The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 923 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 923 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 28th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t blame Supply Cache, and I know you’re suppliers will blame Covid but it took quite a while to get a Pulaski”

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Posted 2 years ago

“I made an online purchase and arranged to pick it up, and remembered another item we needed when I stopped in. It all worked out. Nice reception, col water, nobody around.”

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Posted 2 years ago

“Easy to check out and was delivered very timely! I will say I ordered a hat, and it was delivered crammed into a small box that did affect the structure of the brim and crown, which I didn’t love. Just some feedback on packaging hats, as no one wants to receive a hat that has been slightly altered upon delivery.”

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Posted 2 years ago

“The inventory of fire gear is great, the prices seem competitive, but the shipping department really needs work. I got no delivery time notice after 2 weeks I called and asked why. They told me that one item was back-ordered and were holding up the whole shipment because of one item. They should immediately ship what they have, and then send a second shipment with any back-ordered items...not try to shave their shipping costs.”

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Posted 2 years ago

“Fast delivery and service”

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Posted 2 years ago

“Fast delivery, and true to the products description and price.”

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Posted 3 years ago

“Items were as described and shipped very fast.”

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Posted 3 years ago

“Excellent prices and customer service.”

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Posted 3 years ago

“Delivery was on time and product in good shape”

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Posted 3 years ago

“I got my greens but I haven't seen or heard anything about my wildland shirt.”

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Posted 3 years ago

“Fast shipping. Great prices and product”

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Posted 3 years ago

“Very good supply source for wildland fire and forestry. Prices are competitive, with some goods being a solid savings compared to other suppliers, but not for every item.. Easy to navigate website and friendly staff if you need to call. I've had a good experience, but always hoping for some better insider-deals to incentivize me to purchase from Supply Cache alone. OH - they are better at telling you if something is in stock, others will sell it and not tell you until you order! (hint, "Suppliers" is in the name)”

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Posted 3 years ago

“I called the Supply Cache for availability of a size 13 wildland firefighter boot, and the contact checked inventory and said they had two available, That in itself was fantastic. We placed the order online and within 7 to 10 days the product shipped from Colorado to CA. The staff was helpful, the product availability was great...I would most certainly recommend the Supply Cache to anybody and use them in the future.”

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Posted 3 years ago

“Delivery was timely, and the customer service good....”

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Posted 3 years ago

“Prompt shipping & delivery. Product looks durable and adequate.”

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Posted 3 years ago

“Pretty much everything one would need to supply a wildland firefigter.”

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Posted 3 years ago

“Your website was easy to navigate. The items ordered came very quickly.”

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Posted 3 years ago

“Very good experience. EXCEPT > SLOW shipping.”

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Posted 3 years ago

All orders placed from 02/12-17/21 were impacted by weather, especially in southern states. Typically UPS is very quick to deliver so we hope you'll give us another chance as the item was in-stock and shipped the next business day.

Posted 3 years ago

“Order shipped quick. I'll be using supply cache for future purchases.”

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Posted 3 years ago

“This is a great and efficient place to purchase PPE.”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 923 reviews