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The Supply Cache Reviews

4.7 Rating 1,166 Reviews
94 %
of reviewers recommend The Supply Cache
4.7
Based on 1,166 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read The Supply Cache Reviews

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

Geat selection seems adequate and prices are fair and acceptable.
Helpful Report
Posted 1 year ago
I was thrilled to be able to find someone who could supply me with a gasket for my drip torch. It's a small piece that the tool is a hazard to use without and hard to source. The manufacturer wouldn't even answer my email. The total cost was high for such a small part but no doubt supply cache didn't get rich off of it. thanks!
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Posted 1 year ago
I thought that the purchased items were reasonably priced, thankful that they were in stock. I was disappointed with the cost of shipping. Yes, I do understand the actual cost of shipping, it was definitely high. I will continue to be a customer. Maybe next time, through in a sticker or a pen (some bling). We like those surprises! Thanks C.M.
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Posted 1 year ago
The service has been very good. My only concern has been delivery in Costa Rica, my things have been 8 days in one place. My things haven’t arrived yet.
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Posted 1 year ago
They are always prompt in sending my orders
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Posted 1 year ago
I had placed a order for a item. But when purchased it did not say backorder. That is the only negative thing. Supply cache made right by not charging individual ship for the the two items since they shipped at different times.......
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Posted 1 year ago
Overall great quality and service. items that were ordered, arrived within the week and were in good condition.
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Posted 1 year ago
Just got off the snake fire in Oregon. We did a burn opp and the
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Posted 1 year ago
They were good to work with but the pants I ordered were smaller in the waist. I think they were 3 sizes smaller than what they said. I had to return them because they were too small. It was easy to return them.
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Posted 2 years ago
The website was easy to use.
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Posted 2 years ago
Order was processed quickly. However the shirt sizes we wanted were out of stock.
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Posted 2 years ago
I purchased a pair of Pioneer wildland pants. It was painfully long wait..
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Posted 2 years ago
Very easy to deal with and do business with. The product was great and shipping was no hastle.
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Posted 2 years ago
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Posted 2 years ago
Item got here a little later due to ice storm but my dragon ware beanie is great and keeps me warm on cold days in the NW
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Posted 2 years ago
Solid site to get gear from, makes it easy to purchase as a fed
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Posted 2 years ago
Good place to get boots. The boots I ordered didn't fit. Return process was simple
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Posted 2 years ago
Easy checkout and quick delivery.
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Posted 2 years ago
Either i ordered the wrong item or i was delivered the wrong item at my last purchase. I wanted a practice fire shelter to use in demonstrations, and i received a plastic cover for a practice fire shelter. Plan to return it.
Helpful Report
Posted 2 years ago
Elena, Thank you for your order. Looking at your order, you did order the https://www.supplycache.com/products/practice-fire-shelter-poly-bag-replacement-new-generation. From your review, it sounds like the item you wanted to order was https://www.supplycache.com/products/practice-fire-shelter-new-generation. Please reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 to have them assist you with the exchange process. Thank you.
Posted 2 years ago
I received my order in good shape. It took months to get but I understand that Supply Cache is dependent on their suppliers.
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Posted 2 years ago
The Supply Cache is rated 4.7 based on 1,166 reviews