The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,132 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always have a seamless experience with Supply Cache. Products I need, always in stock and great proces.”

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Posted 2 days ago

“Perfect Gloves. As described and made from quality material.”

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Posted 1 week ago

“Quick effective company to work with. My orders came in a timely manner.”

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Posted 3 weeks ago

“They always ship it fast and have quality products.”

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Posted 3 weeks ago

“Amazing! My only online shop for wildland fire equipment. Thank you all!”

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Posted 1 month ago

“The time of receiving a package is far too long. I’ve had to wait months for 1 item. Poor shipping management.”

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Posted 1 month ago

Hi Manuel, at the time orders are placed, if we are out of stock from our manufacturer there is a message indicating that the item is being pre-ordered. Please feel free to reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 and they will be able to assist you with backorder times and shipping estimates.

Posted 1 month ago

“Good selection not cheap”

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Posted 1 month ago

“Quality products and rapid shipping.”

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Posted 1 month ago

“Very good to deal with - minor issue with being sent the wrong articles than ordered but Tracy Caballero in Customer Service was very responsive and the problem was quickly resolved to our satisfaction”

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Posted 1 month ago

“I appreciate that you always have the supplies we need.”

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Posted 2 months ago

“Good assortment of supplies at reasonable prices”

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Posted 2 months ago

“Shipping takes forever and the sizes are generally incorrect necessatating a return .”

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Posted 2 months ago

Hello, We are sorry to hear that you had issues with the sizing and delivery times of your order. The items that you ordered were new products, and as such, we had not received our full inventory. Looking at the notes in your order, Customer Service made you aware of the backorder times at the point of purchase. Customer service has reached out to you.

Posted 2 months ago

“Quite the selection of high quality gear”

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Posted 2 months ago

“I ordered a hand scalper tool for personal use in mitigating my property as well as when I'm on a fire. The tool is of excellent quality, with a solid handle and steel blade / tines. It was exactly what I wanted, and the ordering, purchasing, and shipping were easily executed on the website. It arrived a few days after I ordered which was much faster than I would have expected. These tools are more expensive than what you can buy in a retail store, but the quality is far superior and justifies the price in my opinion.”

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Posted 3 months ago

“oustanding customer service response time, communication and resolution of complex ordering issues.”

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Posted 3 months ago

“Whole buying process was smooth and easy with quick shipping and quality merchandise”

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Posted 3 months ago

“Great product”

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Posted 3 months ago

“My go to for wildland fire tools and equipment. Always quality items at a fair price and always shipped fast.”

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Posted 3 months ago

“Pants are great just super expensive! All in all no complaints”

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Posted 3 months ago

“Fantastic company! They have everything you need for fire season and their customer support is unbeatable. I had ordered boots that didn't quite fit and they gave me some other options, explained the differences and assisted me in getting a return setup and getting the size I needed. Excellent folks to work with and will definitely be ordering from them again”

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Posted 3 months ago

The Supply Cache is rated 4.7 based on 1,132 reviews