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The Great American Homestore Reviews

4.6 Rating 2,002 Reviews
91 %
of reviewers recommend The Great American Homestore
4.6
Based on 2,002 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Great American Homestore Reviews
Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Salesman was great , no pressure and showed us exactly what we wanted to see. Made a purchase which as delivered earlier than anticipated, which workede out good. Look forward to doing more business with Great American !
Helpful Report
Posted 1 year ago
Thank you so much for shopping with us, Shellea, and thank you for your review! We are delighted to hear that our salesman was great and showed you exactly what you wanted to see. We're so glad we could deliver your purchase earlier than anticipated as well! We look forward to taking care of you again in the future! Please stop in and visit with us again soon.
Posted 1 year ago
Great service. Bought granddaughter 1bedroom suite
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Posted 1 year ago
Thank you for shopping with us, and thank you for the 5-star rating, Connie! We are so glad that you are so pleased with the great service you got when you shopped with us for your granddaughter's bedroom suite. We appreciate your kind words about our great service, and we hope your granddaughter is enjoying her new bedroom furniture! Thank you for choosing us, and please stop in and visit with us again soon!
Posted 1 year ago
Love it and love your service that you provide for us
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Posted 1 year ago
Thank you for shopping with us, Hillery, and thank you for your review! We appreciate you, and we are so grateful you love our products and services! It's customers like you that make us proud to be the go-to furniture store for so many people. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!
Posted 1 year ago
The service was wonderful. The purchase was easy and fast. Larry Borodkin was my salesman and he was great
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Posted 1 year ago
Thank you for shopping with us, Sylvia, and thank you so much for your 5 star review! We're so happy to hear that you found the service and purchase process to be wonderful, easy and fast, and that Larry was a great salesman. We really appreciate your feedback! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.
Posted 1 year ago
I get amazing customer service every time I purchase at The Great American Homestore and I love the ambiance of this store. It is the best furniture store in Tennessee as far I am concerned!!!
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Posted 1 year ago
Thank you for shopping with us again, Ricky! And thank you so much for the 5 star rating. We are delighted to hear that you get amazing customer service every time you visit us, and that you love the ambiance of our store; we really do strive for excellence in both areas. It means a lot to us that you think The Great American Home Store is the best furniture store in Tennessee. We hope you are greatly enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!
Posted 1 year ago
GREAT CUSTOMER SERVICE, I LOVE THE ITEMS I BOUGHT.
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Posted 1 year ago
Thank you so much, Lynette, for shopping with us and for your 5 star rating! We're so pleased you had a great experience with great customer service, and that you love the items you bought. We hope you continue to enjoy our purchase, and we'd love to help you again. Please stop in and visit with us again soon!
Posted 1 year ago
We decided it was time to change our guest bedroom furniture. My wife saw the Labor Day sale ad for GAHS. We went in and were immediately greeted by our salesman and told him what we were looking for. Within 30 minutes, we had decided on the set we wanted, signed contracts, had financing arranged, and out the door. Very pleasant experience. The showrooms are set up in a very uncrowded (but large) store, so you can imagine just what it will look like in your home.
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Posted 1 year ago
Thank you for shopping with us, Elbert, and thank you for your 5-star review! We are thrilled that you had such a great experience shopping at our store! We are especially glad that you found perfect set of furniture for the guest bedroom and that everything went so smoothly for you, with your salesman taking care of all the necessary paperwork - and especially that it was all done in less than 30 minutes. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop in and visit with us again soon!
Posted 1 year ago
My bedroom is now complete, thanks to Great American Home Store . I was able to find the right style for the right price… Thank you Great American Home Store!
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Posted 1 year ago
Thank you, April, for shopping with us and for your 5 star rating! We are so pleased to hear that you were able to find the right style for the right price and your bedroom is now complete. We appreciate you and thank you for choosing us to help you furnish your home. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Great service,
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Posted 1 year ago
Thank you so much, Joanne, for shopping with us and for your amazing 5-star rating! We greatly appreciate you taking the time to rate us, and we're so glad you experienced great service from us! Thank you for choosing us to help you furnish your home. We'd love to help you again in the future. Please stop in and visit with us again soon!
Posted 1 year ago
I give the Great American Home Store a 5 rating! The sales associates are very professional and courteous. I received top notch customer service from beginning to end. Although, I was very indecisive on which purchase I wanted to make, the sales associates I worked with were patient and very understanding. I am very pleased with my purchase, and the customer service provided.
Helpful Report
Posted 1 year ago
Thank you for shopping with us, and thank you so much for your wonderful review, Billie! We really appreciate you, and we're delighted that you were pleased with our customer service and received top notch assistance from beginning to end. We strive to ensure our customers get the best experience possible and we're happy to hear how pleased you are with both your purchase and the customer service from professional, courteous sales associates. We'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
The mgr at the outlet store was simply a delight to work with! He made the process so easy and I absolutely love my purchase! The bed set is made of such great quality and it the pics on the site didn’t do it any justice. It looks absolutely amazing in person!
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Posted 1 year ago
Thank you for shopping with us, and thank you for your review! We're very happy to hear the manager at the outlet store was so helpful and made the process so easy. We're also thrilled to hear how much you love your purchase and that the bed set is of such great quality! We appreciate your feedback and are so glad you enjoyed your experience. We would love to help you again in the future. Please stop in and visit with us again soon!
Posted 1 year ago
Great experience, great salesman, Allen Dawson.
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Posted 1 year ago
Thank you for shopping with us, and thank you for your 5-star review! We are delighted to hear that your experience with our salesperson Allen Dawson was great. we hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!
Posted 1 year ago
Delivery was on time drivers very courteous
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Posted 1 year ago
Thank you so much for shopping with us, Mary, and thank you for your 5-star rating! We're so happy to hear that delivery was on time and the drivers were very courteous. We appreciate you, and we would love to help you again. Please stop by and visit with us again soon!
Posted 1 year ago
The ttl experience, purchases, sales reps, quality of items purchased, were great. Phenomenal, everything was!
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Ethel, and thank you for your review! We're glad to hear that you had an excellent experience with us, and that your purchases, sales reps, and quality of items purchased were all phenomenal! We really appreciate your kind words and look forward to providing you with more exceptional service in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Hands down the best furniture store I’ve been in and I have been in many (especially moving to Oakland from Ohio needing everything new). So sad I didn’t hear of this store when I first moved here (and I googled furniture stores-it popped up one time). Staff was great w/good recommendations showing them what I was working with! Love, love, love the store! Bring it Back!!
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Posted 1 year ago
Thank you for shopping with us, and thank you so much for your 5 star rating, Gladys! We are delighted that we're the best furniture store you've been in out of the many you have visited. Thanks for your kind words about our staff - we strive to provide helpful recommendations that match your needs. We are so happy that you found us and that you love the store! Thank you for your enthusiasm and your feedback. we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!
Posted 1 year ago
Awesome associate Bonita she went out of the way to serve my needs from the purchase to delivery I am very pleased and feel comfortable on future purchases. I will definitely recommend Bonita and Brandon for following up on great service 👍 😀
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Posted 1 year ago
Thank you for shopping with us! And thanks so much, Yolanda, for taking the time to leave us such a glowing review! We are so glad that you had an amazing experience with our awesome associate Bonita! We appreciate your kind words and the recommendation of both Bonita and Brandon. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.
Posted 1 year ago
Great service and wonderful employees!
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Posted 1 year ago
Thank you for shopping with us, Sherry, and thank you for your review! We appreciate your kind words about the great service and wonderful employees here! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Had my order ready with great local service!
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Posted 1 year ago
Thanks so much for shopping with us, John, and thank you for the 5 star rating! We're delighted to hear that you had such a great experience with us, and that your order was ready with great local service! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon.
Posted 1 year ago
On time and great service!
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Posted 1 year ago
Thank you so much for shopping with us, Traci, and thank you for your revie! We are so pleased to hear that you had an enjoyable experience with us, and that you appreciated the on-time and great service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Nothing really need to be said the store name speak for it self GREAT
Helpful Report
Posted 1 year ago
Thank you for shopping with us, and thank you for your 5 star rating, Lynda! We really appreciate your positive feedback. And we're delighted that you think the "Great" in our name speaks for itself! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
The Great American Homestore is rated 4.6 based on 2,002 reviews