The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job. Delivered our furniture with no problems.. Guys were vere nice and helpful... Our salesman Jeff was great also...”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Joseph, and thank you for your review. We are so pleased to hear that we delivered your furniture with no problems and that the guys were nice and helpful. It's wonderful to know that you had a great experience with our salesman Jeff. We really appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Very polite and helpful movers. Very patient love my new furniture as well!”

Helpful Report

Posted 7 months ago

Thank you so much, Brenda, for shipping with us and for your five-star rating! We are so glad to hear that you had such a positive experience with our very polite and helpful movers and that you love your new furniture. We appreciate your feedback, and we would love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“The sales person was professional, courteous and helpful either my selection of fevor for my new apartment.”

Helpful Report

Posted 7 months ago

Thank you so much, Eunice, for shopping with us and for the 5-star rating! We're so glad that the sales person was professional, courteous, and helpful in helping you select furniture for your new apartment. It means so much to us that you appreciated the service you received! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“Ebonie helped me with the purchase of a mattress. She was very professional and helpful. You are fortunate to have her for an employee.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Carole, and thank you for your review! We appreciate your kind words and are thrilled to hear that you had a great experience with Ebonie. It's so nice to hear that she was professional and helpful during your purchase. It's great that we have such amazing employees here and we are so grateful to have her as part of our team! We hope you are enjoying your new mattress, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“My fiancé and I came in and were greated with smiles and offers of assistance. Once we decided on an item we were immediately attended to and serviced. Our delivery was also exceptional. The gentleman were on time, pleasant, and handled our furniture with care. 10/10”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Christen, and thank you for the 5-star rating! We are so pleased to hear that your and your fiancé's experience was excellent from start to finish! We're very happy to hear that you were greeted with smiles, and immediately attended to once you decided on an item. We're also delighted to hear that your delivery was also exceptional. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“Everyone I was great!!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Mary, and thank you for your review! We're very happy to hear how great everyone was when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Their customer service hands down some of the best. I enjoyed their concern and making sure you got just what you wanted and that it was perfect. Shoutout to Great America Home Store. Also to Cody the salesperson! Thanks guys”

Helpful Report

Posted 7 months ago

Thank you so much for shopping with us, Philanda, and thank you for your 5-star review! We are so glad that you enjoyed our customer service, concern, and attention to detail. We also appreciate the shoutout for Cody! We hope you are enjoying your purchase greatly, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“I enjoy shopping at this store and I find great buys. The Sales a associates, customer service are great.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you so much for the 5-star rating, Lee! We're delighted to hear how much you enjoy shopping with us and finding great buys! We're also very happy to hear how our sales associates and customer service are great every time you stop by. We're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 7 months ago

“This is a very good store to go to. Great sale associate to work with you and they do not push you to buy the same day. They are very helpful in getting the right product and information for you.”

The Great American Homestore 5 star review on 9th November 2023

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you so much for your 5 star rating, Curtis! We appreciate your feedback and we're happy to hear that you worked with a great associate who wasn't pushy, and who was able to get you the right product and all the information you needed. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“Jordan was fantastic!! Listened to what I wanted and found me the perfect couch. Also, the 2 guys that delivered my new couch were punctual and professional. Great experience!!!”

Helpful Report

Posted 7 months ago

Thank you so much, Jason, for shopping with us, for the great review, and the 5 star rating! We're delighted that Jordan was fantastic and the delivery guys were punctual and professional. We're also very happy to hear that your new couch is perfect! We're so pleased that we were able to provide a great furniture shopping experience, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“Donna and the movers were great but the salesman that helped me with the exchange No. He was very rude to me!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how great Donna and our delivery team were. That's wonderful to hear! We are sorry to hear how rude the salesman who helped you with your exchange was. That sounds frustrating! Our managers are looking into this for you. We take our customer experience very seriously and we never want a customer to feel this way at one of our stores. Please accept our apologies and know that we would love a second chance to show you that we care about helping you find the perfect furnishings for your home. If you still need assistance with your purchase, please give us a call or get in touch with us through our website, and we'll be happy to help!

Posted 7 months ago

“A good sales experience coming into the store and the sectional sofa looks wonderful in our home. Thanks.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your review, Doug! We are delighted to know that you had a great experience shopping with us and that the sectional sofa looks wonderful in your home. We hope you continue to enjoy it, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Great customer service and Clay Wilkinson was wonderful to work with. Very knowledgeable of the product and inventory. Will always come back for Clay to be our sales rep!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Brenda, and thank you for your wonderful 5 star review! We are delighted to hear how Clay was wonderful to work with, and that he was very knowledgeable of the product and inventory. We're also very happy to hear how he has earned your repeat business and provided great customer service! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Wonderful”

Helpful Report

Posted 7 months ago

Thank you so much, James, for your 5 star rating and for shopping with us! We really appreciate it, and we're very happy to hear your experience was wonderful. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

Thank you for your 5 star rating, and thank you for shopping with us! We pride ourselves in providing great service and are delighted that you had a positive experience. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“I needed a bedroom due to family emergency. Clay Wilkinson was able to help me and my family out. Thank you Clay.”

Helpful Report

Posted 7 months ago

Thank you, Yolanda, for shopping with us, and for your review. We're delighted to hear how Clay went the extra mile to help you and your family out in an emergency. We appreciate you, and we look forward to helping you again. Please stop in and visit with us again soon.

Posted 7 months ago

“It was great from the purchase to the delivery!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you so much for your 5 star rating! We are very happy to hear you were able to enjoy a great experience from purchase to delivery. We hope you are enjoying your purchase, and we would love to help you again . Please stop by and visit with us again soon.

Posted 7 months ago

“Our third buy with Tony's help. Love our stuff.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Patrick, and thank you for your review. We are delighted that you love your latest purchase that you found with Tony's help. And we're delighted to hear how much you love it! We hope you continue to enjoy your purchases, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Overall experience was great! I rate the home store 5 stars!”

Helpful Report

Posted 7 months ago

Thanks so much for shopping with us, and thank you for your wonderful review, Regina! We're so pleased to hear that your overall experience with The Great American Home Store was great and that you rate us 5 stars! We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Excellent customer service”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Katherine, and thank you for your review. We're delighted to hear that you received excellent customer service when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews