The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales person was very knowledgeable of the product and store”

Helpful Report

Posted 7 months ago

Thank you, William, for shopping with us and for your 5 star review! It's great to hear that our sales person was very knowledgeable of the product and store. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit us again soon.

Posted 7 months ago

“Sales person was very helpful. Delivery was prompt and delivery guys were very nice”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Janet and thank you for your review. We're glad to hear that our sales person was very helpful, and that the delivery guys were very nice and prompt. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Clay provided great customer service.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Marilyn, and thank you for your review. We are very pleased to hear about Clay's great customer service! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Customer service was awesome! When my sectional was too large for my living room, the delivery driver made me aware that they could take pieces back easily. This ease and convenience was follow d by various departments. I was even given the option to reselect furniture if I chose to. In the end, I am very happy with h my pieces and the service I received.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Pamverly, and thank you for your review. We are pleased that your customer service experience was awesome. We are glad that we could accommodate you by letting you take back pieces that didn't fit and even letting you reselect furniture if that was your choice. We are delighted to hear that you are happy with your new pieces and the service you received! We hope you are enjoying your purchase, and we would love to help you again. Please stop in and visit with us again soon.

Posted 7 months ago

“Our purchase of two recliners went without a hitch. Our recliners were delivered on time by a very polite crew. 10/10”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Steve, and thank you for your review! We are glad to hear that your purchase of two recliners was smooth and the delivery was by a very polite crew and on time. We hope you are enjoying your new recliners, and we would love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“I have received awesome customer service beginning with initial chats from an online representative to a follow up phone call from same representative. I received updates via text regarding delivery. Delivery staff were professional and courteous. I am very satisfied with my purchases.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Latonia, and thank you for your review! We are so pleased to hear that you had such a positive experience with your initial online chats, that you were kept up to date on your delivery, and that our delivery team was professional and courteous. It means a lot that you took the time to let us know how we are doing. We truly appreciate your feedback! We're also thrilled to hear how pleased you are with your purchases. We'd love to help you again in the future. Please come by and visit with us soon!

Posted 7 months ago

“I had been searching and searching for this particular Loveseat and could not find it anywhere until I stepped into The Great American Homestore. The delivery was on time and Loveseat is beautiful.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Veronica, and thank you for your review. We are so glad that you finally found what you were searching for at The Great American Home Store! It is our pleasure to provide you with quality products like the Loveseat and ensure a timely delivery. We hope you continue to enjoy your loveseat, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Great service and friendly staff. Delivery and setup was excellent. I enjoy our furniture and it looks great”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Gerald! And thank you for your review. We appreciate you taking the time to share your experience. We are thrilled that you are satisfied with our great service, friendly staff, excellent delivery and setup, and that your furniture looks great. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Staff was very pleasant and helpful. Delivery was excellent.”

Helpful Report

Posted 7 months ago

Than you for shopping with us, Geri, and thank you for your review. We're so glad that you found our staff to be very pleasant and helpful, and that our delivery service was excellent! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

“Carol was So patient with me while l made up my mind now I am waiting for my other two chairs ….I give everyone 5 stars”

Helpful Report

Posted 7 months ago

Thank you very much for shopping with us, Carol, and thank you for your fantastic 5-star rating! We're so glad to hear that our team earned a five star rating from you, and that Carol was patient and helpful while you were making up your mind. We look forward to seeing you soon for your two other chairs!

Posted 7 months ago

“James was amazing and helped us so much”

Helpful Report

Posted 7 months ago

Thanks so much for shopping with us and for the 5-star rating, Hannah! We are so happy to hear that James was amazing and helped you so much We are thankful to have employees like him that truly care about our customers. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Our sells guy Joseph was a great help and is very good at his job.”

Helpful Report

Posted 7 months ago

Thank you so much for shopping with us, Clifton, and thank you for your 5 star rating ! We're very happy to hear that your sales guy, Joseph, was a great help and we're glad you experienced his top-notch customer service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“It was a great experience”

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Posted 7 months ago

Thank you so much for shopping with us, Grant, and thank you for your 5 star rating! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“Good experiance with both salesperson and customer service. Very helpful and easy to communicate with.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Richard, and thank you for your review! We're so glad to hear that you had a good experience with both the salesperson and customer service people. It's great to hear that they were helpful and easy to communicate with! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“On Time, friendly and accommodating.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your 5-star rating! We are so glad that you found our team to be on time, friendly, and accommodating. We appreciate your business and look forward to serving you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Stephanie was perfect, we picked the chair she recommended, and will come back”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Nick, and thank you for your review. We are so glad you found Stephanie perfect, that you picked out the chair she recommended, and that you will be coming back to shop with us again. That is wonderful to hear! We are looking forward to your next visit; please stop in and see us again soon.

Posted 7 months ago

“Sales person was super!”

Helpful Report

Posted 7 months ago

Thank you so much for shopping with us, and for your 5 star rating, Helen! We really appreciate it! We're so glad to hear that you had a great experience and that the salesperson was super. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Sales People have great Customer service Skills and very Proessional”

Helpful Report

Posted 7 months ago

Thank you so much for your 5 star review, Deborah! We pride ourselves on offering top-notch customer service, and we're so glad that you had a great experience with our sales people! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 7 months ago

“The store and salesman was very nice..I would recommend..”

Helpful Report

Posted 8 months ago

Thank you for your review, Evelyn, and thank you so much for shopping with us! It's great to hear that both the store and the salesman were very nice. And we greatly appreciate your recommendation to others! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“Staff was excellent with helping me”

Helpful Report

Posted 8 months ago

Thank you for shopping with us, Sirico and thank you for your review! We are thrilled to hear that staff was excellent in helping you on your visit and appreciate your kind words. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.

Posted 7 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews