The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.69

4.7 Rating 1,225 Reviews

93 %

of reviewers recommend The Supply Cache

4.7

Based on 1,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

Tell us how The Supply Cache made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD TO WORK WITH !!!!!!!!!!!!!!!”

Helpful Report

Posted 4 months ago

“The ordering was of course very easy. When I altered my order to a different tool there was no problem. The people that I spoke with were very friendly and helpful. I ordered a Rogue multi tool 70AR and this tool is a beast for digging fire line.”

Helpful Report

Posted 4 months ago

“I've been in wildland fire for over 20 years and have made quite a few purchases from The Supply Cache - their selection and service has always been top notch.”

Helpful Report

Posted 4 months ago

“The one time I find a gift my wildland firefighter doesn't have and he is the closest to pick it up from the store. This team sealed the box tight and put a bow on it. How's that for above and beyond?! Thanks team.”

Helpful Report

Posted 4 months ago

“Love the Cache! Been purchasing gear from them for years and they never let me down. High quality delivered fast and efficient.”

Helpful Report

Posted 4 months ago

“I purchaced a True North 28" bar cover and its perfect for my new saw.Have two 20" saws with these covers and they are awesome.Price was right and shipping was fair and fast. Will do business again here.”

Helpful Report

Posted 4 months ago

“The purchasing process was very easy and the product quality is outstanding! I had one small mishap with the order but Customer Service was quick to fix and very helpful! I communicated with them via email and phone and had remarakable service. I will definitely use The Supply Cache again!”

Helpful Report

Posted 4 months ago

“Very unhappy with my order. I'm happy with the product I purchased. Shipping and handling was way too much for what I ordered shipping And handling was not recalculated after I emailed customer support and had them take a few items off of my order because they were on backstock, and I was not aware of that at the time of purchase”

Helpful Report

Posted 4 months ago

Brandon, Thank you for your review. We understand that shipping fees can be frustrating. Our shipping charges strictly covers the actual cost from the shipping carrier. When items are removed that do not change the size of box or weight significantly the shipping cost the carrier charges stays the same. We appreciate your business and your understanding.

Posted 4 months ago

“Great Customer Service Friendly and Accommodating! Definitely Recommend The Supply Cache for Your Wildland Needs”

Helpful Report

Posted 5 months ago

“Always very helpful and answers questions quickly. Will reach out personally to make sure things are taken care of to our satisfaction. Thank you!”

Helpful Report

Posted 5 months ago

“I revieved this item quickly. The communication through the entire process was great.”

Helpful Report

Posted 5 months ago

“I think it’s a bit of a joke charging $10 for shipping a small item such as a hard hat rear pad. It can’t weigh more than a few ounces.”

Helpful Report

Posted 5 months ago

Hi Erik, Thank you for your feedback. We understand that shipping fees can be frustrating. Our $10 charge strictly covers the actual cost from the shipping carrier. We appreciate your business and your understanding.

Posted 5 months ago

“I was disappointed that one item was on back order, but they shipped as soon as it came in. Even sent me an email to make sure all was good.”

Helpful Report

Posted 5 months ago

“Very easy to order and shipment is fast🙂”

Helpful Report

Posted 5 months ago

“good job, nice backpack”

Helpful Report

Posted 5 months ago

“I ordered two items and it took over 6 weeks to receive them. I had to call and inquire and they tild me it would be shipped in the next couple of days and that one of my items must have been on back order but there was no communication letting me know that. My purchase was over 500.00 and there was zero communication.”

Helpful Report

Posted 5 months ago

Doc Hill, Hi, thank you for your feedback. We understand your frustration with backordered items. At the time orders are placed, if we are out of stock from our manufacturer there is a message indicating that the item is being pre-ordered. Please feel free to reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 and they will be able to assist you with backorder times and shipping estimates.

Posted 5 months ago

“Thank you very much. Thank you for the great product and prompt service.”

Helpful Report

Posted 6 months ago

“Great products at a great price with quick delivery! We got a grant for brush PPE and were able to get the most out of our money from the Supply Cache! Thank you for keeping our crew safe!”

Helpful Report

Posted 6 months ago

“Happy to do business with The Supply Cache for wildland fire equipment needs for my fire department. Myonly wish would be that they expand on the items they offer. I am forced to shop else where occasionally just due to they are not carring the speicific item I'm needing.”

Helpful Report

Posted 6 months ago

Thank you for your review. The Supply Cache loves when our customers recommend new products to us. Customer Service will be reaching out to you shortly via email to see what you suggest that we carry.

Posted 6 months ago

“Great selection and rapid shipping”

Helpful Report

Posted 6 months ago

The Supply Cache is rated 4.7 based on 1,225 reviews