The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,663 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everytime I order from these guys I’m impressed .. great pricing and my order arrives in two days ! They must literally send it within an hour of receiving the order ! Fantastic selection too !!”

Helpful Report

Posted 1 year ago

“Great stuff Great crew”

Helpful Report

Posted 1 year ago

“I have been a customer for some time and when my Fluval 407 suddenly developed a leak I contacted the Tech Den for assistance, turns out that I was 3 days outside the 3 year warranty period and no leeway was given by the supplier or Tech Den even when I clearly stated the problems with the filter and that it was clearly (in my view) not wear and tear, I purchased a new O ring as suggested and this made no difference to the leak at all”

Helpful Report

Posted 1 year ago

“great service !!!”

Helpful Report

Posted 1 year ago

“Great range of products and the staff are proficient and helpful”

Helpful Report

Posted 1 year ago

“⭐️⭐️⭐️⭐️⭐️ 5 Stars – The Only Place to Go for Anything Fish! I honestly can’t speak highly enough of the team at The Tech Den! From the very beginning, they went above and beyond — helping with product selection, setup advice, and even troubleshooting when things didn’t quite go to plan. Their knowledge, support, and genuine passion for what they do truly sets them apart. Whether you’re just getting started or you’re deep into the hobby, this is the only place I’ll ever go for anything fish-related. Grateful doesn’t even begin to cover it — thank you, Dean Louie & the team!”

Helpful Report

Posted 1 year ago

“Excellent service and a website I trust. I always check The Tech Den first if I need a product for my aquarium.”

Helpful Report

Posted 1 year ago

“The Tech Den is a one stop shop for most of my aquatic needs. Good website descriptions of the products and prompt shipping with careful packaging. And usually have stock of the items I need.”

Helpful Report

Posted 1 year ago

“Delivery time was shorter then expected the product was easy to install very pleased with my purchase.”

Helpful Report

Posted 1 year ago

“This is a great aquarium place to get everything you need. From the most helpful staff that are all super friendly and give great advice to the wide range of products. Prices are great I'll keep going back for all my pet needs.”

Helpful Report

Posted 1 year ago

“Great experience as always shipped really fast!”

Helpful Report

Posted 1 year ago

“Once again a seamless purchase from the team at the TechDen. Very fast postage and item was packaged extreemly well. Their prices are very reasonable, and they have high quality products. Will use them again.”

Helpful Report

Posted 1 year ago

“Fantastic packing The notifications during the process and delivery was spot on. Dan recommends For sure.”

The Tech Den 5 star review on 4th August 2025

Helpful Report

Posted 1 year ago

“Great service as always keep it up guys”

Helpful Report

Posted 1 year ago

“The lady that served us seem to have no care of been there, she didn’t want to help us all that much .. scanned our product twice and wasn’t very fazed I think that the customer service side of things has fallen no bubbly vibe. I have been coming to the tech den since they opened. Maybe she was having a bad day. I will always shop there .. just feel the atmosphere has changed with staff”

Helpful Report

Posted 1 year ago

“The Tech Den always has what I need, the price is usually better than other online retailers, and much cheaper than my other LFS's and I can order confidently knowing it will ship to me on the other side of Brisbane in a couple of days.”

Helpful Report

Posted 1 year ago

“As a woman, who is fairly new to the aquarium hobby, I have been to many places and encountered men who have treated me as though I were not knowledgeable about my one passion (shrimp) and patronisingly at best. The guys the Tech Den have treated me with respect, listened to me, and treated me wonderfully. I never feel patronised and I always get the help that I need. It is wonderful to be able to go somewhere, feel completely welcome and know that I will be looked after. They have the best selection and we drive 45 minutes to get there because it is absolutely worth it.”

Helpful Report

Posted 1 year ago

“Team are awesome and very knowledgeable”

Helpful Report

Posted 1 year ago

“The Tech Den is my go to for a lot of fish tank products. There Staff are extremely helpful and very knowledgeable.”

Helpful Report

Posted 1 year ago

“The best shop for all proper aquarium needs. Great prices too”

Helpful Report

Posted 1 year ago

The Tech Den is rated 4.9 based on 3,663 reviews