The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,086 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish on my order. No delays and product shipped promptly.”

Helpful Report

Posted 3 years ago

“Good product, but the packing, or lack of packing allowed the sharp steel corners of the loose product to bounce around in the shipping box and punched through the sidewalls, and allowed the parts to clang against each other in route.”

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Posted 3 years ago

Thanks Craig. We've looked up your order to share your feedback with our warehouse. Thanks for taking the time.

Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“They have quick response friendly and courteous on the phone as well”

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Posted 3 years ago

“I / we have used supply cache for many years and will continue to use them because of there customer service. There shipping rates are a little high but they usually have items in stock where some of there competition does not.”

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Posted 3 years ago

“My order took a few months to get to me, I understand covid has made getting things very difficult. The costumer service was outstanding. I did have to call a few times and check on the order but because of costumer service I’m giving a good review.”

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Posted 3 years ago

“I like my wildland pack alot, would definitely recommend to a friend.”

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Posted 3 years ago

“the delivery was a tad slow but the product itself is of excellent quality”

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Posted 3 years ago

“Hopefully it will be worth the price.”

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Posted 3 years ago

“Great product arrived on time works great”

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Posted 3 years ago

“Great products, selection, and service, but shipping is really high for ALaska. A USPS option for small orders would be better.”

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Posted 3 years ago

Thanks Mark, We've added a rate for USPS to both AK and HI for smaller items. It is a bit restrictive because of the size limitations but should be a good option for most purchases. Great suggestion!

Posted 3 years ago

“Quality products and great customer service. Fast communication response.”

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Posted 3 years ago

“Fast shipping, great website that’s easy to navigate.”

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Posted 3 years ago

“I don’t blame Supply Cache, and I know you’re suppliers will blame Covid but it took quite a while to get a Pulaski”

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Posted 3 years ago

“I made an online purchase and arranged to pick it up, and remembered another item we needed when I stopped in. It all worked out. Nice reception, col water, nobody around.”

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Posted 3 years ago

“Easy to check out and was delivered very timely! I will say I ordered a hat, and it was delivered crammed into a small box that did affect the structure of the brim and crown, which I didn’t love. Just some feedback on packaging hats, as no one wants to receive a hat that has been slightly altered upon delivery.”

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Posted 3 years ago

“The inventory of fire gear is great, the prices seem competitive, but the shipping department really needs work. I got no delivery time notice after 2 weeks I called and asked why. They told me that one item was back-ordered and were holding up the whole shipment because of one item. They should immediately ship what they have, and then send a second shipment with any back-ordered items...not try to shave their shipping costs.”

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Posted 3 years ago

“Fast delivery and service”

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Posted 4 years ago

“Fast delivery, and true to the products description and price.”

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Posted 4 years ago

“Items were as described and shipped very fast.”

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Posted 4 years ago

The Supply Cache is rated 4.7 based on 1,086 reviews