The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 918 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 918 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 28th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was processed quickly. However the shirt sizes we wanted were out of stock.”

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Posted 3 weeks ago

“I purchased a pair of Pioneer wildland pants. It was painfully long wait..”

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Posted 2 months ago

“Very easy to deal with and do business with. The product was great and shipping was no hastle.”

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Posted 2 months ago

“xxxxxxxxxxxxxxxx”

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Posted 3 months ago

“Item got here a little later due to ice storm but my dragon ware beanie is great and keeps me warm on cold days in the NW”

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Posted 3 months ago

“Solid site to get gear from, makes it easy to purchase as a fed”

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Posted 3 months ago

“Good place to get boots. The boots I ordered didn't fit. Return process was simple”

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Posted 3 months ago

“Easy checkout and quick delivery.”

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Posted 4 months ago

“Either i ordered the wrong item or i was delivered the wrong item at my last purchase. I wanted a practice fire shelter to use in demonstrations, and i received a plastic cover for a practice fire shelter. Plan to return it.”

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Posted 5 months ago

Elena, Thank you for your order. Looking at your order, you did order the https://www.supplycache.com/products/practice-fire-shelter-poly-bag-replacement-new-generation. From your review, it sounds like the item you wanted to order was https://www.supplycache.com/products/practice-fire-shelter-new-generation. Please reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 to have them assist you with the exchange process. Thank you.

Posted 4 months ago

“I received my order in good shape. It took months to get but I understand that Supply Cache is dependent on their suppliers.”

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Posted 5 months ago

“Satisfied with my order. Thank you.”

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Posted 5 months ago

“Previous purchases were good”

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Posted 7 months ago

“The adze handle that I purchased was top quality. I feel that the price is too high for this item, and the shipping costs outrageous. The cost of the handle far outweighed the value of the tool that it was used for. Such is the cost of the current business climate in the USA. At the end of all of this whining, I needed this handle and The Supply Cache was able to sell me one on short order.”

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Posted 8 months ago

“items orderd where shipped and received in good shap the only thing is when ordeing descriptions could be better on some items”

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Posted 8 months ago

“Got what I needed”

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Posted 9 months ago

“I received my tool/ parts quickly and everything arrived in perfect condition. I still have a part on backorder, and am looking forward to receiving it. Good service!”

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Posted 9 months ago

“The Cache has a good selection of fire related products. If you visit there store, you can try the 10 different style of goggles they have. I found the one that fit over my glasses thanks to there help, selection, and patients.”

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Posted 11 months ago

“Customer Service is top-notch. Back orders are an issue.”

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Posted 11 months ago

“great customer service”

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Posted 1 year ago

“Fast delivery to germany. Product is as expected. Unfortunately high transport costs.”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 918 reviews