The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 923 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 923 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 28th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and timely service.”

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Posted 2 years ago

“Supply Cache offers great products. I received products promptly and everything I ordered was in the package.”

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Posted 2 years ago

“FYI . There is a website Supply Cache, concerned is a scam site.”

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Posted 2 years ago

Tim, www.supplycache.com is a real site. We are a store located at 1980 Caribou Drive in Fort Collins, Colorado. If you have any questions, please contact us customerservice@supplycache.com The Supply Cache team is committed to providing quality gear and service to the community of Wildland Firefighters every day. Watch this quick video from our CEO expressing the values that make us a reliable distributor of Wildland fire products. https://www.youtube.com/watch?v=cESHzxMr6Rs

Posted 2 years ago

“Hello, the customer service line was very helpful. Being from Canada I had to order online. I did have to lower my order numbers due to lack of stock. But happy with delivery time. Thank you for all your help!”

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Posted 2 years ago

“Fairly efficient in filling the order.”

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Posted 2 years ago

“Had merchandise I wanted, a knit hat for $15. But shipping cost to AK was $19, which seemed excessive. .”

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Posted 2 years ago

“Good communication but still waiting on my order to be filled.”

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Posted 2 years ago

“Great service from start to finish on my order. No delays and product shipped promptly.”

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Posted 2 years ago

“Good product, but the packing, or lack of packing allowed the sharp steel corners of the loose product to bounce around in the shipping box and punched through the sidewalls, and allowed the parts to clang against each other in route.”

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Posted 2 years ago

Thanks Craig. We've looked up your order to share your feedback with our warehouse. Thanks for taking the time.

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“They have quick response friendly and courteous on the phone as well”

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Posted 2 years ago

“I / we have used supply cache for many years and will continue to use them because of there customer service. There shipping rates are a little high but they usually have items in stock where some of there competition does not.”

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Posted 2 years ago

“My order took a few months to get to me, I understand covid has made getting things very difficult. The costumer service was outstanding. I did have to call a few times and check on the order but because of costumer service I’m giving a good review.”

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Posted 2 years ago

“I like my wildland pack alot, would definitely recommend to a friend.”

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Posted 2 years ago

“the delivery was a tad slow but the product itself is of excellent quality”

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Posted 2 years ago

“Hopefully it will be worth the price.”

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Posted 2 years ago

“Great product arrived on time works great”

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Posted 2 years ago

“Great products, selection, and service, but shipping is really high for ALaska. A USPS option for small orders would be better.”

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Posted 2 years ago

Thanks Mark, We've added a rate for USPS to both AK and HI for smaller items. It is a bit restrictive because of the size limitations but should be a good option for most purchases. Great suggestion!

Posted 2 years ago

“Quality products and great customer service. Fast communication response.”

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Posted 2 years ago

“Fast shipping, great website that’s easy to navigate.”

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Posted 2 years ago

The Supply Cache is rated 4.7 based on 923 reviews