The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Salesman was great , no pressure and showed us exactly what we wanted to see. Made a purchase which as delivered earlier than anticipated, which workede out good. Look forward to doing more business with Great American !”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Shellea, and thank you for your review! We are delighted to hear that our salesman was great and showed you exactly what you wanted to see. We're so glad we could deliver your purchase earlier than anticipated as well! We look forward to taking care of you again in the future! Please stop in and visit with us again soon.

Posted 1 year ago

“Great service. Bought granddaughter 1bedroom suite”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for the 5-star rating, Connie! We are so glad that you are so pleased with the great service you got when you shopped with us for your granddaughter's bedroom suite. We appreciate your kind words about our great service, and we hope your granddaughter is enjoying her new bedroom furniture! Thank you for choosing us, and please stop in and visit with us again soon!

Posted 1 year ago

“Love it and love your service that you provide for us”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Hillery, and thank you for your review! We appreciate you, and we are so grateful you love our products and services! It's customers like you that make us proud to be the go-to furniture store for so many people. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“The service was wonderful. The purchase was easy and fast. Larry Borodkin was my salesman and he was great”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sylvia, and thank you so much for your 5 star review! We're so happy to hear that you found the service and purchase process to be wonderful, easy and fast, and that Larry was a great salesman. We really appreciate your feedback! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 1 year ago

“I get amazing customer service every time I purchase at The Great American Homestore and I love the ambiance of this store. It is the best furniture store in Tennessee as far I am concerned!!!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us again, Ricky! And thank you so much for the 5 star rating. We are delighted to hear that you get amazing customer service every time you visit us, and that you love the ambiance of our store; we really do strive for excellence in both areas. It means a lot to us that you think The Great American Home Store is the best furniture store in Tennessee. We hope you are greatly enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 1 year ago

“GREAT CUSTOMER SERVICE, I LOVE THE ITEMS I BOUGHT.”

Helpful Report

Posted 1 year ago

Thank you so much, Lynette, for shopping with us and for your 5 star rating! We're so pleased you had a great experience with great customer service, and that you love the items you bought. We hope you continue to enjoy our purchase, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 1 year ago

“We decided it was time to change our guest bedroom furniture. My wife saw the Labor Day sale ad for GAHS. We went in and were immediately greeted by our salesman and told him what we were looking for. Within 30 minutes, we had decided on the set we wanted, signed contracts, had financing arranged, and out the door. Very pleasant experience. The showrooms are set up in a very uncrowded (but large) store, so you can imagine just what it will look like in your home.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Elbert, and thank you for your 5-star review! We are thrilled that you had such a great experience shopping at our store! We are especially glad that you found perfect set of furniture for the guest bedroom and that everything went so smoothly for you, with your salesman taking care of all the necessary paperwork - and especially that it was all done in less than 30 minutes. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“My bedroom is now complete, thanks to Great American Home Store . I was able to find the right style for the right price… Thank you Great American Home Store!”

Helpful Report

Posted 1 year ago

Thank you, April, for shopping with us and for your 5 star rating! We are so pleased to hear that you were able to find the right style for the right price and your bedroom is now complete. We appreciate you and thank you for choosing us to help you furnish your home. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Great service,”

Helpful Report

Posted 1 year ago

Thank you so much, Joanne, for shopping with us and for your amazing 5-star rating! We greatly appreciate you taking the time to rate us, and we're so glad you experienced great service from us! Thank you for choosing us to help you furnish your home. We'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“I give the Great American Home Store a 5 rating! The sales associates are very professional and courteous. I received top notch customer service from beginning to end. Although, I was very indecisive on which purchase I wanted to make, the sales associates I worked with were patient and very understanding. I am very pleased with my purchase, and the customer service provided.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for your wonderful review, Billie! We really appreciate you, and we're delighted that you were pleased with our customer service and received top notch assistance from beginning to end. We strive to ensure our customers get the best experience possible and we're happy to hear how pleased you are with both your purchase and the customer service from professional, courteous sales associates. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“The mgr at the outlet store was simply a delight to work with! He made the process so easy and I absolutely love my purchase! The bed set is made of such great quality and it the pics on the site didn’t do it any justice. It looks absolutely amazing in person!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear the manager at the outlet store was so helpful and made the process so easy. We're also thrilled to hear how much you love your purchase and that the bed set is of such great quality! We appreciate your feedback and are so glad you enjoyed your experience. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Great experience, great salesman, Allen Dawson.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5-star review! We are delighted to hear that your experience with our salesperson Allen Dawson was great. we hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“Delivery was on time drivers very courteous”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Mary, and thank you for your 5-star rating! We're so happy to hear that delivery was on time and the drivers were very courteous. We appreciate you, and we would love to help you again. Please stop by and visit with us again soon!

Posted 1 year ago

“The ttl experience, purchases, sales reps, quality of items purchased, were great. Phenomenal, everything was!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Ethel, and thank you for your review! We're glad to hear that you had an excellent experience with us, and that your purchases, sales reps, and quality of items purchased were all phenomenal! We really appreciate your kind words and look forward to providing you with more exceptional service in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Hands down the best furniture store I’ve been in and I have been in many (especially moving to Oakland from Ohio needing everything new). So sad I didn’t hear of this store when I first moved here (and I googled furniture stores-it popped up one time). Staff was great w/good recommendations showing them what I was working with! Love, love, love the store! Bring it Back!!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you so much for your 5 star rating, Gladys! We are delighted that we're the best furniture store you've been in out of the many you have visited. Thanks for your kind words about our staff - we strive to provide helpful recommendations that match your needs. We are so happy that you found us and that you love the store! Thank you for your enthusiasm and your feedback. we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 1 year ago

“Awesome associate Bonita she went out of the way to serve my needs from the purchase to delivery I am very pleased and feel comfortable on future purchases. I will definitely recommend Bonita and Brandon for following up on great service 👍 😀”

Helpful Report

Posted 1 year ago

Thank you for shopping with us! And thanks so much, Yolanda, for taking the time to leave us such a glowing review! We are so glad that you had an amazing experience with our awesome associate Bonita! We appreciate your kind words and the recommendation of both Bonita and Brandon. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 1 year ago

“Great service and wonderful employees!”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Sherry, and thank you for your review! We appreciate your kind words about the great service and wonderful employees here! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Had my order ready with great local service!”

Helpful Report

Posted 1 year ago

Thanks so much for shopping with us, John, and thank you for the 5 star rating! We're delighted to hear that you had such a great experience with us, and that your order was ready with great local service! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon.

Posted 1 year ago

“On time and great service!”

Helpful Report

Posted 1 year ago

Thank you so much for shopping with us, Traci, and thank you for your revie! We are so pleased to hear that you had an enjoyable experience with us, and that you appreciated the on-time and great service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

“Nothing really need to be said the store name speak for it self GREAT”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, and thank you for your 5 star rating, Lynda! We really appreciate your positive feedback. And we're delighted that you think the "Great" in our name speaks for itself! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 1 year ago

The Great American Homestore is rated 4.6 based on 2,002 reviews