“A wonderful experience was had via my purchase at 1916/Watchbox! The information on the website was clearly presented, Mr. Bill Comfort, my representative, was highly responsive and professional with my inquiries.
I am pleased that Rolex offers a certified pre-owned program! This certified designation was a major reason I chose to purchase from this establishment.
Thank you for a most pleasant experience!”
“Great experience! Easy to look at great watches and I was very happy to recieve the quality of watch I bought. It was as described and in great shape. Seemless experience and they stay in contact with you throughout the entire order. Great customer service as well.”
“Very professional and courteous. Responsive with the personal touch. This group seems like what they claim--they are watch enthusiasts, as well as experts. Very happy with my Omega Dark Side. Watch came pristine and sparkling. Justin was great.”
“My client adviser, Bill Comfort, advised me on the purchase of my first Patek Philippe annual calendar with complications. Bill was extraordinary in assisting me and went beyond processing the purchase. He anticipated my concerns, addressed them, and found solutions. He instills trust. I purchased my Patek from the right store and an exceptional Client Adviser, Bill Comfort. Extremely happy with the experience.”
“Kaleb was wondeful to work with. It was the first time I purchased a luxury watch online, rather than through an authorized dealer (brick and mortar). Answered all of my concerns and questions about the watch in a timely manner. Watch arrived as described and as depicted in the pictures.”
“Our advisor, Layla Reslan, was very knowledgeable and responsive regarding several watch purchases. She ensured all of our questions were answered, and the both watches arrived in the condition promised and on time or better. Very pleasant experience dealing with her.”
“I highly recommend Watchbox. Bill Comfort is the MAN. I bought two watches through him within a month. He was always responsive, available (including after hours) and honest. Great experience and customer service. He will always be my go-to advisor on all my future purchases.”
