pleased with our choice.”

Helpful Report

Posted 8 months ago

Thank you so much for shopping with us, Barbara, and thank you for your 5 star rating! We are delighted to hear that the sales clerk was courteous and knowledgeable, and that she made a special effort to make sure you were pleased with your choice. we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 8 months ago

“Professionalism”

Helpful Report

Posted 8 months ago

Thank you so much for shopping with us, Larry, and thank you for your 5-star rating. We are very happy to hear about the professionalism of our team! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 8 months ago

“Kevin was very helpful! He followed up after my delivery to make sure I was satisfied. And I am - both with my wonderful new furniture and with the great customer service I received from Kevin and the whole team. Thank you!”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, Barbara, and thank you for your review! We really appreciate it. We're delighted to hear that Kevin was so helpful and that he even followed up after delivery to be sure you were you were satisfied with both the furniture and the customer service. We work hard to provide an outstanding customer experience and it's wonderful to hear that we hit the mark for you! Thank you for choosing us to help you furnish your home, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 8 months ago

“Salesperson was extremely helpful . The store has beautiful furniture. My house is filled from furniture for their store.”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, Jennifer, and thank you for your review! We're thrilled to hear that our salesperson was extremely helpful and that you were able to find beautiful furniture for your home. We're delighted to hear your home is filled with furniture from our store! We appreciate that you came back to shop with us, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 8 months ago

“Kevin was awsome!!”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, Kenyatta, and thank you for your review! We're very happy to hear how awesome Kevin was! We hope you're enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 8 months ago

“Good purchase”

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Posted 8 months ago

Thank you for shopping with us, Ken, and thank you for your 5 star rating! We're glad to know that you had a good purchase experience with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 8 months ago

“Great service. Love my couch!”

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Posted 8 months ago

Thank you so much for shopping with us, Cindy! We are really happy to hear that you had a wonderful experience with great service at our store and that you love your new couch! We really appreciate you taking the time to give us a 5 star rating. We'd love to help you again. Please stop by and visit with us again soon!

Posted 8 months ago

“I love the quality of your furniture.”

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Posted 8 months ago

Thank you for shopping with us, Stacey, and thank you for your review! We are grateful that you love the quality of our furniture, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 8 months ago

“Our salesperson was extremely nice and friendly. He knew his stuff about the furniture. It was a nice experience to deal with him. I would do my best to keep him on the sales force!!”

Helpful Report

Posted 9 months ago

Thank you so much for shopping with us, Virginia, and thank you for your 5 star rating! We are so glad to hear that our salesperson was friendly and knowledgeable about the furniture. We will be sure to let him know that you noticed his excellent customer service! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit again soon!

Posted 8 months ago

“Associates were very pleasant and very helpful. I will be back again soon.”

Helpful Report

Posted 9 months ago

Thank you for shopping with us, Callie, and thank you for our review! We are so pleased to hear that our associates were pleasant and helpful, and we hope you are enjoying your purchase. We're looking forward to your next visit. Please stop by and visit with us again soon!

Posted 8 months ago

“Love it! The gentleman that delivered did a great job ensuring the furniture was secure in the home.”

Helpful Report

Posted 9 months ago

Thank you for shopping with us, and thank you so much for your 5 star rating, Megan! We're so glad to hear that the gentleman who delivered the furniture was able to ensure that it was secure in your home. We hope you continue to enjoy your purchase, and we would love to help you again in the future. Please come by and visit us again soon!

Posted 8 months ago

“Our salesman was John Robinson and he was great assistance right from the beginning. We told him what we were shopping for and he knew exactly where to go in the store to find what we needed because we had some size restrictions. If there was not a size noted on the furniture tag he had a ruler to verify the size. He was very articulate in describing the love seat we purchased including its material and fusion style. Would be happy to be able to work with him again should we buy additional furniture.”

Helpful Report

Posted 9 months ago

Thank you for shopping with us, and thank you for your wonderful review, Alfred! We're so pleased to know you had a fantastic experience thanks to our amazing salesman John Robinson! We appreciate your kind words about him, and we're very pleased to hear that he knew exactly where to go in the store, that he was prepared to measure anything that needed it, and that he was very articulate about describing the loveseat you purchased. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 8 months ago

“Salesman was great , no pressure and showed us exactly what we wanted to see. Made a purchase which as delivered earlier than anticipated, which workede out good. Look forward to doing more business with Great American !”

Helpful Report

Posted 9 months ago

Thank you so much for shopping with us, Shellea, and thank you for your review! We are delighted to hear that our salesman was great and showed you exactly what you wanted to see. We're so glad we could deliver your purchase earlier than anticipated as well! We look forward to taking care of you again in the future! Please stop in and visit with us again soon.

Posted 8 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews