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The Supply Cache Reviews

4.7 Rating 1,225 Reviews
93 %
of reviewers recommend The Supply Cache
4.7
Based on 1,225 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read The Supply Cache Reviews

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

“Easy to do business with, large selection and great prices.”
Helpful Report
Posted 3 years ago
“Great selection of Nomex and other wildland PPE at reasonable prices.”
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Posted 3 years ago
“Always fast shipping.”
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Posted 3 years ago
“I am very pleased with the customer service! They made sure I had the things I needed in a timely fashion!”
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Posted 3 years ago
“I purchased a Travis tool from Supply Cache and what more can i say other than prompt delivery of a wonderful tool! Highly recommend Supply Cache for your fire line/trail building tool needs!”
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Posted 3 years ago
“Fast shipping on orders that are in stock!”
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Posted 3 years ago
“Items were as described and delivery time was good.”
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Posted 3 years ago
“Very good price on product and good shipping.”
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Posted 3 years ago
“The equipment I ordered was easy to find and purchase. Shipping was fast and product arrived in good shape.”
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Posted 3 years ago
“My wind gauge has not worked picked up wind— I believe the magnet is stuck and I’ve been u able to use it since getting it. I’d love some support with this! Makshya”
Helpful Report
Posted 3 years ago
Makshya, We are sorry that you are having an issue with this item. Customer service will reach out to you to get the issue taken care of. Please note you can email us anytime at customerservice@supplycache.com or call 1-800-839-0821 M-F 8AM MST-5PM MST. Thank You
Posted 3 years ago
“just what I expected and timely shipping, thanks”
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Posted 3 years ago
“I was very happy with the price and I received it in a timely manner. Very happy with them and I plan on making additional purchases from Supply Cashe.”
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Posted 3 years ago
“The hoe looks very sturdy and very well made but I won't know how good it works until after Christmas because it's a Christmas present.”
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Posted 3 years ago
“Best customer service! Dianna Greene was excellent to work with and went above and beyond to help my order.”
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Posted 3 years ago
“Had no problems with my order and was timely”
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Posted 3 years ago
“Bought some gifts for family members and they came through as advertised. Looks like they will be liked. As usual, they have done a good job, no firefighting stuff this time but still keeping us supplied.”
Helpful Report
Posted 3 years ago
“No problems with ordering and receiving tools from The Supply Cache.”
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Posted 3 years ago
“Make your website so I can tell if things are back ordered or not. Don't charge a government credit card (or anybody's credit card), then not ship anything because one of the items was back ordered and won't be available until 4 months later. Were you really going to charge me, then hold onto everything for months and not even bother to tell me? I had to call to figure out what was going on.”
Helpful Report
Posted 3 years ago
Jeannette, We are truly sorry that your experience did not match your expectations. Our products do note when they are backordered by letting you know that you will be pre-ordering the item and that they are temporarily out of stock. Please see the link to the item that you ordered that is out of stock https://www.supplycache.com/products/tecasafe-plus-5-8-oz-trad-brush-shirt-yellow-crewboss?variant=18252888014937 We do realize that this messaging is overlooked on some occasions. We will use your feedback in our effort to make our website as user friendly as possible. If you have any more questions feel free to reach out to the team at customerservice@supplycache.com The Supply Cache Team
Posted 3 years ago
“Total satisfaction! The shipping to Germany was easy and without problems and incredibly fast. In some cases, parcels within Germany take even longer. I am very happy with the service and the product and will definitely be shopping again soon.”
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Posted 3 years ago
“The Supply Cache is awesome! They have the best selection of Wildland fire tools and equipment compared to any other vendor. Their customer service is great and shipping is always fast.”
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Posted 3 years ago
The Supply Cache is rated 4.7 based on 1,225 reviews